Just an overall bad experience. The employees here are extremely rude. In addition, the store is…read morevery disorganized - and no prices anywhere. Assuming it's just badly managed...

Manager is very kind and helpful and was very willing to help our business do what we needed to…read moreassist the upgrade of our entire salon paint transformation. Above and beyond customer service.

They are VERY pricey, but the paint is quite good. I once had them match a stain for me. They did a…read moreperfect job.

I'm always in the store, I love the staff. They are like my family away from home. Everyone in the…read moreBixby store helps me and is full of knowledge. Ricky is a rascal and like my best friend. Doug is well... Doug is Doug he's great! Sean is friendly, Russell loves matching colors for me. Big Rick is very knowledgeable! I can ask that guy anything and he will have an answer for me. That Chris guy is fun and fast! They have a great delivery service I like to utilize from time to time at no cost to me. I range my questions from sports to paint and someone there will have an answer, I recommend this store to anyone! It's a fun environment when you walk through the door plus they always greet me when I come in! Keep up the great work guys!

Eric and his side kick did a great job cleaning and deodorizing our carpets and tile. Being new to…read morethe area, I wanted to support a local business. They were on time, and Eric was upfront with how the carpet cleaning process worked. Three bedrooms, dining room, and a huge living room were carpeted; the kitchen, utility room, entry way, and guest bath were tiled. They worked hard and did a great job! I felt comfortable with them in the house, they did a great job! The house smells SO MUCH BETTER (former smoker in home). Will hire them again when we need another round of cleaning! Keep up the great work, Eric!

Eric came and did an amazing job on our carpets!!!! They look brand new, and were installed 7…read moreyears ago. I had sent him a picture of the living room with a concern and he came back in two days, redid the living room and it looks incredible. I highly recommend this company, he removed every single stain, has the newest equipment on the market, was on time, very honest, reliable, sincere and went the extra mile!!!! We will use this company again and took a "risk" by using an unknown company, as we like to support small businesses. Give this company a go....they do NOT disappoint!!!! My daughter could not believe the difference when she came by tonight and said, "Give me their number mom!!" Again, thank you Eric!!! My house will be beautiful for the holidays!!!

Went into Prosource needing design help for a hall bath remodel. We received excellent help from…read moreTaylor for the color of tile and the border. Give these folks a call for any renovation projects you have. Professional and friendly all the way through.

Everthing high quality reasonable pricing Excellent…read morecustomer care - you will find what looking for you may have to order but the team will keep you posted

This store has pretty much all I would need for a project. Nothing looked super expensive but if…read moreyour in need of anything shop this would be a place to check out

Awesome to have this store in Sand Springs. Ran into a real sphincter today, however, in that…read morescore, resulting in the score of 2. This gentleman was standing at a register talking to a customer and I stepped behind him with items to purchase. This employee concluded his conversation, completely ignored me (6'2, 350, big ole beard) and walked away and started talking to another customer....totally ignored my existence, or that I was in line...waiting on him. He concluded that conversation, and I am still waiting, another associate come out, looks at me, looks away, as the original associate totally ghosts me. Soooooooo I shake my head and start walking to another line.....now, associate #2 decides to move...too little too late. The prices are good, and for the most part, my experiences here have been positive...but it just takes that one associate blowing off a customer, and that customer's day is ruined, and customers talk. Kudos to the cashier that rang me up. She was super positive, polite, and friendly.

I had an OUTSTANDING experience with Countertop Specialties. They repaired a cracked ceramic table…read moreto PERFECTION. No other shop in Tulsa could help. James and Kristin identified a solution and gave me confidence that they could do the job. I am SUPER pleased with the outcome. Excellent work!

Countertop shopping isn't a love language of mine. In the midst of being anxious to get our kitchen…read moredone, our contractor told us it was time to get ours picked out and installed. Ughhhhh. Starting with zero knowledge (or time really) I started moving fast. All I knew I cared about was getting a light color and took the advice of my family to invest in granite material. I found a couple spots that couldn't get to our house for a week to give a quote then an additional 3+ weeks from installation. As many of my Yelpy friends know, I work full time and have a toddler so the thought of letting minimal kitchen usage and construction sit for a month stressed me the heck out. Then, tada! A friend told us about CSI. Within 48 hours I was able to go look at the granite with one of the owners in person, got a quote, someone came to measure, and it was installed less than 2 weeks after! Oh, it gets better... they came in at $700 less than others we were looking into. The staff was so kind and beyond easy to work with. With any inquiries I made, a response was given within 30 minutes. Thankful and grateful for an easier process + quality finished products!

Westlake Ace Hardware is amazing. They remodeled and expanded the store a few years ago. I prefer…read morecoming here rather than going to the big box home improvement stores. The store has such an excellent mix of tools, hardware, and a surprisingly complete kitchen gadget and cooking supply section. I can just walk the aisles for hours and be amazed at the diversity of products on the shelves.

went to westlake ace hardware, attempting to return item,…read morewith my receipt within return policy guidelines. respecting westlake ace hardware's return policy. however when respectfully spoke with the manager, and requested a refund with the product with me, and my receipt in hand, he was just rude, insulting, and refused to honot the store refund policy and give me a refund. when politely mentioned the store's return policy, the manager got angry, he said he doesn't give a damn about the return policy, or what the return policy says, and told me to get out of his store. I politely left the store. obviously this manager was way out of line, and needs to realize this is NOT his store, it is the company's store, and that he is just an employee of the company. will never go back to westlake ace hardware again. never do any business with westlake ace hardware, they obviously do not respect or care anything about their customers or customer service.

Firstly, the product is great. Initial install was good. Happy with the product. We were told we…read morewould need to contact them if we had a new roof installed so they could detach the dome. There would be a minor hourly charge. Fast forward and we need a new roof. I remembered that there would be a charge so asked about it after setting up the appointment. Yes, there is an hourly charge. Detachment took 1.5 hours. I was charged for a full 2 hours bc there was 'prep work' done. Reattachment would require new flashing and took 4 hours but it would reset the warranty. OK what I did not expect is that I would be charged 50% of the price of a new install. Just a fair warning to get a price quote before a re-install after a new roof.

This just gets better and better. Many years ago I had one of these light tubes installed in a…read morebathroom that had a vent connected alongside it. Since the bathroom light gets flipped off and on more than a light in any other room, it has saved on the electric bill. Over the years I would see their booth at the home shows, and they offer even more options now for fixture covers that would match your liking for other rooms. The light tubes funnel daylight from a light catcher on the roof. The tubes have optional LED light fixtures that you can have put inside the tube, plus optional solar glow light for a nightlight. I keep installing another and another wherever I can. The installer will not install during the hot months because he says he can't take the heat up there, so plan for getting one during the cooler months.