- good, deep clean - roughly $50…read more- i loved the comfortable waiting area of treats and coffee and water - ~20-30 minute wait

Amazing service. I have a sports car that I don't trust to just anyone…read more.. Jaleel and his brother know just how to clean and make my car bright and shiny... ( They know how to drive stick shift lol). True value for interior and exterior clean... Showroom quality. Attached pic after just leaving....

Hoffman's hosted another nonperishable food drive at its car washes over the weekend. With the…read moregovernment shutdown and the threat of the SNAP ( food stamps) program coming to a halt for November, the need for food donations has taken on a greater sense of urgency. Hoffman's has annual food drives but I've never paid much attention before. This time, I showed up. I brought canned goods and got a car wash in return for free. It's a nice event. A win-win for all involved.

The casing of my driver side mirror broke off in the automatic car wash tunnel. For whatever…read morereason this particular location's automatic car wash process always seems to push against the drivers side mirror of my car... which is simply a crossover SUV... causing it to fold inwards towards the body of the door. The last time I was there, not only did the mirror fold inwards, but the high-pressure air dryer blew off the outer plastic casing of the mirror, which in turn cracked when it hit the concrete floor. It seems simple that if an automatic carwash breaks something on your car, one would expect the company to take liability, or somehow make it right, especially when it is something that is part of the body of the car. Instead, an on site supervisor decided to tell me that he "thinks" because the casing had a hand written number inside of it...that it must have come from a junk yard?! (which apparently means they would not be covering it) I really hate when people make statements without evidence or facts... The mirror case completely matches the new one that I just had to order from that dealership... I also know that in the time that I have had this vehicle, I have never had a problem with the driver side mirror, nor have I received any parts from a junkyard, since I don't even know where they exist in this area... And for the 12,000 miles that I did not have the vehicle, (it was certified pre-owned) there was certainly no evidence of damage or accident on the Carfax report since all of the service was done in one location. Of course upon hearing that the vehicle was a preowned vehicle, the manager seemed to double down on inferring ( without much evidence) that it's not an original part. Don't we just love the death of customer service these days?!? When you don't want to take liability for something that went wrong, blatantly and without facts, accuse the customer of having a non-original part and tell them they are wrong...ugh! It is my strong recommendation not to support this business... from rude customer service...to inattentive teenage pre-washers, to the lack of drainage and horrible condition of the pavement across 9&20 that causes your car to get dirty again as soon as you drive out of the place, the difficulty of getting in and out due to traffic, or the fact that this car wash tunnel doesn't seem to be as well-aligned as other ones from the same company, causing one mirror to fold in, but not the other?!? Again, this, does not happen in other locations of the same company Let's hope more car wash options become available in this county...because this one seriously needs improvement

Astonishing is the only word I can come up with. My beloved 2016 Subaru Legacy had seen better…read moredays. She had 100,000 miles on her and I felt she deserved some spiffing up. I booked Next Level to do her interior and exterior, and when I got there to pick her up I was in shock. When I say she looked like she just came out of the showroom, I mean it. Every word. I have pale fabric upholstery that was badly stained and spotted. She is now pristine. She shines like a diamond. And it's clear that the entire staff loves what they do. The cost is reasonable for the effort they put in. When they told me she would be done by five, she absolutely was. They didn't try to upsell me on anything. If I could find more superlatives, I would use them. All I can tell you is this: if you love your car, take it to Next Level. They do indeed go above and beyond.

Exterior detail executed with excellent attention to detail with fast , professional and above…read moreaverage friendliness. Definitely recommend to any and all.

Ryan was fantastic. I reached out early in the morning on Memorial Day weekend after an unfortunate…read moreincident in my van, and he responded quickly and was able to come out the very next morning at 9am. Being mobile was a huge plus because I didn't have to drive around with the mess any longer than necessary. He showed up early, was incredibly thorough (even getting into all the little nooks and crannies), and was genuinely kind and professional throughout the whole process. He also talked to me about setting up bi-weekly cleanings, which I'm definitely considering. Highly recommend!

Ryan showed up right on time and did an fantastic job. He's also personable and courteous. I plan…read moreon using his service again - and also wholeheartedly recommend him!

Tim at Essential Detailing is amazing! He quickly scheduled my color correction, offered a great…read moreprice, and made my 2016 Malibu shine like new. Highly recommend!

Was looking for auto detailing, stumbled on essentials, and am so happy! My car looks better than…read morenew. Tim is professional, personable, and prompt. Will definitely use again, and even family members are making appointments.

I'm extremely frustrated with my experience and would strongly caution others before signing up for…read morea membership here. First, it is essentially impossible to reach anyone for help. The customer relations phone number listed does not work, and there is no reliable way to speak with a real person. When I attempted to cancel my membership, the website required both a phone number and membership number to process the request -- yet neither of those actually works in their system. This makes canceling effectively impossible. On top of that, the wash has been closed multiple times throughout the winter. Despite paying for a membership, I often could not even use the service because the facility was not open. Between the lack of customer support, a broken cancellation system, and frequent closures, this has been an extremely disappointing experience. A business that offers recurring memberships should at minimum provide a functional way to contact support and cancel service.

Gets car cleaned. No veteran discounts. Never really a line. Some value with monthly subscription…read moreif you get car cleaned multiple times a month.

Darryl did an awesome job detailing my SUV. It looks brand new. I am absolutely going to him again.read more

Great job with exterior detailing! I called on a Saturday morning and they were able to squeeze me…read morein within 15 minutes. Friendly and professional, we definitely will be going back.

DO NOT GO HERE! Their conveyor belt is broken and they are not telling their customers. And their…read morestaff is unprofessional. I went this week and I was going to ask when I would be clear to go on the belt, and the second I roll my window down, one of their staff members begin flirting with me and insisting on getting my number, he went to the extend to stop cleaning my car to grab his phone and insist. He then told me to go, and led me the wrong way and my TIRE POPPED. I have yet to hear from the owner on being compensated for repair and roadside costs. The cheaper car wash price is not worth getting your car damaged.

Had my first car wash at Golden Arrow. The gentleman I worked with were outstanding and took their…read moretime and I am very happy with the service they provided this morning. Sunday mornings are a great time to stop in no lines!

Huge kudos to the team @ Hoffmans on Hoosick St, (as also an enrolled monthly member for washes…read moreonly) SUPER helpful, offering to assist with anything needed when cleaning my car! So much appreciate!

Went thru the automated wash on Friday. Drove to Walmart and noticed when I came out that the…read moretruck did not get clean. When I went back to the car wash they wanted me to pay for another wash, saying they didn't know where I went when I left. Tried to show them my receipt from Walmart. They finally let me go back thru, but said they will not do it in the future.