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    SHIMMER Pet Care

    5.0 (3 reviews)

    Services - SHIMMER Pet Care

    Dog walking

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    7 years ago

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    7 years ago

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    6 years ago

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    Wag Hotels - O’Hare

    Wag Hotels - O’Hare

    3.6
    (32 reviews)

    My dogs Sasha and Bruce had the best weekend stay at Wag Hotels! We received photos of them…read morethroughout their stay which was so nice and put me and my husband at ease. We checked on our fur babies throughout their stay using their app and it was so nice to see a live video of them. Thank you to the staff for taking such good care of my dogs!

    We have boarded our old dog and current dog at this hotel since they opened as Paradise 4 Paws. We…read morehad no issues at all when it was Paradise 4 Paws, but since it was bought out by Wag Hotels, everything went downhill quickly. My current dog (large german shepherd mix - around 100lbs) came back smelling like urine after a 5 day stay - we had him groomed before his stay so there is no reason why he should have smelled this way after being boarded for 5 days. (side note - before it was bought by Wag Hotels, this place offered all day play for dogs and we were told we would be grandfathered into that on our account but after one stay, that option disappeared - it was just 2 one-hour play sessions and anything beyond that would be an additional charge). What's worse than the dog coming home smelling like urine is that the last two stays (one was for a week and the other was for 5 days), I got a call from the hotel while on vacation telling me that my dog was being aggressive toward other dogs. While my dog is big and a loud barker, he is not aggressive - he is playful but not aggressive at all. This second time, Wag decided to take him out of play group and do "special care play" (not sure of the official name of this option) which is one on one "play" with a human - based on the handful of photos we received, not sure there was any play involved, and this is an additional $55 daily charge on top of the already pricey overnight boarding charge that is $70 on weekdays and even more on weekends and holidays. It's funny and so coincidental that our dog never had any behavior issues at this hotel prior to it being bought out by Wag Hotels and all the additional fees they have invented. And now suddenly our dog needs special care to the tune of an additional $55 per day? Needless to say, we will not be returning and will not recommend this facility for daycare or boarding for any pet.

    Camp Run-a-Pup

    Camp Run-a-Pup

    4.4
    (14 reviews)

    My dog attended Camp-Run-A-Pup on and off for a little over a year, and unfortunately I can't…read morerecommend this business. As a dog owner who works long hours, I want to be confident that my dog is happy, well cared for, and gets enough exercise while I'm away. What has been most disappointing is the lack of transparency about my dog's day. There is no communication at all about how she is doing, whether she ate, how active she was, or any other basic updates that pet owners appreciate. The only visibility into the dogs' day comes from inconsistent Facebook group live videos, and there is no guarantee you even see your own dog. Whenever I have questions about my dog's experience or well-being, I have had to repeatedly follow up with management and the owners to get answers. When I reached out to discuss whether I wanted to continue my membership and increase my dog's attendance for her exercise regimen, I felt like asking for basic information about her experience was treated as an inconvenience rather than a reasonable request. That was frustrating and ultimately made me feel that my concerns as a customer weren't valued. I do want to recognize that the staff and drivers always seemed kind and genuinely caring toward the dogs. My concerns are not with them, but with the overall communication and customer experience. Better transparency and more proactive updates would go a long way toward building trust with pet owners.

    My dog loves it here! The flexibility they have is amazing and someone always answers the phone! I…read moredo wish I was able to get photos of my dogs time during camp somehow ( the only post on insta occasionally ) which is why I deducted a star, but this is an amazing daycare!!! If they started doing daily stories of the dogs at camp that would be awesome !

    SHIMMER Pet Care - pet_sitting - Updated August 2026

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