This store really surprised me! While it's not the cleanest or most visually appealing place to…read moreshop, I won't lie -- I've found some of the most beautiful dresses and unique cooking items here. It definitely has some great finds every now and then if you're willing to take a look.

I think this is my first 1 star review and I hate that I have to write it but I do. For the past…read moreyear I've lived in the Norfolk area this Ross has always been disorganized and unclean. The shelves are very rusty and many items have dirt and grime on them or are broken. Today, when I went there was dog poop on the floor. The employees are nice, but it seems like there's no motivation or little incentive to clean and organize in the store. I will drive a little further and go to another Ross because I can't take the conditions this one.

Love NR but not super happy to have such long lines at the register and tons of floor people. Let…read moreme clarify-it is the holidays and it's nice to see people out shopping on a Thursday afternoon!! Store was FULL of shoppers. And seemed to have plenty of staff! But only had two -then finally added a third cashier. All while there were literally groups of staff on the floor and behind the counter. People were leaving the line (that had DOZENS) because they were waiting SOO LONG! And, there were groups of employees gathered within sight of this very long line that was snaking through the store. Just thought Mgt would want to know -it wasn't a good scene!! Lots of loyal NR customers that wanted to spend money-and not enough cashiers to help !!

Enough parking available within the plaza, no need to pay. The store itself was well identified and…read morevery clean. I feel like Ive seen better selection of purses at different locations, their home section was too small for me. Their beauty aisle was definitely worth my time (face and skin products) but the nail polish options is not what im used to. I had to look for it to find it on a column and it was just 3 colors and not the brand i was looking for. The staff was cool and made sure to let me know where some of the cool items were so I can keep buying.

The store itself is wonderful. But unfortunately I won't be shopping here again until the employees…read morelearn about hygiene. I was in the checkout line when a customer in front of me asked the cashier to throw away her used pedicure slippers that just came off her feet. Disgusting!!! I was really hoping I would get another cashier, but I was not that lucky. When I asked her to sanitize her hands, she looked at me like I was crazy. She did use hand sanitizer, but the ridiculous remark she made afterwards definitely makes me not want to shop here again. She literally rolled her eyes and said "is that better?" Ma'am, you should be ashamed of yourself!!! As I said before, the store itself is absolutely wonderful. They have a wide variety of products, most of which are good quality for the price. It's just too bad that people with bad hygiene work here.

Love this location! Very well organized and clean. I feel like the employees here actually care…read more Cashiers are always super friendly and always smile. Prices are great compared to Walmart. My favorite section is the beauty/hair section. I've worked so much OT within the past 4yrs that I actually felt like I lost myself. I come to this section if I need some TLC to take care of myself. There are a variety of affordable items you can purchase where you can do your own pampering at home. Hands down the best!

Boutiques... Must I say more. Sooooo, love them.... In town…read moreand by happenstance saw clothing in the display window so of course I had to stop in. The two women who were working and I think were the owners of the boutique were avant stylish, especially for this area which fashion forward isn't the 1st thing you may think of given its other memorable traits. Beautiful clothing as well as jewelry with a small smattering of shoes adorned the space. Seasonal wear from 3/4 - long sleeve sheets, sweaters, jackets, parkas, jeans, skirts and all are fashion forward. Nothing is cookie cutter here. Edgy, original, colorful, demur and eclectic. There is also a chic bohemian style to many of their pieces with notable authentically designed necklaces that can accentuate any contemporary or free spirit design. Whenever in town again, NYFO will see me again..