Walking in as rap music is blasting and employees are coloring in Sports Illustrated magazine's at…read morethe same table and time we are using it to pick out 28 gallons of paint is way more Walmart than Benjamin Moore. 1 star for service, not even acknowledgement when we walked in. Will pick a different BM store moving forward

In regards to previous reviewer with concealed carry objections, I feel safer and prefer to use a…read morestore with this policy. Good for JC Licht. Please continue to uphold and enforce this policy. They have great product Benjamin Moore. Great selection. Definately worth searching this out!

I've had so many good experiences with this store. Dave and his team are the best. I recently…read moremade a poor color choice and they went out of their way to make it right. And they had nothing to do with my dislike of the color. I highly recommend this store for advice & quality paint.

Very helpful and chatty. Maybe less so when they're really busy but nice all the same…read more Remember you and what you bought before... will tally that up as great customer service... and not creepy. ;-) Prices are really good on some of the items... like spray paint. Got good deals on some to touch up some metal furniture... balcony stuff not 50 Shades type stuff... TYVM. Pints are cheap if you want some Ben Moore sample cans at $6 a pop.

We are a painting company and we love Mount Prospect Paint! They are always so helpful and nice to…read morework with. I highly recommend them.

I dropped in here for the first time for some Benjamin Moore paint for a repair project.  It's a…read morenice, clean, airy, and quaint corner storefront location with refreshing good ol' fashioned free street parking right out front on Northwest Highway.  They also have a rear parking lot.  Decent quality paint is expensive, and Bill, the friendly owner/manager was very helpful in explaining to me what I was getting for paint costs that range all the way from $33 to $77/gallon.  I don't need my own paint very often anymore but if and when I do, I won't hesitate to return here.

We have worked with Maddy a few times and she is so knowledgeable! She helped us pick paint colors…read morefor two small home projects. We will definitely be back.

Went in there today to buy some tape there were people behind the counter never acknowledged my…read morepresence had to wait at least 5 to 10 minutes to get checked out didn't apologize weren't very nice and the last thing he said was that's all he wanted to buy to say the place has gone downhill they need structure and customer service if I didn't need the tape today, I would've went to Home Depot or Menards saved a lot of money and at least got a smile when I got checked out

We spent nearly $20,000 with this company in 2022 on window treatments for our new townhome,…read moreincluding motorized Hunter Douglas blinds. One of those blinds failed in the very first summer we owned it. Since then, the company has been out to "repair" the same blind at least ten times. At one point, they shipped it back to Hunter Douglas, leaving us without a window treatment for two of the three months we actually live in the townhome each year. Despite the repeated failures, they have refused to replace the defective blind. Instead, they continue to send technicians out for the same problem, and after year 1 they charge us a service fee every single time. We have pleaded with them to stand behind their product and provide a replacement, but they clearly care more about billing for service calls than actually solving the issue. Their service approach can only be described as "we don't care about our customers." If you are considering using this company, my advice is simple: stay away.

I can't say enough wonderful things about JC Licht! They were amazing to work with on picking out…read morethe right shades for our home. They were helpful and had great options for every room! Installation was easy to schedule, quick and convenient. They removed the old shades and cleaned up afterwards. It's been over a year since the blinds were installed. The motor on one of the shades stopped working. I called and they were able to get a new shade ordered and installed within a few weeks. I will always recommend them and will be a customer for life!

I'm DIY with minimal knowledge. The employee was so friendly and helpful…read more I am going to come back to get screens replaced. Quick service,knowledgable and prices are good.

I've purchased pain, wallpaper and blinds from this long- time business. Great service.read more

I love shopping at the JC Licht- in Evanston more than any other place to buy paint and get…read moredecorating advice. The manager, Mr. Fernandez, has created wonderful culture in the store is warm and welcoming for all customers from novice to professional painters and decorators. If you need paint matched they can do that too.

Stopped to look for paint yesterday (Sept 11, 2025) and got professional advice and some great tips…read moreFrom Richard and Antonio. The store is well stocked. Will be using this store for all my painting needs! Melissa West

I was referred to Sherwin-Williams by a contractor and wasn't disappointed. I called first to…read moreverify hours and to have a few questions answered. Odell picked up the phone after a couple rings introduced himself, thanked me for calling and asked what project he could assist with. After the Q&A I went in to purchase supplies for our remodel and Odell greeted me as soon as I walked in. Odell made my experience a smooth one with no up selling only recommending the supplies I needed with each having an explanation of why he recommended each item. Thank you Odell and Sherwin Williams for the outstanding customer service and quality products.

I called in my order earlier this week and Sierra was very nice and helpful…read more My painter actually had some stuff on his list that I couldn't find on the website so I called it in. She called when it was ready. When I went to pick it up another coworker that has started his shift helped me. There was some confusion on if my credit card was run but it got sorted out. Then today my painter needed another two gallons and I called it in and they had it ready. Great customer service and they are very polite and friendly.

Useless No one could help us pick out stain…read moreNo books with color families We went elsewhere

Service was sub par. Staff was arrogant and contradictive. I was sold product not prepared…read morecorrectly and not compensated for my very long standing customer loyalty of many years as an account holder. This was just one of many experiences at Sherwin William. I have been in the industrial and residential painting business for over 30 years. I will never be back! Zero Stars is my rating on them. Hello Bear Paint, Lowes, Menards and Ace is actually very good with there paint. I now enjoy a Pro Account at Home Depot and I LOVE IT! I should have come hear years ago. Your only power is your money. If your not serviced, LEAVE! And don't look back.

Love me some small-town stores. I know Ace is a "chain", but you usually find them in smaller towns…read moreand they function like more of a family than the big-box stores like Home Depot or Lowes, etc.. While they may not carry quite as much, i love that you get personalized, friendly help here from what seem like knowledgeable people. I've come here a couple times and didnt need anything too crazy. Employees seemed helpful. I had a question about re-screening a screen window. I didnt even realize this was a thing until my Mom told me, so asked a couple questions. They're doing good with Covid and trying to be conscientous with spacing and what-not. If you need something fairly basic, I say definitely give Ace a try. Give them some local support.

Orderd a snowblower online. Went to pick it up to find out they didn't have what showed in…read moreinventory. Strike one. There were two sales associates that were standing there when I walked in to pick up my preorder. The lady must have been the Manager and she had the same machine but an earlier model which she cut me a deal on. I asked about needing oil for the blower and she claimed this brand didn't come with oil and so I asked them to add what was needed to my order. She asked the older gentleman to confirm what oil and he assured me it was two-stroke so we added that to my order. Got home and the day I needed to run the unit I read the manual and checked to see if the machine e had oil. It DID have oil and if needed it would have been 5W-30. Had I listened to the associates I would have put too much oil and wrong kind. I don't recommend this ACE