Vance was quick to respond -- very attentive and great at getting my BMW taken care of. Very easy…read morerepair process.

Absolutely the biggest regret taking my car here. Had baron bmw service not cleaned up the constant…read morenightmare this place has created, I'm sure this review would've been much more unpleasant than it already is. Allstate is my insurance company of which I had to file the claim on my own policy for an uninsured driver. As if that wasn't bad enough, 2 months of 'working' on literally making it function worse than it went in as, after having it back for 8 months now... I'm still dealing with the extreme lack of common sense, integrity and ACCURACY of their work. They left my bmw for months in the rain when it was t-boned(and very obviously exposed interior could be seen from the outside of the car) that when I got it back, not only did it smell like a dirty foot, the headliner and carpet was so saturated which molded so bad.. it corroded the pedal position sensor to the extent that literally on my way home after FINALLY picking it up, it DIED on the on ramp to the highway. Of course after going and talking to them the next day, they don't know me other than being a female and assuming I'm an airhead and proceed to blame the alternator/battery which after I have been a mechanic and know when that's the case, i let them think I believe their load of crap they are trying to get out of being responsible for and let it go until my inspection results. Nearly $7000 of damage was necessary to replace due to the compromised integrity of the interior. New headliner. Carpet. Pedal position sensor(hilariously no battery or alternator was needed) which thankfully clay, the GM of baron, agreed to the bmw service center fix and replace these issues. If I had an enemy, I'd tell them to take their wrecked car to this place. I write this as I'm irritatingly setting my alarm to wake up early to get another loaner as my car is still having significant electrical issues, ironically ONLY on the side they 'touched'. I can't say the collision center fixed it... I wish I left it as it was when it was hit. It didn't die. My headlights worked, and my insurance company wouldn't have to do extra leg work for what they've found to be mislead or falsified 'line items'(parts they said that were replaced or needed to be replaced which did not. Like my two wheels that they replaced(they are the same ones that came with the car off the assembly line-however they charged my insurance for two new ones- yes the 'advisors' are commission based) amongst many other things. Daniel strain also promised to have this issue fixed in December and sincerely apologized while asking I take down my review. Which I was a fool and 1) believed he would make it right and 2) taking it down. He's impossible to get ahold of. When u can talk to him, be prepared to feel like you're more of an inconvenience than the person at the dmv will make u feel, and by far the most questionable ethics when it comes to his professionalism. If you like your car to run and be treated like trash... come here. They'll even make the inside smell like it for free too! $10,000 regret.

Great job on my fender repair. Only delays were due to dealing with the insurance company. My car…read morewas clean inside and out when I picked it up. Everyone I dealt with were courteous and helpful. Definitely recommend for any body work needed.

Best garage I've ever been to. Being newer to Kansas City I didn't know where to go and luckily…read more went here first. The people are down to earth and incredibly kind. They're honest and tell you what needs to be done and what can wait (and what you can do at home on your own). Exactly what I'd hope for in a garage and makes you feel at home. I would recommend them to anyone and don't plan on going anywhere else.

they do good job on work and they're talkative, only thing is the phone call answering it gets hard…read morefor them to answer but i understand they're always busy with other customers

i purchased a car that had a motor replaced by them and " brand new turbos " with paperwork , and…read moreconfirmed it with this company before i purchased the vehicle, and i already had to replace many parts they said were new , but they were as old as the car was . just replaced the turbos they just did a couple months ago, and they left two bolts stripped out on the block , and used random skru's and gasket maker on the whole thing , Robert said he did most of the work . good job robert im fixing your nice work buddy

Stellar service, same-day oil change within minutes of walking in. Would visit again!read more

There is a reason why this place has 5 stars all around because they are excellent at taking care…read moreof car needs here. They are honest people and do not pressure you into getting something you don't need. It's really hard to find an auto shop that makes me feel this comfortable given I have little knowledge about cars. I needed 2 tires replaced and call other places in town to get a quote and it was hard to get straight answer from anyone. I just needed an estimation and nothing has to be set in stone but I felt like no-one could do that. So I asked Jeff at Revline for an estimate and had a few other questions he was able to answer them and that made me feel comfortable about making an appointment and order the tires I needed. I felt like the price he quoted was fair and the approximate time for the service to be complete was definitely reasonable. I highly recommend giving them a call here if you ever need any work done on your car. They will do a great job and won't waste the whole day doing it.

Brought my car in to them at a friend's recommendation. They quoted me a fair price for some major…read morebrake repair I needed. They got my car back to me 2 hours before the time originally quoted. Driving home I noticed that not only is my brake problem fixed, but they fixed 2 minor unrelated problems I had with my car while they were at it! Neither of the extra fixes showed on my bill. Could not be happier with their service! Downloaded Yelp just so they could get the recognition they deserve.

Flack's has been honest and fair with me. I have been going there for a few years and never have…read morehad a complaint. They estimate the time repairs will take and live up to it unless they run into other problems and then they call me. Very Satisfied.

I've been there several times for exhaust work and they are reasonably priced and do good work.read more

Nice small local auto shop. Came in because the engine light was on. Took a while to get someone's…read moreattention when arrived.Owner used a scanner and said the sensor may need replacing. Didn't have the parts for it but suggested to buy it at Riley's and come back before 4 and he'll fix it. Wasn't able to come back but he was very helpful and educational.

I had hit a piece of debris in the road and damaged the front bumper on my new car. I knew of Dan…read moreat Quacks but had never had any work done there. I wanted the car to look like it had never been damaged/repaired and that is exactly what I got. It looks like it did before the damage. They were easy to make the appointment with and did an excellent job. Highly recommend if you need paint work done.

I've taken two cars here now for collision repair. They are awesome. Professional, reasonable…read morepricing, and excellent quality of work. Recommend highly.

Had my oil changed and they were very thorough and quick…read more All is great! As a woman, it is very unusual that mechanics will speak with you and not take advantage of you. I'm happy to say, that as a woman they have always treated me with respect and let me know what has to be done and how much it would cost. They are very honest and considerate!

We've been coming here consistently for the past several years after the previous shop we'd been at…read morechanged owners. They've been exactly what you want from a local auto shop. Good, open communication, willing to talk through the issues with your vehicle, and priced fairly, especially compared to a dealer. Michael at the front desk has consistently been great as well. If you're looking for a reliable, locally owned auto shop then give Smith a shot.