Honest, reliable, and good prices. Waiting room had snacks, coffee, and soda. The quote I received…read morewas accurate. Will be returning.

Chose Reliable Automotive to be my repair shop after " interviewing" several shops around the area…read more I have now used them for four vehicles, multiple maintenance jobs, including brakes, rear end struts, new radiator, a/c recharge and more. I find them trustworthy, knowledgable and always clear on expected cost and time required. Experienced an issue on a brake job not quite right and they corrected the issue without any hesitation. Nice waiting area stocked with snacks and drinks if needed.

This is a two part review. First , these guys are what everyone says; they a professional,…read morethorough, and know what they are doing. I highly recommend them if you need extensive repairs. This is not the auto shop for minor repairs or for people who have to watch their budget. My car stopped. I thought it was my alternator. The battery didn't seem to be holding a charge. I had taken out and had it tested and the auto parts place had told me I needed a new alternator. I had Pheonix come and get it. They were quick and responsive and all I needed was a new battery that ended up costing me 782 dollars after towing and the 149 dollar diagnostic. I would use them again for any MAJOR issue, but I'll never return for anything I even suspect is a minor repair. Nearly a thousand bucks for a battery seems excessive.

This is the best place to go to with any car troubles! Joe and the rest of his team were so…read moreefficient, communicative, and helpful when I had to bring in my Jeep. I'll be recommending Phoenix Auto to everyone! Thank you again!

Excellent work he knows his business.... He keeps most of the large trucks in this area on the road…read moreservice and repairs our small fleet, top of the line work... I would highly recommend....

great service an very good price and not to long on the repairs. awesome people. Go check them out.read more

Worst mechanic shop in history. I called ahead and they gave me a price but when I paid it was $79…read moremore than what he had said. When I said something the girl from behind the curtain who was sleeping said, "Hang on, I will go ask him." She came back and said it was Labor and parts. He had done told me parts were only $26. So she dropped it $60. Another hour later, after I already seen it was off lift and paid the guy brings my car around and tells me they weren't able to fix it. Not assuming but Sir, did u take my part back off? When I asked for refund I was told I had to wait for the dad to come and give it to me. After another 15 min another customer came in and they was trying to swindle him on some mileage with a u haul. I made a comment to him and the girl handed me the money she owed me. Wow!! Never have I had this bad of an experience. DO NOT GO HERE!

Exactly double the cost to replace my front struts than what 2 other places quoted me. Buyer…read morebeware. Never again here.

Very disappointed. Stopped by for oil change and tire rotation. Sign on window states no appt…read more necessary. Was unable to service at that time. Made appt. for the next day at 0900. Stated that I was there with appt. for oil change, tire rotation, check tire for leak and change wiper blades. Arrived at 0845. Stated I would be waiting. Car was not taken back to service bay until 1 hr. later. Service not completed until 1220. 3.5 hours later!! Appears oil change, tire rotation, and slow leak repaired on tire. Not done.... wipers were not replaced, window sticker was not replaced as to next service and most importantly, there was no apology for taking so long.

This shop is awesome, they are fast and reliable, they took great care of me and my suvread more

I brought my vehicle in and the AC wasn't working. They charged me $1600 for the hose. And then 3…read moreweeks later the condenser needs replaced. Obviously there was a small Crack in the condenser that turned into a leak. They wanted another $1000 for condenser repair. This place doesn't care about you. Period.

I was out of town working on some hunting land in southern Kentucky a couple months ago. Had some…read morefinal tasks that needed done early in the morning prior to heading home. Managed to mess up my front end pretty bad. The truck would drive but not more than 25mph and definitely would not make it home in the condition it was in. Limped into Randell's Garage before it opened. He worked me into his busy schedule, diagnosed the problem, and had us back on the road asap. Very thankful for Randell and his teams expertise.

Great garage and great service. I have been a customer since 1993 and have always had GREAT…read moreSERVICE. Thanks Randall.

While Shane is a very pleasant person, his father is rude and obnoxious. He told repeated lies…read moreabout when he would work on our vehicle, and he never did. We kept the vehicle in the shop for two weeks, spent hundreds of dollars, only to find out the problem was not fixed. We brought it back to the shop and there it sat for weeks and weeks. We stopped by and called repeatedly and were told multiple lies. It was very disheartening. Finally, we pushed the father a bit and he said he didn't want to repair the vehicle. So we went to pick it up, no refund was offered, the battery was dead, the battery cable broken and the problem not fixed. DO NOT GO HERE! Shane is a great guy, but they never called us ONCE in over two months they had the vehicle. We had to call and stop by to find out what was going on and we got a song and a dance every time. Very dishonest and not reputable.