I love DSW, but I rather shop on their website rather than come in. I wear a size 11, which is…read moresuper hard to come by in their stores. Luckily everything that I have seen in stores has been able to be ordered and sent to my home from free if they don't have it. I also like their rewards program! This time I visited the store was a bit messy, but they seemed to be low staffed

$79.00 for Birkenstocks. Everywhere else they are $119.00. I wanted to replace my old wornout…read moreBirkenstocks. Not only do they have the same Birkenstocks, but they have the one with the 6 straps, within the 2 buckle enclosure. Those are called Granadas. Great mix of shoes, and the clearance aisles are also worth looking at. They carry Bandolinos, BORN, Clarks, Sketchers, and tons of billions of other shoes. They even have fake socks to place on, if you happen to not be wearing socks, or need to wear hose with the shoes. I find their selection pretty good. The BORN are a bit narrow for me, cause it's the BOC Born style. They carry socks, but I think the socks there are a bit pricey, for socks, that is. Definitely worth checking out this store. Time and time again, I'm glad it's there.

Kaitlyn truly saved the day! My nephew had a soccer game at Swope Soccer Village and realized he…read moreforgot his cleats. After trying several sports stores with no luck, we called Famous Footwear in Lee's Summit. Kaitlyn answered the phone and went above and beyond--she checked the clearance section for me and found the exact size we needed (a youth 3 in turf cleats!). She kindly held them for us, and when we arrived there was no line. We were in and out quickly, cleats in hand, and only 2 minutes late to the game. What could have been a stressful situation turned into such an easy fix thanks to Kaitlyn's great customer service. Huge thank you to Kaitlyn for making our day so much easier--you're amazing!

Staff is either inattentive or rude. I gave a greeting to two folks and I received an inaudible…read moregrunt in return both times. I was ignored at the cash register twice in a row. I was not acknowledged until both staff members walked away from the register and I was left standing with an arm full of shoe boxes and no assistance. I was in full view of both staff members. I'll be using a different store for shoes from now on.

I went in to pay my bill. I had the bill in my hand. The obnoxious girl in the front refused to let…read moreme pay it because my wife's name was on the bill. She said I needed my wife's id. My wife is handicapped and can barely walk but that didn't seem to matter. She refused to take my money. And it is impossible to pay online. Apparently, the only option is t mail a check. Abhorrent customer service.

Very clean and such great help we received in trying to find the best madden shoes for our very…read morepicky granddaughter. They were successful and made our granddaughter so happy on her 13th birthday. Thank you Kohl's

Listen- I was born…read moreand raised in Austin, Texas so I know consignment shops to a "T". After moving to Kansas City I quickly scoured the town for the best in the area-and headed off to several in both Westport and Overland Park that Yelp claimed were some of the best in town. This shop, however, is BY FAR heads and shoulders above the rest. When you walk into this store everything about it screams upscale, chic, modern-yet-vintage boutique. The decor is perfection (and something I always promise I will try to craft for my own home) and the window displays are perfectly styled to give you an idea of the season's trends and the store's offerings. The owners/staff are also the most welcoming, friendly bunch I've ever had the pleasure of meeting. (I can tell you I've walked into Ditto and Clothz Minded several times and never once been told "Hi" or treated like a valued customer. ) And if the initial greeting doesn't sell you-try plucking something off the rack and wait to see how long it takes one of the owners or staff to offer to place your items in a fitting room for you a-la-Free People and other high end boutiques. THAT'S customer service, my friends. As far as some of these negative reviews go-I'd like to remind everyone that one of the most important parts of owning a store like this is knowing your buyer. They can't buy everything you want to sell them-they'd hemorrhage money like crazy if they purchased everything people bring in. If the put forth the money for purchase-they need to know the item is going to have a buyer. I know it's hard to walk into a store, hopeful that you will receive a ton of money for items you no longer want. But unfortunately if you no longer want them you have to realize there's a good chance that others won't either. And it's Revive's job to make that tough decision so when I - as their buyer - go there looking for new fashion finds I'm not slapped in the face with ten year old GAP pieces that were on trend in 2009 or a plethora of forever 21, american eagle and other teeny bopper brands that have no place being in the wardrobe of anyone over 15 (I'm looking at you Ditto. *glare*) And this is why I can't say enough great things about this store. ALL of the clothing I've purchased has been on trend, in perfect condition (sometimes NWT) and sold at MUCH better prices than online retailers or other local consignment stores. I've walked out with Free People and Marc Jacobs for under $10. I've purchased a $1000 limited edition AUTHENTIC Coach bag from them for $350 after discounts. And EVERY time I visit I purchase at least one jewelry item that the owner has specifically purchased a gold and silver version of to sell in the store (if the silver version is out-I've probably gotten there before you. :D) And that says a LOT about this store and the owner's understanding of the fashion industry. As a buyer I feel like this store was MADE for me. Do I like everything they have on the racks? No. Do I walk in every time thinking "Ugh, this is my favorite store and I'm about to do some damage?" Yes. Do yourself a favor and give this shop a try. Don't let the negative reviews fool you-this place is a gem that'd I'd completely miss if I ever left KC. * And in response to the lone review about the replica bag-do homework before ever purchasing something from a brand like Louis Vuitton or Coach that is known to be easily counterfeited. If you are ever unsure and authenticity is of great concern to you-I'd recommend checking out readily available online guides to assist you in your purchase. Revive's owners are human-good fakes happen to the best of us.

Yesterday, I dropped off a mix of clothes. The girl was nice, told me my clothes would be reviewed…read moretomorrow, and to come when I receive a text. Fast forward to today: I receive a text message saying my clothes have been processed and I have an offer ready. Excited, I arrive at the store, only to be told that they are looking for fall clothes. They told me to bring my clothes next year. No offer was given. I'm sorry, but it is not good business to tell someone that he/she has an offer ready, only to not receive any money at all. Additionally, there were clothes I brought that, with the right accessories, such as a shrug, could easily be fall clothes because of the colors. At first, I told them to donate my clothes, but after giving it some thought, returned and took them back. I wish the girl yesterday would have told me they are only accepting fall clothes. I would have gone through the box and pulled out the fall pieces right then and there. Instead, I feel like they didn't go through the box in its entirety and my time as a customer was not valuable to them.

Large store , prices ok , no air conditioning and no restroom. You cannot have a store of this size…read morewithout a bathroom

Even though the prices are high they are always nice and cordial. The value is lacking on some…read moreitems.

I stopped in this afternoon to look for a couple pairs of shoes for work and working out. There…read morewere several employees around including the three standing in the shoe department playing on their phones. None of which could take a minute to say Hello or ask if I needed assistance. After I looked around for at least 20 minutes I gave up and left. I will not be back. #epicfail #customerservice #noworkethic

they took my bike in for repair (I bought a warranty on it) said they'd call me in a week or so…read more it's been almost two months. No call or email whatsoever. I was in there today and my bike is just sitting in a corner , no biking sales associates on site. not sure if this is acceptable service nowadays but I'd appreciate if you held up your legally binding contract at the very least if you can't keep your word. I will be emailing customer service as well. Also I give them a pass since they're obviously younger but can confirm the kids in the shoe department are extremely disrespectful and poor workers. Bought some brookes here a while back they Seem to have a real issue with simply changing out shoes (their job).

Service: you better bring someone to help you if you decide to buy their overpriced used furniture!…read moreSign on the outside states there is not enough staff to assist you with your purchase. Everything was overpriced and absolutely not worth the drive!

The furniture and other home decor is overpriced and staff isn't friendly at all. Plenty of other…read moreplaces to get the same furniture at better prices.

Every single business in this outlet has egregious potholes. I could not even go to imagine how…read moremany damages have I done to vehicles because of these potholes. These outlets get plenty of business so I know they should be repaired for their frequent customers. Fix this!!!

As a child of the 80's, I really dislike outdoor malls and this recent outdoor mall trend. Where…read morewould Debbie Gibson play? It rains on you. It snows on you. You're nose is frozen on your face during the winter. In the summer it's so damn hot you melt onto their hard, metal benches if your lucky enough to find one of the few benches without interlopers. This concept might work in upstate New York. This is Missouri. It's either 95 degrees or 30. That pleasant food court smell doesn't waft up through the doorway to great you. Instead you're greeted with the odor of spent petroleum. This summer you will be dodging the angry wasps that guard each planter. Faux elegance at it's best. The stores are mostly smaller versions of what you would find at Oak Park or Independence center. This place is a decent stop off to kill some time but if you really want shopping you need to go to the larger stores at other locations. There is one bright spot, Macy's. Why? This store is genius. In this unassuming store they have placed a Starbucks, an oasis for men waiting for their wives while they finish shopping. The mere act of selecting flip flops can take a woman over two hours -this is a fact. For the first time in my life I sat down and enjoyed an anchor store comfortably without pressuring my wife to go. This alone gives the entire area a bump to three stars. Of course, its small enough my wife can't find what she's looking for and we end up driving over to Oak Park anyway.