A neighbor's great recommendation. I usually clean on my own, but decided to do this while I am…read morerecovering from surgery. I signed up for the Premium Package. It includes some services that I didn't need (e.g., bed sheet change and cleaning blinds). The walk-through was great - base boards, ceiling fans and those corners I can't get to; surfaces were spotless. I was charged the max in the quoted range for that packaged. It was my mistake to not look at that more carefully before I paid the bill. Realized this afterward and told Superior Bright. We went back and forth a bit and I told them that I should have read things more carefully. In the end, they Zelled me back some money to make up for those few things. They responded very quickly, to my initial request for an appointment and to the billing inquiry. The communications were professional. I will probably hire them again and request the same house cleaner. She joined the team just 2 weeks ago, but has 14+ years of experience. Gave a 20% cash tip plus my hydrogen peroxide cleaner so she had a Clorox alternative for future use. I sure got lucky - she was wonderful.

Punctual, reliable, & good communication. They did a very good job! Definitely would recommendread more

Yes! Highly recommended! We requested a move in clean / post construction clean for our newly…read moreremodeled home. The house sparkles and smells so fresh! After nearly 18mo of demo this made it finally feel like home! Excellent customer service and pricing! Cannot recommend Isabella Cleaning enough.

Erika Gaitan and her partner did a wonderful deep cleaning that took about 7 hours! I have had…read moremedical problems this year and have so needed some help, and I am very glad that Isabella Cleaning Service was available at this busy time of year. They did an excellent job - - - top-notch, nothing undone, no stone unturned. They went above and beyond my expectations not only in the quality and cleaning and the value for the money, but they also did a lot of extra details like baseboards, ceiling fans, refrigerator, air fryer, etc. They even had their own cleaning equipment and supplies. They have totally blessed me, and I do not hesitate to recommend them to anyone. I am so much more confident now to host people in my home, knowing it is so clean. Thank you so much, Isabella Cleaning service of Durham, NC, and Merry Christmas and a Happy New Year!

Nancy's has been easy to schedule, reliable, and so thorough with their monthly cleaning for me…read more The quality for the price is really impressive. But what really seals the deal is how they go above & beyond, definitely with the deep cleaning service, but even with the regular cleaning too. I have a young baby at home and didn't have the house prepped for this months cleaning (e.g. items on the floor, dishes in the sink, etc.) but the team still was able to both straighten up for me and do a thorough regular cleaning all in just under an hour. I'm so grateful!

They started off strong with a comprehensive and affordable quote. After booking/paying, they don't…read moregive you the option to set the day/time of your cleaning, so I needed to follow up and wait for a response. Two weeks later, on the day of the cleaning, nobody showed up at the agreed time, which was a waste of my time because I drove to the house to let them in and show them around. After a few hours, I followed up by email and phone without response until I found a different phone number and got a text response. They eventually cleaned later that day, but they didn't provide ANY communications. No notice they were on their way, cleaning, or finished.

There are a few times in life when you find a gem of a helper, who not only does what you need them…read moreto do, but goes over and above. Joselyn at FRC Cleaning Services is just such a jewel. We hired her to help with our AirBnB turn over: we needed someone to clean the house, wash the sheets and towels, get the rooms ready for guests, and generally make the house shine. We tried other cleaning services, but they would leave things undone. Joselyn not only keeps every surface dusted and shiny, but she sets out flowers fresh from the garden on the coffee table! When she cleans the house for us personally, and not for guests, she puts out our own towels and makes sure that our personal effects are in order. (Once, she stayed all day to make sure all the laundry was finished.) Not only that, but she is super prompt and very responsive. I can text her at any moment. She even wished me a happy Mother's Day this year, with a sweet little e-card. It's not very often that you find an organized, responsive, thorough, friendly, and generous with her time and energy. I couldn't ask for better help. I hope Joselyn continues to build her thriving FRC cleaning service in Raleigh, helping many other AirBnB hosts with their house cleaning. She deserves all the success in the world!

I have been a client of Joselyn and her cleaning team for about six months. My needs for cleaning…read moreare a bit unusual - I don't have them come every week or every two for regular cleanings, but rather for special occasions with my guests or visitors. Since my schedule is not consistent, having a cleaning company that is amenable to this schedule is such a relief! I've never used a cleaning service before taking the advice of other friends and hiring FRC. They really do a great job, and communicate with me via text if there are any problems or concerns while they are cleaning. I trust them in my space completely. I pay them via PayPal, which makes it so simple, and they give me invoices so I can have records. Prices are super reasonable and they will come take a look and give you a free estimate. Highly recommended!

The team Always does an amazing & thorough job cleaning the house. great service each time!read more

Putting in my Vote for the # 1 cleaning team in NC Kristin…read moreand her team, are FABIULOUS!!!! My house never looks as perfect as when they finish, compliments from everyone who enters my home!! they are caring and careful with all of your belongings and wishes i choose ZEN As the BEST !!!! Janet Borriello

After family member passed my family & I wanted detailed cleaning. We were able to locate this…read morebusiness. The Mother did the dusting surface cleaning dusting curtains cleaning kitchen cabinets detail cleaning in the bathrooms. The son does the heavy cleaning like shampooing carpets- cleaning vents ceilings. I was amazed. They are very considerate & friendly. They do their jobs so quietly you hardly know they are in the house. Their prices are in with the modern day economy

So, I will be adding to this review after the job is actually done ;)…read moreHowever, so far Chris is amazing! Very good communicator. Listened to all my concerns and that I am a "texter". We just purchased a second home in NC. We live in AZ and so most of this has been done long distance which makes his good communication all the more vital! We had the entire wood floor sanded down and re-stained etc. Which left sawdust EVERY WHERE! We needed the house thoroughly "Wiped" down so that the painter can now come in and do his job without sealing saw dust permanently on our walls etc.! Chris came to the house and did a walk through. He gave me enough confidence to leave him with a key and allow him and his crew to go into my empty home with BRAND NEW wood flooring. He assured me they would take the utmost care to not scratch or ding anything. I totally believe him :) This is a small business which I totally respect and want to encourage the "American Dream". I hope that anyone reading this will at least give him the opportunity to bid your cleaning project!

Fantastic group! They arrived on time, very professional, went beyond what any other carpet…read morecleaners I have used before would do. And the price was reasonable. They are definitely my go-to cleaners!

From the start, the company had great communication. They were able to accommodate out small job,…read moreeven though it was in an apartment. The technician, Zach, was pleasa and did a good job. We definitely recommend this family run business.

Great service. Quick replies, excellent crew. Could not be happier…read more Team showed up on time, and got straight to work. They let me continue working in my home office and worked around me until the end.

I've been using the Neat Squad for a long time. The ladies of the team are so efficient and…read morethoughtful. One time we were away from town and they found one of our toilets leaking; they took a picture and notified us of the problem. This was not a big deal and they fixed it for us. I switched over to another company - can't remember why - and they charged much more and used my own equipment. It wasn't worth it. I am back with the NS and happy!