Terrible Employees. The girls that work there look like crackheads and are never dressed properly…read more I went in and no one would help me, they all were just staring at their phones. I also noticed a guy that works there was flirting with his coworker! I don't understand how that is aloud but pretty disgusting to me. Was not impressed by this.

From the owner: At Shoe Dept. Encore, you can find brand-name shoes, the latest trends, handbags and fun…read moreaccessories at affordable prices for women, men and kids. With our large stores, there is plenty of room to shop and TV entertainment areas for men and kids! We're a family-friendly footwear store with 1000+ locations carrying well-known brands for everyone such as HEYDUDE, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

I have taken several pairs of boots to Campetis, and I have always left satisfied with the quality…read moreof his work. I have several more that I will be taking to him as well. Quality work on boots that are already broken in, works out great for me.

Great service on a Friday afternoon with short notice from a business passed down through the…read morefamily over the generations.

Do not rent anything from them. My son got a tux from there. He picked it up a day before his prom…read more When he put it on it was way to big. He couldn't even wear the pants. He said when he told them they were to big she asked if he had a belt. So he had to wear his brother's pants and a jacket that was falling off of him. We called over to the shop and the owner was very disrespectful. All she kept saying was how much experience she had. She apparently is not a tailor or she could fit a tux. VERY DISAPPOINTED.

Great business. Clean shop. Friendly employees. I had a pair of suit pants hemmed and without a…read morerush they were done within 48 hours. I would definitely recommend to anyone needing an alteration done.

Little gem in the middle of downtown wheeling! The owner was very welcoming and gives good advice…read morefor your style. The inside of the store is clean and organized. He has a sale rack and also good deals on shoes and clothing. I loved the vibe and the entourage of everything inside. If you're in the area, check it out. I'm sure you'll find something fire!

They are happy to find the one shoe in stock that fits your foot!…read moreThey do orthotics also.

If you have any kind of foot problem, this is *the* place to shop, because everything they carry is…read moredesigned to be healthy for feet, and supportive. If you're on your feet all day, this is also the place, although I don't know if they carry the steel-toed boots people in some occupations need. But if you work in a hospital, retail, restaurant, or similar, they carry dozens of beautiful and fashionable styles you will love. People who just love really comfortable shoes and sandals will also find a lot to love. What really stands out, though, is the customization they can do. That includes everything from heel lifts to platforms for those with one shorter leg to fully custom molded shoes. I would imagine they could do just about anything else one might need or just want, too, and they can also do just regular shoe repair, although that is clearly not their main niche. They will also make needed adjustments even to shoes or boots you have bought elsewhere, so steel-toed boot wearers, take heed. I had had to quit wearing my beloved Birkenstocks because although I love the support of their footbed, arthritis in my feet was making the amount of depth too painful. Mark (the lovely and really helpful owner) suggested inserting a thin pad between the insole and the cork main body of the sandal. That totally solved the problem and gave me plenty of cushioning while still leaving my feet fully and securely supported as only a Birkenstock can do. Years later, they are still perfect, and my feet have never hurt again in them. The showroom is big, spacious, bright, and sunny thanks to multiple large windows. The store is also fully wheelchair accessible - yay! And great bonus - they have parking behind the store! They are also right on a couple of major bus lines, so they should be reachable from almost anywhere for people who don't drive. It can get really busy, and with the customization they often do and the extra attention that requires, and AFAIK, only one or two people working, there can be a bit of a wait for your turn, so just leave plenty of time for your visit, especially if you know you will need any sort of modification. Great store, great location, great selection, and great people and service. What's not to love, for anyone who loves really comfy shoes?

Great selection of shoes . I have had to return shoes twice and the staff has been very helpful and…read morereceptive to the return. One was exchange and one return. I got no hassle either time. Once w/ receipt one with out . That was Much appreciated.

Went here today with my two kids. The staff were friendly and not overbearing. Kids were able to…read moreget their feet measured and they thought that was fun. They have a great selection of shoes. We quickly found shoes for all three of us and we were done before the kids could have a meltdown. We would definitely go back.

Great selection of clothing and boots for women and men. Friendly and helpful customer service.read more

Huge selection of boots.. no pressure to buy!! Great emoliyees.. very knowledgeable!…read moreHighly recommend!