Used to be an avid shopper, but not as much. This location is inside Military Circle Mall but also…read morehas access from an outside entrance with its own operating hours. It is well lit and very spacious inside, but almost too spacious. Compared to other locations I've been too, there did not seem to be much merchandise in majority of the sections. Looking at shoes literally took me 2.5 seconds. Employees and a manager (I believe) were on the floor making sure to stock the racks and keep things tidied up. Feel like they would prosper more in a different location. Favorite thing about Ross has to be the hidden food gems! Go here for random or new snacks you might be on the hunt for.

I think this is my first 1 star review and I hate that I have to write it but I do. For the past…read moreyear I've lived in the Norfolk area this Ross has always been disorganized and unclean. The shelves are very rusty and many items have dirt and grime on them or are broken. Today, when I went there was dog poop on the floor. The employees are nice, but it seems like there's no motivation or little incentive to clean and organize in the store. I will drive a little further and go to another Ross because I can't take the conditions this one.

I used to love having a Nordstrom when it was in MacArthur Mall. Thankfully we have Nordstrom Rack…read morewhich I find to be my go to store when looking for a dress, in particular! Undoubtedly I always find other clothing items as well. I feel that it is not as overwhelming for me to shop at versus a store like TJMaxx. They have great designer items for men as well as women at discounted prices. If you shop online at Nordstrom you can make returns or exchanges in this store.

Love NR but not super happy to have such long lines at the register and tons of floor people. Let…read moreme clarify-it is the holidays and it's nice to see people out shopping on a Thursday afternoon!! Store was FULL of shoppers. And seemed to have plenty of staff! But only had two -then finally added a third cashier. All while there were literally groups of staff on the floor and behind the counter. People were leaving the line (that had DOZENS) because they were waiting SOO LONG! And, there were groups of employees gathered within sight of this very long line that was snaking through the store. Just thought Mgt would want to know -it wasn't a good scene!! Lots of loyal NR customers that wanted to spend money-and not enough cashiers to help !!

The store itself is wonderful. But unfortunately I won't be shopping here again until the employees…read morelearn about hygiene. I was in the checkout line when a customer in front of me asked the cashier to throw away her used pedicure slippers that just came off her feet. Disgusting!!! I was really hoping I would get another cashier, but I was not that lucky. When I asked her to sanitize her hands, she looked at me like I was crazy. She did use hand sanitizer, but the ridiculous remark she made afterwards definitely makes me not want to shop here again. She literally rolled her eyes and said "is that better?" Ma'am, you should be ashamed of yourself!!! As I said before, the store itself is absolutely wonderful. They have a wide variety of products, most of which are good quality for the price. It's just too bad that people with bad hygiene work here.

Love this location! Very well organized and clean. I feel like the employees here actually care…read more Cashiers are always super friendly and always smile. Prices are great compared to Walmart. My favorite section is the beauty/hair section. I've worked so much OT within the past 4yrs that I actually felt like I lost myself. I come to this section if I need some TLC to take care of myself. There are a variety of affordable items you can purchase where you can do your own pampering at home. Hands down the best!

Boutiques... Must I say more. Sooooo, love them.... In town…read moreand by happenstance saw clothing in the display window so of course I had to stop in. The two women who were working and I think were the owners of the boutique were avant stylish, especially for this area which fashion forward isn't the 1st thing you may think of given its other memorable traits. Beautiful clothing as well as jewelry with a small smattering of shoes adorned the space. Seasonal wear from 3/4 - long sleeve sheets, sweaters, jackets, parkas, jeans, skirts and all are fashion forward. Nothing is cookie cutter here. Edgy, original, colorful, demur and eclectic. There is also a chic bohemian style to many of their pieces with notable authentically designed necklaces that can accentuate any contemporary or free spirit design. Whenever in town again, NYFO will see me again..