I was able to get an appointment for a cleaning very quickly. The team was beyond professional,…read morethorough, and friendly. Extremely glad we chose this cleaning service, as I have yet to see a service pay such attention to detail as them. Five stars!! Would absolutely recommend and use this service again!!

I have been very pleased with this service. I first used them last year for a "deep cleaning". I…read morewas repainting and doing other things to improve my home interior. Although I know several people who use a cleaning service, I had never used a cleaning service before. The first time was like a miracle. The lady worked very hard. My shower stall, for example, went from a condition where I thought I might have to replace it, to appearing like it was practically brand new. Since then, with the help of a good squeegee, I have kept it looking good. I have used them twice afterwards for complete cleaning and again encountered hard working women who know what they're doing. Although I'm on a tight budget and can't really afford a regularly scheduled service, I can say this: every time I have used them it has been extremely easy to schedule and well worth the money.

Clear the valuables. ( They claimed mistakenly trash your Le Creuset Dutch Oven, Barbell, bottle…read morewater, l'occitane liquid soap) Leave the trash. A police report has been filed. ( Wilmette Police File 24-11194)

The Bad Cleaning :…read moreFor a deep cleaning they did a good job on surface items (floors, windows, kitchen). Where the cleaning fell short was upon walking thru after the cleaning and finding 2 of the bathrooms and mudroom had not been cleaned thoroughly. Showers were untouched/forgotten, mudroom floor was still dirty (which I didn't see until after they left but that's due to other reasons outlined below). The Ugly Where things went downhill: Some background: we moved in to our home and within 48hours we had Mia's team come out to clean before anything else. No furniture, we had not moved in, we had not even brought anything into the home until after we knew it would be cleaned. The home was newly painted and all the floors were newly resurfaced/stained. Cleaning began on the main floor and during the cleaning of the blinds in the family room one of the cleaners pulled too hard on the blinds causing them to dislocate from the brackets and fall to the ground. This resulted in the following damage: 1. Wall was knocked and paint was scraped 2. There was a dent on the newly finished hardwood floors 3. One of the blinds cracked (found after having them mounted back up). 4. The bracket holding up the blinds was damaged My initial reaction was frustration. I had been in the kitchen prepping when I saw the blinds fall to the ground. I started noticing the cleaner opening the blinds but putting her whole body weight in the pulls and sensed she was not using good judgment in how to handle them but before I could make a comment the blinds fell to the ground. I walked over and saw quickly the damage to the wall and floor and became upset. We called Mia and she came over to assess. Where things went south was Mia's complete mishandling and dismissal of rectifying the situation. 1. I had asked to get her insurance info and she did not provide it stating she preferred to handle it outside of insurance for fear of premiums going up. My husband and I understood that the damage was not super extensive and didn't want the local business to take a hit over something we could likely come to an agreement on based on discussions with Mia. We just wanted it fixed and to move on. Thankfully no one was injured and said we'd try to work it out another way. We asked she send a copy of it via email for us to keep on record in case she ghosted us (which she said she understood and appreciated us not taking the insurance route but never did in the 3+ weeks of reaching out- that was our fault for trusting her). 2. We received an email from her after 1.5 weeks stating they had no part in the obvious damage that was present on our walls or floor. Instead her email cites "experts" that said damage was done previously and was not a result of the blinds that she does admit fell due to her workers handling them. These "experts" that provided their "analysis" of the damage in the email screenshots never once came to our home to assess their quotes on the damage. No one came to look at the walls or floor, but somehow they were able to come to the conclusion that the damage was preexisting (repeat here that the house was just closed on 2 days prior with newly painted walls, and newly finished floors; no damage to any other parts of the floor on the entire main level or damage to paint on the walls). 3. I was polite in all my text messages and voicemails asking for a call back. At no point did I think I was defensive or rude. I had explained to her during our beginning conversations that we'd work something out and gave her 2-3 options on how we could proceed (comping us for 2-3 cleanings, reimbursing us for getting the damage fixed ourselves, having her contacts come out and do the repairs as long as they were licensed, or going thru insurance). At the end of the day all we wanted was to be made whole on the damage that was incurred due to her company's mishandling. She did not return my phone calls, and stopped responding altogether after her email to us outlining how she was not at fault. Truly so disappointed in how this was handled. There could have been many ways to handle this as a professional and still keep their reputation and integrity intact. I would never recommend this company to anyone, and would advise anyone to use some other cleaning service. I have given 1 star because Mia's sister and team that did the cleaning was understanding and attentive to cleaning concerns and addressed areas after pointing them out. They were professional. Everything else has been rated due to the poor attention to the deep clean and the obvious mishandling of the damage done to our property and lack of concern, followup and accountability in creating the damage by trying to put it on "preexisting damages" of which there was none.

Edel Cleaning came to my home and cleaneded it up perfectly and quickly. Edel and her TEAM very…read moreprofessional and timely. I will definitely use them in the future. For a new company they knew there way around my house. Outstanding if I could I would give Edel and her team 10 Stars.

Excellent attention to detail! Reliable and easy to communicate with. I highly recommend! Ask for…read moreTeam A.

Highly recommended!!! I used them last month for my condo cleaning and couldn't be happier. I…read moreoriginally had a deep clean done and am now set-up for recurring monthly cleanings. The staff and owner are fantastic and so kind and flexible!! Pricing is great and I have an older small dog that they are so loving and careful with. They also bring all their own supplies and have a team so they are in and out in no time. I could not be happier to have found them and will be recommending them to everyone within my own condo building. Do yourself a favor and hire them!!

Veronica and her team are wonderful! I have been using their services for several years now…read more Flexible, reliable and good communication.

We hired Maidswillclean for a move out deep clean of our house. They did an excellent job! They…read morewere very detailed in a house that we had never had professionally cleaned. Communication was great, too! I will be hiring them for future cleanings. Very pleased!

On time! Very methodical and thorough! Good eye for details. I definitely recommend and would…read more use this service again.

Everything was amazing, professional and our place is spotless! The woman that came was very kind…read moreand hard-working.

Great service, effort, and product for a reasonable cost! The woman was very friendly and we are…read moreexcited to have them back on a regular basis.

Today marked the final straw for us attempting to work with PowPow…read more We had trouble finding cleaners that we matched with, and after a review, tried new cleaners. We finally found a cleaner that we liked and things were going very smoothly for the past few months. Even though we were a bit touch and go at the beginning, we thought things worked out. We often have issues coordinating with the owner, but finally built a good relationship directly with a cleaner. But today she no showed and we had no explanation from the company or the cleaner. I had to call them just to find out what happened, got no apology or explanation except that "Oh I tried to call her and didn't hear back." No offer to try and resolve at all. Would not recommend.

Hire Pow Pow!!!! I would give them 10 stars if I could! I needed a deep clean before we had company…read morestaying with us and I'm so glad that we connected with Pow Pow. Communication was great and we talked through everything I was looking for and they quoted me a very fair price. I have a 2 bed/2 bath, and they also did a fridge clean, a good clean of the windows, and even worked on a stain on my couch. Cindy and Frances were prompt and came loaded with their own gear. After walking them through my apartment and showing them what needed special attention, they set to work. They were very respectful of my space, wore booties over their shoes, asked me what kind of products I wanted used, and were so sweet with my cats. And boy were they thorough! They said they'd get into every nook and cranny and they meant it. I feel like I need to stay at a hotel for a few days so I don't ruin how sparkling my place is now. As someone with limited bandwidth for anything above maintenance cleaning (if that!), having Cindy and Frances work on my apartment feels like the biggest relief. Every time I exclaimed at how messy things were, they didn't bat an eye and said "no problem, we're here to help." Each time they finished a room I admired their work and they would say "wait til you see the next one!" They stayed for longer than I anticipated, but that is a blessing. I am exceptionally grateful to Pow Pow and cannot wait to work with them again.