Always a great experience. They do EXCELLENT work. 100% trust every estimate and work that 's…read moredone.

DO NOT TAKE YOUR VEHICLE HERE UNDER NEW OWNER AND MANAGEMENT. Took my vehicle here on March 22nd to…read morechange my front brake pads. A job that normally take an hr and a half took 3 and a half hours. After picking up my car I noticed there was a dent in my car 2 days later. Went back spoke to owner and he sent me to get an estimate to get it fix. Sent him estimate via email and he stated that he is not going to fix it because he feels like he is been scammed. I've been going here for 10 plus yrs when his dad owned the place and Jim and Floyd were the mechanics there. I spent 400 to change my brake pads that morning, but he had the audacity to say he feels like I'm scamming him when he was the one who told me where to get the estimate.

I needed a nail removed from my tire and have it patched. The call was made late in the afternoon…read more The got the job done quick. Well done. Thanks for working me in.

Went here for a routine inspection. they said it would take 30 minutes or so. after a 90 minute…read morewait, they said "welllll there's a couple things we need to get taken care of before you can get passed" and slid me over an $1800 quote. the actual reason for failing the inspection is completely vague "excessive play" with no accompanying measurements. it appears strongly to me as a grift as I took it to a second mechanic who promptly passed the inspection the very next day. I got an inspection done, titling and tags installed on the car in less time than waiting for what clearly appears to be a grift here. I wouldn't even take my cars here now for air in the tires.

I was traveling from Kentucky to Utah when I had a minor breakdown overnight. I called them first…read morething and they got me in that morning. They spent three hours working on the F150 and got it so I could continue on my way. Would recommend these guys 1000%. (plus the price was reasonable!)

had them put on a new steering wheel on the truck because it was old…read more they did a great job went back for an alignment did a great job I trust this place more than a dealer now!! previously had transmission put in and other work on our old truck runs new now

I recently had the pleasure of having my car analyzed and fixed by Automobile Concierge KC. My car…read morehad a lot of warning lights coming on, and Tameer was amazing. After he identified the issue, he clearly explained what he found and then meticulously found the wire that was causing the lights to be on. In addition to fixing the electrics, I was so happy that they were able to get a dent in the bumper fixed through a body shop they work with. If you need it done just ask...Tamer and Samantha will fix you up! It's a lively one stop shop; they have onsite detailing and the best used cars around. It was a great experience, from booking to status reports all sent by text, and the welcoming cute office / waiting area with lots of treats! I am happy to find a garage and mechanic so trustworthy and knowledgeable. Automobile Concierge KC checks all the boxes: Shop Small Business, Shop Local, Palestinian owned It's all about community. Next time you need anything auto related, check out Automobile Concierge KC, you will be happy you did.

I've been to countless dealerships and main shops where pricing doesn't seem accurate. You can…read moretrust they are giving fair prices and will make sure they have time for you. I got a new Coolant Bypass Valve and brake pads all done and picked up within a couple hours. I will never take my car anywhere but here. Thank you all for your help!!

Steve is great. The job is always done right, and it usually comes with a story! He also uses…read moreproducts that are made to last, at a price that's hard to beat.

I love this place. Steve is very honest and does a great job! I would not trust my car to anyone…read moreelse.

First off I known them since they've been in the back of the library and let me tell you the owner…read moreis phenomenal. I love him and his wife. They are really too beautiful kind people. I've been a client for a minute now and it's 2025. I always love to go there because everywhere else that I've went to in the past when I've had my newest car, I couldn't trust them because they lied but then when I went to Josh, he definitely knew exactly what to do and he fixed the problem, and ever since then moving forward with my latest car I've had no problem. He knows what he's doing and he's very trustworthy. Unlike some others that don't give you the full truth just take your money loyalty is top-tier and they are definitely unmatched to say the lease. I value them.. I definitely would recommend this to anybody. Take my word for it. He does a very phenomenal job. . ‍ that company is definitely unmatched!

One of our company vehicles was broken into, we called around to numerous shops, some quoted a…read moresmall fortune, others didn't return call backs. I called and spoke with the owner's wife, explained the gravity of the situation. She was more than helpful in making arrangements to get us in as quickly as possible. From estimate to invoice, the employees were super friendly, helpful, straight forward and acted quickly to secure our vehicle. Thank you Emerald Auto & Staff.

This is a family business. The prices are great and the customer service is top notch. I highly…read morerecommend this shop!!

The MOST genuine and honest body shop owners you will find. People like this are RARE. Honest,…read moreReliable, Trustworthy and So Kind. I took my car here thinking I had major damage and it turns out a few electrical problems was the extent of the damage. They took care of me and like I said so honest. Do not hesitate to go here for ANY and all car problems they will tell you what is wrong and the price will shock you HONEST tehy will not try to rip you off!!!! They traet you like family, I am so relieved to have found them. Thank you Thank you Thank you

I've been bringing my vehicle here for service for the past year. These are great guys, and they do…read moregreat work!

From the owner: KC Fleet Care provides suspension services, diagnostic services, DPF services, preventative…read moremaintenance, and commercial truck repairs to Raytown, MO, and the surrounding area.

I have taken my cars here many times and never had an issue. However, I did not have a good…read moreexperience my last visit. I needed to get my car inspected so I could renew my tags, and I also had a few other concerns. This was in mid-April. They gave me a whole list of things that needed to be done in order to pass the inspection. They said everything was urgent and could not get it fixed a little at a time cool. I approved the work. One of the things they said I needed was new front brake pads, rotors, and calipers, even though they noted it looked like a had new brake pads, which was true. Okay, whatever. That alone was almost $900. A few weeks later, the first week of May, I'm out with my daughter, and I can not stop my car, brakes all the way down to the ground! Thankfully, I was not going fast, and there were no cars around. I ended up in someone's yard in a small ditch, and thankfully, the homeowners were nice. They were in their yard already. I called the tow truck company to get towed. I told the driver how I had just got new brakes. The driver told me that Laurel Heights probably did not bleed the brakes properly, and air got into the brake line, and from the amount of brake dust on my rims, the brake pads were probably cheap. I called Laurel Heights, and they wanted me to bring the car to them, but my neighbor got them to come get the car from my house while I was at work. I saw on my camera that they drove the car, which I do not understand how. There was some conversation between my neighbor and Laurel Heights. In the end, Laurel Heights said I just needed a hose replaced. They replaced it and brought my car back. I get off work, get my key from my neighbor, and drive the car. They breaks are still going all the way to the floor. It is taking a really long time for the car to stop. Im thinking, let me drive it around the block to maybe get the fluids flowing. I drove straight through the stop sign because the car was still not braking properly. I ended up calling another shop. Had the car towed. $150. Guess what? The other car shop had to flush out the brake line and re-bleed the brakes....which was almost another $400 for them to look at and properly fix the brakes. My car has not been right since I took it to Laurel Heights. It drove better before they did all that work. That could have been a very bad/ tragic situation for me and my daughter!!!!! I will never take my car here again. I paid them, and we could have lost our lives or hurt someone else from the faulty brake job.

I took my car in for repairs on suspension parts, and they did a good job…read more But when I called them back to inquire about doing work to complete the entire process for replacing the Sub-Frame Bushings, the individual I spoke with, said they have a guy call me back, he gave the name, but I can't remember it. No one ever called back. One of the Cardinal sins in business, is to be late in returning calls to customers, or to never even take the time to return calls, and or messages. I figured they don't want the business, or need it enough to show enough courtesy to at least call back, so I decided to just find another garage for the repairs. It's a shame, because I always try to do business in my neighborhood and as close to the surrounding community as possible.