I came here today to get paint for my living room after the Walmart employee referred me to come…read morehere since they were out of base paint. I was greeted immediately, and helped really quickly. The employee who helped me was really friendly, kind and helpful. I was in and out within 10 minutes with my paint for my living room, and was able to take a paint color sample book with me to figure out what other colors we want in the home we recently purchased. I'm unfamiliar with the area as I'm not from here, so I was unaware there was even a paint store in west plains. Needless to say thanks to the employee's friendliness and amazing customer service I'll be back for all of my paint needs!

There is plenty of staff to help you and their paint quality is great! I previously had bought some…read morepaint at Walmart for a small project and it was very watery and required several coats. The Sherwin Williams paint I bought to paint our home exterior was much thicker and had great coverage in one coat. They offer several qualities of paint. Also, they carry an insect repellant additive that can go into the paint which is useful to deter wood-eating insects. And, you can buy a jar as a paint sample to test the color before purchasing the larger amounts. The samples were perfect to make a decision of what color looked best for a huge, exterior paint project!

Had purchased paint from this company previously and was very happy with the product. Returned to…read moreget paint for a different vehicle and ended up with a shade much darker than I needed. Sent pics and was told they agreed and would remix and replace. A couple days later they reversed themselves and said the problem is not the paint by my application and expectations. Watched recommended videos for using an aerosol touch-up but learned nothing I hadn't already done. Bought both aerosol and the touch-up kit and was told even the touch-up will not be a perfect match. Very disappointed by the experience and product.

Wonderful group of people, we could not be more impressed with the impeccable level of customer…read moreservice we've received doing business with them. We'll definitely be coming back, thank you Spectrum Paint! -Show Me Log Homes-

I repaired an interior wall and hoped to find a good paint match for an eighteen-year-old home…read more Spectrum's paint match is perfect.

Had another great experience with this store. They're always very helpful and willing to answer all…read moreof my questions. Brian and Matt went above and beyond my expectations with their assistance and knowledge.

helpful crew every time I visit. they have good ideal and helpful hints to get your paint job doneread more

Great personal expertise and professional products. Very good at matching paint and finding odd…read moreitems.

When I first visited this store things seemed fine but after my experience with the equipment…read morerental side of the business I will never spend a dime here again.  I've rented heavy equipment from other businesses in the past but this was by far the worst. After my experience with this company I spoke to others in the community and they advised they had the same if not worst experience.  I had a friend that was helping me during my equipment rental and he stated before i finished my rental that he would rent the same equipment from them once I was finished but after seeing how they did business he went with another company.  First I will start off by stating i only rented from here because i wanted to help out local business but my mind has completely changed after this experience.  When I came in to check prices for equipment I was given a rundown by the equipment employee.  When I called to confirm my equipment rental I was told when to come in to get the equipment and I informed the employee I would be renting another heavy duty equipment after I returned the 1st.  I arrived to pick up the equipment and paid for it. I was only informed later by my buddy after loading the equipment that they took out a damage deposit which is understandable.  After getting to work with equipment it was apparent that the equipment was not 100%. It made a sqealing noise and was hard to turn.  Later I needed to rent the jackhammer attachment and it was brought out. I guess it was charged to my card because I don't remember giving my card information on the phone but later saw I paid for it.  While using the attachment the metal bent slightly  and broke the bolt holding the metal on the machine, it seems like a manufacture error or the equipment isn't meant for the attachment im not sure. The damage was only cosmetic and it appeared that all was needed was a bolt and the metal to be bent back. When I contacted the equipment employee to pick up the hammer the damage was so minimal that he didn't even notice it.  I gave him the bolt and metal and told him what happened.  He advised that it happens and it was nothing.  I continued using the machine until the track came off, remember the sound I was hearing when I first started, it was the bearing and it broke in half. I called the equipment employee and let him know what happened and he advised that it was already making that noise before and it wasn't a big deal and the mechanic was called to fix it. He eventually picked up the machine and took it back to the store.  Later when I called to get my deposit back, I spoke with the equipment employee but he was acting strange and told me to give him a call tomorrow.  He wasn't acting/talking like the same nice guy I had previously talked to and did business with. He was not really talking much and trying not to reply to questions about my deposit. He informed me that I would not be getting my deposit and that he has my card on file for future payment and would use it without permission.  Later that same week I was handed over to the owner and the owner spoke a different tune.  He told me that I wasn't getting my deposit and that I possibly owed them. I advised him that I payed the damage deposit and wouldn't that cover any damages even though I told him I didn't damage anything but the metal and that whatever damage he saw was probably from the previous rentals.  He told me that I wasn't getting my deposit and wasn't polite at all about it. He talked about the paint being scratched and a few dings. I told him I didn't remember anything like that but isn't that the reason why you have insurance because people renting aren't pros normally but diyers. Anyways to make this long story shorter,  I didn't receive any deposit and he kept telling me to come in to talk and see the pictures even though I informed him I was busy working and out of town but that he could send the proof through email.  I understood that he wasn't going to email me and seemed to be threatening. He wasn't very helpful, but more argumentative than anything. He basically told me that the insurance was for them and not for the customer. The owner stated I owed them a couple thousand even though the equipment employee picked the equipment up and said everything looked fine and I should get my deposit back, only to find out all of this later. The owner seems to be super arrogant and rude and have no customer service or just not care in my opinion.  I will never buy anything from this company even though I have to drive an extra 30mins to a big company.  I've had huge company treat me better than this small mom and pop store. I know this is long but I wanted you to know my experience and let you decide if you want to do business with this company.  Thanks for reading all of this and I hope it helps you make your decision.

Good company, good products, great and knowledgeable staff, great service. Not too busy or slow to…read moreget waited on.

I have never experienced anything like I just did. I bought 15 gallons of greyish in Springfield…read more Needed another 5 gallons and found hollister was closer then Springfield. Even though it was same paint code and Sherman williams paint and color it came out purple. I called the manager he told me if u buy paint at a different shermin williams u have to go back there for touch up paint. I told him I wish the sales rep told me when I picked it up. The manager then proceeded to call me a liar and said it was my fault not tell the sales rep I originally bought from Springfield. LIAR is beyond disrespectful. Rude and the gentleman on the phone clearly has no respect for women. Fast forward went in today to my refund and didn't have receipt because I bought from credit card and never thought I would have to return. Calen help my husband and I and was extremely rude when I told him I didn't have receipt. He told me he couldn't return. So I asked him if he could look it by my name and credit which he said I guess I'll try. I ended up get my refund. But Calen could have saved this review even after being called a LIAR if he just had 1 once of customer service skills. But seeing how his manager treated me on the phone he's not held to do so. So this location has a hate for women. The only reason Calen budge is because my husband caused him and finally started trying. Shame on you guys for having to make customers loose their tempers because there being treated so horribly. Get a job you enjoy so maybe people that really enjoy selling paint can have your jobs. I know numerous painting contractors that have told me they'd rather drive all the way to Springfield missouri. Then deal with this location.

My favorite store and staff in Heber. The ladies at the front always greet me when I come in and…read morethe guys on the floor never disappoint with helping me find whatever I need. Im thankful they keep such a good stock of everything so I don't have to drive out of town for anything.

Cashier was unprofessional and rude the sale items weren't programed properly in the register and…read morewere about 6x the amount as advertised. Check receipt before you purchase and the amounts correctly. Jennifer

One star is too high of a rating... I am deeply disappointed and troubled by the decision to…read moreterminate a long-term employee due to a cancer diagnosis. This individual has dedicated many years of service to the company, and to be dismissed under such circumstances is both unjust and disheartening. It reflects a lack of compassion and a failure to support employees during their most challenging times. If I could, I would rate you, zero stars, as it represents a significant moral failing and a disregard for the well-being of a valued team member. Phil Honey is the cause for all of this.

This company tells you one thing then charges you double. When you bring it to them, they don't…read morecare. I guess they are in the business of ripping people off. Meeks Lumber is the better deal with better customer service. Stay far away from this place.