Recently there was an unexpected incident. I had booked 2 appointments two days in advance on the…read moreMassage Envy website. It was the only day I had off that week... and I was really looking forward to a day of relaxation and de-stressing. One was for a 1 hour massage session and one for a 1 hour total body stretch session. I've never tried the total body stretches before and had wanted to try it out to supplement the massage. My main focus that day was the massage.
The day before the appointment, ME called and texted me to tell me that the therapist for the total body stretch session had an emergency come up. So the session I booked would need to be rescheduled/ it was canceled. I understand that emergencies happen, so I was chill about it and thanked them for informing me. My massage session was still confirmed, so I was okay.
On the day of the massage, I leave the house for my 9am appointment. I'm already en-route when I see a text message from ME at 8:17am. My anxiety skyrocketed. The message notified me that the therapist for the massage had a last-minute medical emergency... I was super disappointed and stressed out, completely the opposite of my plans for that day. I conveyed this through my messages. And discussed what we could do and if there were other massage options. Being on the freeway, it wasn't really viable for me to turn around and go home. I decided to continue until I got to ME to speak with someone in person about what happened. Looking back now, I realize that at the time, I was selfish in worrying only about my own feelings. I hope both therapists are okay. This was the first time I've had my appointments canceled so suddenly in all the years I've been with ME.
When I got to the ME around 8:50am, I spoke with Kainoa, the manager. I expressed my frustrations regarding what had happened with the cancellations and felt like I wasted my only day off planning everything. She listened to what I said and was very understanding. Then she offered me solutions. She let me try out complimentary sessions of the Red Light Therapy and Vibroacoustic Massage Treatment. Both of which I've never tried before and were such interesting and positive experiences!
The Red Light Therapy uses different wavelengths of red light to go through different layers in the body. It's FDA cleared to temporarily reduce pain in the body and increase blood circulation. Allowing for faster tissue repair, faster recovery, lower blood pressure, and better heart health. It also increases neurotransmitters for a better mood. The machine they have is huge and covers the whole body. There is also a separate panel for the face that can be adjusted. Each side is about 20 minutes, and the machine has a timer that auto turns off when it's time to flip around to the other side. It's like basking in the warm sunshine. Feels like a nice toasty blanket wrapped all around you. I would definitely try this again!
The Vibroacoustic Massage Treatment uses low-frequency sound waves around 30 to 120 Hz that are bounced off a chair into the body's cells. Allowing for deeper relaxation of the mind and body. There are headphones that coordinate with the music and sounds. The lights in the room also move and change. And an eye mask that can be put on to massage the temples. This helps with muscle tightness, spasms, fibromyalgia, blood pressure, stress, depression, anxiety, circulation, headaches, migraines, insomnia, asthma, COPD, hypertension, Parkinson's, and it also helps releases pain-relieving endorphins. It's a very relaxing experience, to the point that I almost fell asleep XD
Kainoa coordinated to make it possible for me to get the massage I had planned for. I was super duper elated :D Kaui the regional massage therapy trainer did my massage. She is so skilled in massage therapy and the flow of the massage was perfect! She does lomi lomi massage and it was my first time having this type of massage. Very deep tissue. It was the best massage experience I've ever had with ME!!! I was so happy and relieved that everything worked out in the end. Thank you so much to the wonderful Kainoa, Kaui and the other helpful staff at ME Kaneohe! :D