I love DSW, but I rather shop on their website rather than come in. I wear a size 11, which is…read moresuper hard to come by in their stores. Luckily everything that I have seen in stores has been able to be ordered and sent to my home from free if they don't have it. I also like their rewards program! This time I visited the store was a bit messy, but they seemed to be low staffed

Quick in and out. I can't believe I got a great parking place on a busy Saturday. No waiting in…read moreline (except when the lady helping me got distracted by her co-workers's transaction for a minute.

Kaitlyn truly saved the day! My nephew had a soccer game at Swope Soccer Village and realized he…read moreforgot his cleats. After trying several sports stores with no luck, we called Famous Footwear in Lee's Summit. Kaitlyn answered the phone and went above and beyond--she checked the clearance section for me and found the exact size we needed (a youth 3 in turf cleats!). She kindly held them for us, and when we arrived there was no line. We were in and out quickly, cleats in hand, and only 2 minutes late to the game. What could have been a stressful situation turned into such an easy fix thanks to Kaitlyn's great customer service. Huge thank you to Kaitlyn for making our day so much easier--you're amazing!

Staff is either inattentive or rude. I gave a greeting to two folks and I received an inaudible…read moregrunt in return both times. I was ignored at the cash register twice in a row. I was not acknowledged until both staff members walked away from the register and I was left standing with an arm full of shoe boxes and no assistance. I was in full view of both staff members. I'll be using a different store for shoes from now on.

I went in to pay my bill. I had the bill in my hand. The obnoxious girl in the front refused to let…read moreme pay it because my wife's name was on the bill. She said I needed my wife's id. My wife is handicapped and can barely walk but that didn't seem to matter. She refused to take my money. And it is impossible to pay online. Apparently, the only option is t mail a check. Abhorrent customer service.

Very clean and such great help we received in trying to find the best madden shoes for our very…read morepicky granddaughter. They were successful and made our granddaughter so happy on her 13th birthday. Thank you Kohl's

I have shopped here for YEARS. The staff is always so kind and the selection of items is fresh and…read moreon trend. The owners are fantastic to work with and Elena went above and beyond for me today. I highly suggest you drop in if you like high end handbags and apparel at reasonable prices.

Clothes purses and shoes are way way over priced. The store use to offer a lot more. Now its slim…read morePickens

Even though the prices are high they are always nice and cordial. The value is lacking on some…read moreitems.

Service is meh. The prices are ridiculous. I went in to look for USED baby clothes and was…read moresurprised to find that their unit prices are more expensive than brand new items at TJMAXX... $3.99 for a SINGLE onesie when I could buy a pack of 4 for $10.99 brand new? Give me a break. I hope more people do the math.

I stopped in this afternoon to look for a couple pairs of shoes for work and working out. There…read morewere several employees around including the three standing in the shoe department playing on their phones. None of which could take a minute to say Hello or ask if I needed assistance. After I looked around for at least 20 minutes I gave up and left. I will not be back. #epicfail #customerservice #noworkethic

they took my bike in for repair (I bought a warranty on it) said they'd call me in a week or so…read more it's been almost two months. No call or email whatsoever. I was in there today and my bike is just sitting in a corner , no biking sales associates on site. not sure if this is acceptable service nowadays but I'd appreciate if you held up your legally binding contract at the very least if you can't keep your word. I will be emailing customer service as well. Also I give them a pass since they're obviously younger but can confirm the kids in the shoe department are extremely disrespectful and poor workers. Bought some brookes here a while back they Seem to have a real issue with simply changing out shoes (their job).

Service: you better bring someone to help you if you decide to buy their overpriced used furniture!…read moreSign on the outside states there is not enough staff to assist you with your purchase. Everything was overpriced and absolutely not worth the drive!

The furniture and other home decor is overpriced and staff isn't friendly at all. Plenty of other…read moreplaces to get the same furniture at better prices.

Every single business in this outlet has egregious potholes. I could not even go to imagine how…read moremany damages have I done to vehicles because of these potholes. These outlets get plenty of business so I know they should be repaired for their frequent customers. Fix this!!!

As a child of the 80's, I really dislike outdoor malls and this recent outdoor mall trend. Where…read morewould Debbie Gibson play? It rains on you. It snows on you. You're nose is frozen on your face during the winter. In the summer it's so damn hot you melt onto their hard, metal benches if your lucky enough to find one of the few benches without interlopers. This concept might work in upstate New York. This is Missouri. It's either 95 degrees or 30. That pleasant food court smell doesn't waft up through the doorway to great you. Instead you're greeted with the odor of spent petroleum. This summer you will be dodging the angry wasps that guard each planter. Faux elegance at it's best. The stores are mostly smaller versions of what you would find at Oak Park or Independence center. This place is a decent stop off to kill some time but if you really want shopping you need to go to the larger stores at other locations. There is one bright spot, Macy's. Why? This store is genius. In this unassuming store they have placed a Starbucks, an oasis for men waiting for their wives while they finish shopping. The mere act of selecting flip flops can take a woman over two hours -this is a fact. For the first time in my life I sat down and enjoyed an anchor store comfortably without pressuring my wife to go. This alone gives the entire area a bump to three stars. Of course, its small enough my wife can't find what she's looking for and we end up driving over to Oak Park anyway.