Wonderful group of people, we could not be more impressed with the impeccable level of customer…read moreservice we've received doing business with them. We'll definitely be coming back, thank you Spectrum Paint! -Show Me Log Homes-

I repaired an interior wall and hoped to find a good paint match for an eighteen-year-old home…read more Spectrum's paint match is perfect.

Great personal expertise and professional products. Very good at matching paint and finding odd…read moreitems.

When I first visited this store things seemed fine but after my experience with the equipment…read morerental side of the business I will never spend a dime here again.  I've rented heavy equipment from other businesses in the past but this was by far the worst. After my experience with this company I spoke to others in the community and they advised they had the same if not worst experience.  I had a friend that was helping me during my equipment rental and he stated before i finished my rental that he would rent the same equipment from them once I was finished but after seeing how they did business he went with another company.  First I will start off by stating i only rented from here because i wanted to help out local business but my mind has completely changed after this experience.  When I came in to check prices for equipment I was given a rundown by the equipment employee.  When I called to confirm my equipment rental I was told when to come in to get the equipment and I informed the employee I would be renting another heavy duty equipment after I returned the 1st.  I arrived to pick up the equipment and paid for it. I was only informed later by my buddy after loading the equipment that they took out a damage deposit which is understandable.  After getting to work with equipment it was apparent that the equipment was not 100%. It made a sqealing noise and was hard to turn.  Later I needed to rent the jackhammer attachment and it was brought out. I guess it was charged to my card because I don't remember giving my card information on the phone but later saw I paid for it.  While using the attachment the metal bent slightly  and broke the bolt holding the metal on the machine, it seems like a manufacture error or the equipment isn't meant for the attachment im not sure. The damage was only cosmetic and it appeared that all was needed was a bolt and the metal to be bent back. When I contacted the equipment employee to pick up the hammer the damage was so minimal that he didn't even notice it.  I gave him the bolt and metal and told him what happened.  He advised that it happens and it was nothing.  I continued using the machine until the track came off, remember the sound I was hearing when I first started, it was the bearing and it broke in half. I called the equipment employee and let him know what happened and he advised that it was already making that noise before and it wasn't a big deal and the mechanic was called to fix it. He eventually picked up the machine and took it back to the store.  Later when I called to get my deposit back, I spoke with the equipment employee but he was acting strange and told me to give him a call tomorrow.  He wasn't acting/talking like the same nice guy I had previously talked to and did business with. He was not really talking much and trying not to reply to questions about my deposit. He informed me that I would not be getting my deposit and that he has my card on file for future payment and would use it without permission.  Later that same week I was handed over to the owner and the owner spoke a different tune.  He told me that I wasn't getting my deposit and that I possibly owed them. I advised him that I payed the damage deposit and wouldn't that cover any damages even though I told him I didn't damage anything but the metal and that whatever damage he saw was probably from the previous rentals.  He told me that I wasn't getting my deposit and wasn't polite at all about it. He talked about the paint being scratched and a few dings. I told him I didn't remember anything like that but isn't that the reason why you have insurance because people renting aren't pros normally but diyers. Anyways to make this long story shorter,  I didn't receive any deposit and he kept telling me to come in to talk and see the pictures even though I informed him I was busy working and out of town but that he could send the proof through email.  I understood that he wasn't going to email me and seemed to be threatening. He wasn't very helpful, but more argumentative than anything. He basically told me that the insurance was for them and not for the customer. The owner stated I owed them a couple thousand even though the equipment employee picked the equipment up and said everything looked fine and I should get my deposit back, only to find out all of this later. The owner seems to be super arrogant and rude and have no customer service or just not care in my opinion.  I will never buy anything from this company even though I have to drive an extra 30mins to a big company.  I've had huge company treat me better than this small mom and pop store. I know this is long but I wanted you to know my experience and let you decide if you want to do business with this company.  Thanks for reading all of this and I hope it helps you make your decision.

Good company, good products, great and knowledgeable staff, great service. Not too busy or slow to…read moreget waited on.

I have never experienced anything like I just did. I bought 15 gallons of greyish in Springfield…read more Needed another 5 gallons and found hollister was closer then Springfield. Even though it was same paint code and Sherman williams paint and color it came out purple. I called the manager he told me if u buy paint at a different shermin williams u have to go back there for touch up paint. I told him I wish the sales rep told me when I picked it up. The manager then proceeded to call me a liar and said it was my fault not tell the sales rep I originally bought from Springfield. LIAR is beyond disrespectful. Rude and the gentleman on the phone clearly has no respect for women. Fast forward went in today to my refund and didn't have receipt because I bought from credit card and never thought I would have to return. Calen help my husband and I and was extremely rude when I told him I didn't have receipt. He told me he couldn't return. So I asked him if he could look it by my name and credit which he said I guess I'll try. I ended up get my refund. But Calen could have saved this review even after being called a LIAR if he just had 1 once of customer service skills. But seeing how his manager treated me on the phone he's not held to do so. So this location has a hate for women. The only reason Calen budge is because my husband caused him and finally started trying. Shame on you guys for having to make customers loose their tempers because there being treated so horribly. Get a job you enjoy so maybe people that really enjoy selling paint can have your jobs. I know numerous painting contractors that have told me they'd rather drive all the way to Springfield missouri. Then deal with this location.

I am a frequent customer to Ace hardware. I went to exchange a door knob my son had picked up a…read morecouple of days before. The package wasn't open and had Ace hardware name/logo on it The door knob he got wasn't keyed I needed a keyed knob. I was told no receipt no exchange I should have gone up the road to Home Depot where I would have been able to exchange the knob. I didn't get a happy feeling dealing with the lady I will drive 5 more min to buy from the Home Depot or Lowe's from now on just to avoid problems and save money at the same time.

RUDE lady on the phone answered "Hello" then hung up ...dialed back and she was VERY RUDE. Customer…read moreService needs to get IN CHECK...I'll never shop there again.

They have always been helpful and taken good care of me. I buy quite a bit from them for the place…read moreI work and if they don't get it right the first time, they make it right.

Service was very quick & professional...and the saleslady even helped me carry my order to the car.read more

It isn't often that I walk into a retail store and find an employee that wants what is right for me…read more(the customer) as much they would for themselves. I am impressed by the customer service in this store. Frank has gone above and beyond to accommodate me during this Covid-19 crazy time. If you want someone that goes the extra mile for you. Buy paint from Sherwin-Williams Nixa location. Thank you for the great experience! Chris

I went in with a piece of wood from an interior door and they 2 young men that helped me really did…read morea great job At basically designing the right color stain for me. I was in shock at how well they matched my color ! I won't go anywhere else for my painting needs!

Excellent service! We needed to send a floral arrangement from out of town to a West Plains funeral…read morehome and we selected Waggoner after reading reviews. They went above and beyond our expectations! They delivered a gorgeous arrangement and sent us a photo. They made the over the phone ordering process really easy and I would definitely use them again.

Today was the first time that my husband and I have shopped here and we were so very pleased! The…read moreselection was awesome and the price's were great! We were so excited to have found the perfect hanging baskets for our mom's for Mother's day and also found a few for myself! The service was great and everyone was so friendly! We were anxious to tell everyone what we had found there and encourage them to go there too! BUT, as we were leaving we apparently went out of the parking lot the wrong way (we were doing the same as the two cars before us) and a van with Waggoner's Nursery stickers on the side was waiting to turn in to the parking lot and the gentleman driving the van was very upset with my husband for apparently coming out of the parking lot the wrong way and proceeded to shake his head, throw his hands up in the air, point at us and who knows where else and shout things that we thankfully could not hear! Had we not been in a hurry my husband would have taken back all that we had just purchased! Sadly, the wonderful experience we had just had a few minutes earlier had turned into one that we will never be back for again! I'm sorry that this gentleman was unhappy about the way we were coming out of the parking lot of his business but as I said before this was our first visit and we had no clue that there was a certain way you were suppose to use! Honestly I was surprised that someone would act like that while driving a vehicle that is used to advertise their business! We give 4 stars for your beautiful flowers and 0 for your delivery driver! :(