Worst shoe store ever. I went to go buy some shoes but didn't find what I was looking for. When I…read morewas about to leave, the staff was SO disrespectful. They were calling me all types of names and overall being so rude. The store smelt like musty feet. I would rather pick up some 30 year old shoes on the street than come back here ever again.

The staff was very rude did not expect him to be that upset when I didn't want to buy shoes. I can…read morenot explain how disrespected I felt being there. Worst shopping experience of my life. Everyone there is a rude person. Definitely should not be working retail if they are not going to be nice to all costumers.

Talk about a great place to buy shoes!I had to bring back a pair of shoes that I had for a while…read moreand explained what the problem with them were. I wasn't expecting the prompt return that was allowed but they bent over backwards for me and I walked out with new shoes a a new respect for customer service. Thanks so much and I'll be back again and again

I don't know if it is the culture there, or if it is just a coincidence, but Brown's seems to hire…read morea lot of tools. Given that it's a retail store, you would think they would have a professional attitude, or at least act like they are ready to help customers when they walk in. I have been there 4 or 5 times, and every time (including one time when I called the store) the staff seemed like they would rather be out on a smoke break. A couple times they were flat out rude. If it was always the same person helping me I would think maybe it was just that one person who was the problem. I have been helped by several different people, though, and it's always the same. This most recent experience was the last time I visit Brown's. If you need shoes, I recommend Emerhoff's. The people there are helpful and polite, they have a good selection for a town as small as Ames, and the prices are decent. There is also a Shoe Carnival that opened in Ames recently. They don't have as many higher quality shoes as Emerhoff's, but they have a lot to choose from and they offer good discounts.

We went in looking for a very specific pair of shoes and got very close! The salesperson, Alex, was…read morevery helpful and made the experience very pleasant! We ultimately decided to try another store before placing a shoe order but he offered to ship in shoes for us to try on, above and beyond!

From the owner: Fitness Sports Ames is more than a shoe store—we’re a community hub for runners and walkers of all…read morelevels. We offer personalized shoe fittings with gait analysis to help you find the right shoes for how you move today. Our knowledgeable staff is actively involved in the Ames fitness community and hosts free group runs and walks for all paces. Whether you’re training, walking for health, or buying your first pair of running shoes, we’re here to help you move better and feel your best.

We stopped here on our trip to Omaha. We grabbed lunch at the Greek restaurant, and had a place for…read morethe children to get some movement. The mall is nice. I wasn't sure what to expect with the reviews saying it's dated, but it doesn't seem to be (updated maybe?). It has a good selection of stores, and a place with rolled ice cream (intriguing, but sadly I didn't have the time to try it out). The restrooms were nice and clean. About the only strange thing was the kids play area, it was filled with young guys - mid to late teens, and about 8-10 of them. They seemed to be hanging out in there, and when we came near, they made no attempt to move. I hadn't planned to use the play area unless it was amazing (with a good slide, etc), but since it wasn't I wasn't too disappointed, but it was strange and there was really no room for anyone to go in and play with their children.

The selection of stores are limited. Most stores seem to be either closed or have no value to…read moreevery day retail life.

Right before noon on 10/6/24. Terrible customer service and even worse assistant manager. Remember…read moreyou have choices for shopping and I would exercise a different choice.

Service quality of clothes and food and supplies is excellent at Theisens always!! The value is…read morealways good and check for coupons on line at the App Store as well! I highly recommend Theisens love this store for all your needs under one roof!