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    Shoe Palace

    4.0 (5 reviews)
    ModerateShoe Stores
    Open 9:30 am - 5:00 pm

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    All Shoes $10.88

    All Shoes $10.88

    3.3(11 reviews)
    3.3 mi

    A couple years ago, I purchased sneakers at this store for around $20. They were satisfactory. I…read morestill wear them regularly but they are worn down now. In December 2024, I returned and purchased a replacement pair of sneakers for around $20. Unfortunately, one sole broke off after only two months and the fabric of the other sole was giving out. Although I still had the receipt, I decided to throw that pair in the trash. Against my better judgment, I returned there on March 24, 2025. The male owner helped pick out my size sneakers for me. I tried them on, walked around for a minute, and thought they felt good. I paid the usual $20.20 for them. I asked the cashier "Dalilia" about their return policy. She might be the wife of the guy who helped select the shoes for me. She replied that they allow ten days to return. She mentioned nothing about their policy that the shoes not be worn. Well, technically, I became ineligible for a return by trying them on and walking in the store for a minute. I began wearing the sneakers a couple days later. Two days ago, I walked one or two miles in them. This afternoon, I noticed a small bruise on the back of my right foot. I concluded that the new sneakers caused it. Today, I noticed that my purchase was 9 days ago so barely within the 10 day period. This evening, I returned with the sneakers, receipt, and original box. I requested Dalila for an exchange to the next size up, from 9.5 to 10. She examined the sneakers and noticed they were worn. I acknowledged as much. I showed her my bruised foot. She refused my request for just an exchange on grounds that I had worn them! I then noted the sign behind her counter, confirming that "returns" only are accepted for unworn shoes. When I returned home, I noticed the receipt says "exchanges" only are for unworn shoes. I told her I no longer will patronize their store. She said nothing else and I left. She probably hears that several times per day. It's too bad as I live nearby. I am aware of the saying that "you get what you pay for." I guess I thought I might get lucky again like my first purchase there. Oh well. One star for inflexible policy.

    Cheap perfumes, very good for gifting. unfortunately they didn't have it at the second time I went…read morethere (out of stock)

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    All Shoes $10.88
    All Shoes $10.88 - Boxed sneakers purchased 9 days ago

    Boxed sneakers purchased 9 days ago

    All Shoes $10.88 - Bruise caused by sneakers

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    Bruise caused by sneakers

    Shoe Palace - shoes - Updated May 2026

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