Hoffman's hosted another nonperishable food drive at its car washes over the weekend. With the government shutdown and the threat of the SNAP ( food stamps) program coming to a halt for November, the need for food donations has taken on a greater sense of urgency. Hoffman's has annual food drives but I've never paid much attention before. This time, I showed up. I brought canned goods and got a car wash in return for free. It's a nice event. A win-win for all involved. read more

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The casing of my driver side mirror broke off in the automatic car wash tunnel. For whatever reason this particular location's automatic car wash process always seems to push against the drivers side mirror of my car... which is simply a crossover SUV... causing it to fold inwards towards the body of the door. The last time I was there, not only did the mirror fold inwards, but the high-pressure air dryer blew off the outer plastic casing of the mirror, which in turn cracked when it hit the concrete floor. It seems simple that if an automatic carwash breaks something on your car, one would expect the company to take liability, or somehow make it right, especially when it is something that is part of the body of the car. Instead, an on site supervisor decided to tell me that he "thinks" because the casing had a hand written number inside of it...that it must have come from a junk yard?! (which apparently means they would not be covering it) I really hate when people make statements without evidence or facts... The mirror case completely matches the new one that I just had to order from that dealership... I also know that in the time that I have had this vehicle, I have never had a problem with the driver side mirror, nor have I received any parts from a junkyard, since I don't even know where they exist in this area... And for the 12,000 miles that I did not have the vehicle, (it was certified pre-owned) there was certainly no evidence of damage or accident on the Carfax report since all of the service was done in one location. Of course upon hearing that the vehicle was a preowned vehicle, the manager seemed to double down on inferring ( without much evidence) that it's not an original part. Don't we just love the death of customer service these days?!? When you don't want to take liability for something that went wrong, blatantly and without facts, accuse the customer of having a non-original part and tell them they are wrong...ugh! It is my strong recommendation not to support this business... from rude customer service...to inattentive teenage pre-washers, to the lack of drainage and horrible condition of the pavement across 9&20 that causes your car to get dirty again as soon as you drive out of the place, the difficulty of getting in and out due to traffic, or the fact that this car wash tunnel doesn't seem to be as well-aligned as other ones from the same company, causing one mirror to fold in, but not the other?!? Again, this, does not happen in other locations of the same company Let's hope more car wash options become available in this county...because this one seriously needs improvement read more

I'm really not sure why I keep coming back to this place maybe because I'm hometown girl. But every time I come here I have to ask them to go back and re-washed because they missed things. I specifically asked him to get a spot on my window and when I went through it was a big spot on my windshield it was missed as well. I also buy the premium washes and the wheel wells are filthy and I have to wipe them myself. I think they just try to get cars through quickly and they really don't care about the job and then less you care and look at your car you will get a sub par wash.I can't even say that they were busy. There was plenty of help. There's no cars in front of me or behind me when I went through and when I went back through there was only one in front of me. So I hope Hoffman's gets it together so they can continue to get my business. read more

Have held on for a long time due to their previous policy of making it right no matter what. As of last week it appears their attitudes to the customer have taken a down turn. My vehicle never once comes out clean, not just after one wash but even after two. So in order for me to get good service it's a game every time. I pull up, I tell them; "you have to spray the wheel wells very well." "Ok, will do." Once through. Go back. "Ok we'll get it the second time." Go through. Guess what! Never mind don't you already know with out guessing. Ok so now I've been here for 20-30 mins (Everytime.) Go back around. Hey guys look still no good. Ok free credit. Makes me happy enough. But then when using the credit next time---two wash game and no results. So here I am destroying my paint, getting swirl marks and leaving with a dirty Jeep. Every time-did I mention that. Now last week I get the news, no more credit just have to keep going through until it's clean. Ok, but what about when there's 10+ cars or the hand sprayer guy still doesn't even bend over enough to even come close to getting in above the wheels inside the wells. (ET) It could be 20 wash's. Not to mention my paints already destroyed just from two summers of this treatment. It's a car wash not an almost car wash. Worst part is, I have no alternative. At this point I would make wishes that Hoffman's get there act together, blah blah blah. But that's not gonna happen. So I just wish we would get another car wash giant not worried about getting the cars through as fast as possible leaving many unhappy customers muttering under their breathes forced to return anyway. Two stars for the past treatment in hopes of returning to customer first mentality. read more

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Having been in Albany (well, yesterday) for some hopeful Uber and Lyft rides with my car, after coming back to my east side of the Hudson River, I came upon this Hoffman Car Wash. I remember screaming "Ooh, that looks neat" with all the wires and hoses all hung neatly. It was daytime and I had had my Hoffman Car Wash multi-use card on me, and felt like trying it out. I saw several manual bays as well as what looked to be like several non-touch non-ride through bays that would have a car cleaned well. However, my time here turned more ugly as I got through the payment-initiation line and proceeded around what I thought was going to be into a second line (I was in the right hand lane). However, as I came around the bend, I noticed the employees at the service bay motioning me from the other lane into their bay terminal helping me get into line with the ground-level lane-holder. Yes, they began spraying my car for the undercarriage wash, but after trying to adjust to suit their styling, I got confused on what gear to select on my CVT (09 Sentra). But I surely didn't see a sign. Much later I had remembered that these types of washes tend to run in Neutral but I kept switching into the wrong gear. Somehow, those employees at the podium knew exactly what gear I was in but I hadn't remembered how these worked. They screamed at me when I kept switching, and even when they could tell that my foot was on the brake pedal (give me some slack peeps because I need a second to focus on what needs to be complete for the wash to work). After a brief wash that seemed not to be too touch-free (with rather painful brushes from the sides and top), but those other brushes just as you entered the wash were less painful and I didn't mind. I didn't really like that the undercarriage wasn't done real well (or as well as my local Hoffman does), but I'll take what I got. I'm amazed at the quality of the wash, much later. After heading into a McDonalds a little closer to my home location in Hudson, I came out and really felt like I couldn't spot my car. It seemed like my car was newer than it really was, thanks tot he spotlessness of the wash, but you could tell that the back wasn't washed too well. I could see streaky-stains coming out from the trunk door and running down the body near the license plate - something I don't like seeing. My local Hoffman Car Wash - which doesn't have this style wash - can get my car washed well, without the pain and agony brushes and without causing streakiness near the trunk. When's the next time that you can say the same here? Also, can you please put a sign prior to entry on entry rules. Also, please get rid of the extra lane markings (traffic cones around back) if everyone is going to be filtered into the machine lanes. Obviously a little more care and vigilance to watch for those who were waiting for non-machine done lanes would be necessary. They were vary confusing to say the least. I liked that this place was upkept, and there wasn't much problems in lines. It could have been better done had there not been a pickup truck in back of me today - something that felt too close for comfort in positioning once my back was able to show me what happened from the car in back of me when I entered car drier. I just wish I could have had more chance to check this place out at night - something that would have looked gorgeous I hoped. Before I leave, please also make sure that readers know not to turn onto the street just to this place's south. There doesn't seem to be an entrance there and with multiple lanes coming from both directions - safety felt vital into turning into the correct entry. I'm sorry if nothing can be done about this, but heads up readers! read more

I like coming here because the people are cool in the drive thru wash, and they keep the machines working. I love that I can use my credit card to use the self wash, then I don't have to search for change, and my car gets cleaned my way. Its kept up and clean. read more

Hoffman Car Wash - Car Wash Near Me - East Greenbush, New York

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Great job on the new construction! Not only is it organized, but it looks great. These guys really go the extra mile, now we just need one back in Valatie! read more

The new set up at the East Greenbush Hoffman Car Wash... is awful. It's not the kids fault, please keep tipping the boys. I can't believe that some of these kinks weren't worked out before it was up and running. Too many question, too many screens to go through for a car wash. Twice my husband has had to beep the horn to get someone to help because of the faulty computer. Yesterday he was using a gift card, the screen said touch to start, after touching the screen and frustrating minutes of it not working, the kid said don't touch the screen. The free vacuums certainly don't outlay the frustration of the new computer system. Once again automation takes away the human factor. Before you pulled in, paid the kid and you were ready to get your car washed. Simple. read more

The free vacuums are the only thing that's worth the price T Hoffman's Car Wash. Your car will come out dirty since the teenagers who run the place don't bother rinsing the dirt off your car as you enter the wash. Not a lot of alternatives in the area and they know it, so they don't really try. read more

Erin was a fantastic server. The pizza was very delicious. I recommend it to anyone who's looking for a nice small town place with delicious pizza to eat. read more