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Shipley Do-Nuts

2.2 (42 reviews)
InexpensiveDonuts
Closed • 5:00 am - 7:00 pm
Updated a few days ago

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Miriam K.

Disappointing experience to put it nicely. While on vacation I kept seeing this spot and had lines of cars on some days, so on my last day I stopped by and got a dozen. I went into the store instead of using the drive thru as I wanted to see all the donut options. I played it safe and got mostly glazed donuts, a few sugar donuts and 2 apple jelly donuts. When I got to the house we stayed at 5min down the road I was appalled! These glazed donuts were old, I don't mean a few hours hold, but a day old! They didn't have any glaze on them as it had melted and the donuts were wrinkly and wet from the melted sugar.. I really couldn't believe it. I took a bite of one and it tasted rancid. Interestingly enough the apple jelly donut and the sugar donuts were fresh but all 8 glazed donuts had to be thrown away. DO NOT waste your money, this place is horrible and the staff isn't friendly or welcoming. While I am an out of towner, I can assure you my family and friends in the area will not be back. If I had the opportunity to give them a minus 1 star rating I absolutely would.

a hand holding a bag of donuts
Esther R.

Donuts are always fresh. Don't get fooled by the long line in the drive thru . It's always long specially during weekends but runs pretty fast.

Mold donut!!!
Bao N.

They sell old and moldy donuts!! Can't believe ! I took a bite and notice dark moldy spot on the donut.

Sausage, Cheese, and Jalapeño Kolache with RAW dough

I'll never order from this location again. It's never been great, but over the weekend I ordered kolaches and donuts, and the dough on the jalapeño sausage kolaches was RAW. I had already eaten some before I realized - so gross. I tried calling but no answer. I ordered a dozen mixed donuts as well, and the majority of them were old and stale. It isn't cheap either! I'll stick to Snowflake Donuts from now on.

$5 Medium Iced Coffee
Anu T.

I was charged $5 for a medium French vanilla iced coffee when all she did was press a button to fill in the drink & it has half ice. I've paid less at Starbucks for a grande cold brew drink with pumpkin cold foam & extra flavorings. This is an outrageous price for what the drink is.

No care in putting simple donuts in a box
Ms G.

I thought I was going to be able to surprise my child with a birthday donut and add his two candles. Half a** packaging and frosting... super long lines.

two hot dogs in a box
Teresa R.

I keep giving this location a chance because I grew up in Houston and we loved early morning Shipley. I come atleat once a week here but there's no customer service and its getting annoying. I accept that mistakes happen but the way to rectify them DOES really matter. This is about the 3rd time this happens. The Kolache is half raw. I get home, kids are excited, then I see this. Raw kolache that I have to take away from my son to drive back and fix. So I go inside to show them and the difference in one that was actually cooked and one with raw dough. She asked what I want and I hesitated because I kind of wanted $ back but then my son was waiting at home for kolaches. So I said I'll take another. One of the ladies brings it back to ask if those are fine with open box shows them to me They looked thoroughly cooked so I said its fine. She turns around to her next chore. Seriously!? She just leaves the box there, open. Like "pack your own crap up lady" I was trying to close my box and struggled a bit because the dent was not cooperating. Did anybody come help?. Did anyone give me a bag?... Nobody even looked at me again. I was the only customer inside the store. One other person came in after they dealt with my issue but its still unacceptable. No Apologies No Sorry No Thank you. Wow. I'm giving up on this location.

No jalapenos, tricked again.

I had a long shift working overnight and got off at 5:30. I thought I would pick up a couple kolaches to take home for an early breakfast. So I drove up and ordered two sausage, jalapeno, and cheese kolaches. I really like the ones with the jalapeno. It really adds a kick and more flavor to the kolache. I was very specific. Well, when I got home and began eating them, I see there are no jalapenos in it. It is just plain sausage and cheese. And it wasn't just the one missing them. The other had NO jalapenos in it either. This is not the first time it has happened here. Did they switch them up in the warming drawers, or did they run out and figure I wouldn't care by the time I got home? They are not consistent there. Some mornings they are perfect. Some times like today they don't give me the correct ones. I have received them with one single sliver of a jalapeno in it. Why advertise that you offer them if you really don't have them, or want to make them for customers. I think this will be the last time you trick me. There are other donut companies that have jalapenos in their kolaches. I was looking forward to them after the night I had, and once again you let me down--for the last time this time.

Rubber band that was found in kolache

Ordered 2 kolaches (sausage and cheese), maple donut and coffee. While eating the second kolache I bit onto something chewy and bitter. Only to find out that there was a rubber band in my kolache. I was really disgusted to find a rubber band in my kolache.

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10 years ago

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3 months ago

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5 months ago

Bad location. Over priced now for kolaches and overcharging for bigger ones even when you don't ask for the special big ones. Be careful.

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4 years ago

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5 years ago

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2 years ago

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4 years ago

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3 years ago

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5 years ago

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5 years ago

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5 years ago

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2 years ago

They are overpriced. $6 for a jalapeño and cheese kolache. Be aware of pricing before you pay

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3 years ago

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6 years ago

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4 years ago

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5 years ago

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4 years ago

Krispy Kreme could never, I love these donuts! The location in Sienna is my favorite.

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5 years ago

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7 years ago

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3 years ago

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5 years ago

Don't waste your time going here. Slow service and the donuts seem like they were made in the batch from the day before . SMH waste of money

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6 years ago

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6 years ago

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12 years ago

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6 years ago

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4 years ago

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6 years ago

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4 years ago

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9 years ago

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7 years ago

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7 years ago

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6 years ago

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10 years ago

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6 years ago

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10 years ago

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11 years ago

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7 years ago

Classic Houston Shipley's. Good all around. From glazed to kolaches. They got it all.

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6 years ago

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12 years ago

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8 years ago

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“. However, our go-to is always the plain glazed”

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