Stopped in to have a paint sample altered so I could buy a gallon there... rude, snappy woman…read morebehind counter was no help. Typical Hudson Ohio personality, I will never buy another gallon there and I use many gallons a year!

I went into this Ace Hardware and I needed some special hardware for a fancy Walker for an elderly…read morewoman. The staff here is so amazing. I had two gentlemen helping me find all the pieces and parts that I needed in a hurry. I didn't think it was going to be possible to find what I needed to fix the walker at any hardware store. I thought I would have to order it online at the company and wait. I was pleasantly surprised with all the assistance and help that I got from these two gentlemen putting things together and figuring it out. I was able to fix the walker on the spot, Ace Hardware might be the cheapest place to buy things, but they definitely are more than willing to help and also carry special items that you can't find elsewhere. If I had gone to a regular giant hardware store, I never would've put this together myself. this is a great little homestore love it.

The team at Sherwin-Williams Hudson, OH are fantastic. Gunnar, Matt, Chris, and Megan provide…read moregreat service! I love working with them. Doug Bowser

They are very knowledgeable about paint projects and incredibly friendly. They always make sure you…read moreget the best deals and work really hard to get what you need to get the job done.

I've never had an issue here. People are always helpful and knowledgeable so it's my regular store.read more

My first visit here easily would have deserved five stars but then again I had a male associate…read morehelp me the first time and two completely different women the second visit (which dropped this to a two star review). During my first visit, the male associate was kind enough to let me barrow a large portable pamphlet of all their colors so I could easily pick out paint for my new home. Although I was not inspired by any of the 300 plus colors, I did appreciate the useful tool & his knowledge of product. However, when I went back to this store, I had brought a catalog I picked up at the Hartville Hardware Store that stated this catalog was created by Sherwin Williams on the back. Little did I know that the company uses other competitors colors in their catalogs in hopes of matching that companies color with one of their own. This seems incredibly strange and shady to me but this is what one of the female associates explained to me when I showed her the color name & code I wanted from the catalog. I was disappointed because even though she provided three samples of colors she thought was similar, this meant more leg work for me as I would have to drive all the way back to Brimfield & waste more time trying to match colors. She then became irritated when I tried to compromise and showed her another sample I had from design magazine...stating that they can't match the colors because the magazine is glossy and it has to be a non glossy image. The image even said who made the paint and what color code it was- I was told by the male associate that they can match anyones colors :( However, she did offer to make a small sample of paint I could take with me to compare lighting,etc... but I waited over 10 minutes before I was acknowledge...both female employees were too busy talking about what to get for lunch & Grey's Anatomy. Then the second girl stood at the desk fiddling with some type of machine for over 15 minutes , looked up & saw me but continued to ignore me. It wasn't until I got mad & started walking away that the first associate asked if I needed help- seriously! What do you think I just spent over 20 minutes waiting at your counter for- sh*ts & giggles?

Mike in Plumbing is fantastic! He accurately measured and marked several closet rods and cut them…read morewith the pipe cutter for me. All of the rods came out perfect. All of the employees had good customer service, and Mike in Plumbing was outstanding! I was not charged extra for this excellent service, so it was also a great value.

Service is basically nonexistent. I asked if they could get 14 bags of heavy concrete down from a…read morehigh rack. The first words out the service person's mouth was "I can't!" I hung up the phone and went to Lowe's. HD Employees seem to look the other way if it's hard work or if it actually involves a service situation. They watch you do all the heavy lifting and then ask if you need help. It's a pathetic store which is dirty,unorganized, and obviously poorly run with a plethora of obstacles in the aisles. I've spent thousands here on projects but refuse to allow this store to sell me more than a pack of screws. One thing to add, any positive reviews I see on here are 5,10,and 13 years old. Think about it.

I had purchased lids for my buckets at the akron location these lids are even listed on website and…read moreeven though I had the receipt they refused to let me return them at this location and the staff were very rude and repeatedly told me they didn't care when I would state that i had the receipt and even said good for you we are not returning them and said it wasn't their fault that the akron location sold me something they shouldn't have saying they never saw the lids before he also said he didnt at any of the four locations he apparently worked at very dissatisfied and disappointed... smh ‍

The service here is great, and it's the nicest looking store of the 3 locations I've been to. The…read morepeople here do their best to help customers not only in selecting products but also in getting you the most value. They are more than competent (which is more than I can say for the workers at the Solon location that can't handle a simple return where you literally just scan the receipt and product) and go above and beyond to make sure they do right by you. Everyone that I have dealt with (Mike, Carly, and Nick) were super warm and helpful. Go here and you will be in good hands.

Beware, this business will give you the runaround - tell you they are coming and won't show up…read more Tell you a story that they thought they said a different day. Not true. Then say it rained so they got behind on another job, but never communicated that they were not going to come to your job as scheduled. Recommend you find someone more reliable for your own good.

These guys were great. I needed a pergola and a gazebo painted and re-do the screens in the gazebo…read more I called them for a quote, after meeting I didn't even get another quote. They were very reasonable. Duke, a member of the firm, came and did an outstanding job. The screens for the gazebo (I suspect were a DYI project) were in a mess. Let me tell you I could not have wanted a better job. Pinpoint's team keep us inform and followed up immediately if we have questions. Could not be happier with their services.

Friday October 20th. 6:33pm. Two employees.. one customer.. ignored for 12 minutes... walked…read moreout. As I was entering my car they finally noticed... at their prices you would think some level of customer service would be present..

From the owner: Your local Sherwin-Williams Paint Store in Cuyahoga Falls, OH, provides expert advice, premium…read morecoatings, paint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. A Spanish-speaking representative is available to assist customers.