If you don't want to wait six months to get your car back, then go somewhere else. Shockley had my car from August 11, 2025, to February 16, 2026. I had to email them constantly to see what was going on. Not once did anyone there contact me. On October 29, 2025, I was told it would be painted 'next week'. Then on November 16, 2025, I was told it would be painted that week. December 4, 2025, it would be ready 'next week'. December 22, 2025, it would be ready 'tomorrow'. Nothing. After emailing him again and getting angrier as time went on, he finally admitted on January 6, 2026, that he agreed 100% that it was taking too long. I gave him until mid-February. He said yeah, if not 'this week', on January 6, 2026. I'm finally told to pick it up at five, February 13, 2026. I get there. It is not ready. I'm told they want to detail it. Their idea of detailing and mine are completely different. They sprayed it with a water hose. We also discovered while there, there were two runs in the paint. The headlight on the driver's side is not lined up with the hood. There is a big gap. There is also a jagged corner on the other headlight. You're probably wondering why I didn't say anything. Well because I didn't want to wait another six months. I will take it to someone else. I do have photos and every email we exchanged. Also, they broke the window regulator. Said they'd order a new one and replace it. Yeah, a month ago and I never heard from them. They also ran all of the gas out of my car, and I can't figure out how. I never drive that car with less than a quarter tank, so I know it had gas. It was empty. The 'low fuel light' empty. They should have replaced that. He will also try to raise the price on you. He tried to add two thousand more than what he quoted me. I refused to pay it. Legally, he cannot raise a price more than 15% and he tried to raise it by 31%. One word of advice if you're thinking of taking your car to Shockley: Don't. read more
