My husband and I recently bought a house and have been painting up a storm! I've brought in a…read morepainting and a blanket to help match colors to and they have helped me pick out perfect complementary colors. I brought in a shade of white (from Sherwin Williams) that the previous owners used and the staff was able to custom make that color so I can continue to use the same shade but with higher quality paint-they even kept the mix recipe in a book in case I need another can in the future! They also keep record of every color sample I buy for future reference. The paint quality is amazing and every can we buy is rich and creamy-never drips. I'm a Benjamin Moore customer for life and this store will continue to get my support and business for as long as I live in the area. Outstanding service. Floyd is the man!

From the owner: Tommy's Paint Pot was founded in Eugene in 1954, and purchased our Salem location in February,…read more2013. We are a family run business that is a proud independent retailer of Benjamin Moore® paints. Our independence encourages us to carry the best products and tools for the perfect paint job - inside or out. It creates an innovative atmosphere that ensures our customers receive best-in-class products, and service from a responsive local company. Tommy's Paint Pot is dedicated to the ideals of the independent paint and decorating retailer. We invite you share your next paint project with us by stopping by our store. We offer expert guidance and advice based on years of experience to help you select the correct product in a color you'll love.

I love Rodda Paint! Really good customer service, someone always goes out of their way to approach…read moreme and make sure I'm finding what I actually need. The first time I went in I was afraid I was going to get Sold To really hard, but instead I was offered help and expertise. They seem to really care about getting you exactly what you need for the job you're doing, and everyone's really nice. :)

Quality product and excellent customer service make this my new go to for paint. I have always been…read morea Miller Paint girl, but since they merged with Rodda we needed to go with Rodda for the same color mix we had already in our house while we were working on a remodeling project. Sean took the time to perfectly match the paint, making sure the mix would remain vibrant through its life on our walls. The paint coated beautifully and adds a lightness and brightness to a space that was once a dark, almost forgotten attic. Definitely worth every penny paid!

I wish there was a 6th star. Outstanding service and they had perfect und understandable answers…read moreto every one of my many questions. Avoid the big box stores. Salem Paint is the best!

In our move to Salem, my Happy Halloween sign was damaged. A chunk had been chipped out. Hubby…read morerepaired it, but we needed a paint match to finish the fix. Salem Paint was nearby & had great reviews, so I went by there with my sign. They noticed it had a bit of a black glaze wiped over the top, which was going to make for a tricky match (and it DID! I had thought we'd just match the back but it was a much brighter color... thank goodness they noticed). They asked me to leave my sign & give them a couple of days. So I picked it up today and wow!!! They painted the spot for me while matching!! How cool is that?? It's a perfect match... look at my pic. Bet you can't even tell where the chunk had been gouged out! Salem Paint is the bomb. Love them!!

Every time I have gone to this store for help or painting supplies, I have left happy. Last week my…read moredaughter and I went there for paint to change her room from a dark grey to a white. We were cheerfully greeted and helped and received exactly what we needed to do the job. When we decided we needed one more gallon, the next day, the young clerk helped my daughter (who was paying for the paint herself) to get a much appreciated discount. Her room turned out great, and we were thankful to this store, once again, for giving us good advice, good service, a quality product, and a good deal.

I came in to the store today to return a quart that was made 10 shades to dark. Trevor asked me if…read moreI needed help and I did. I explained to him what happened and I "thought" he was helping me. 20 minutes goes by and customers are coming in, being helped by Trevor and leaving. He then pawns me off to one of his sub- ordinates and they ask me what I needed. I told them that I already explained this to Trevor 20 minutes ago and thought he was helping me. Trevor said that he's just trying to help everyone. I asked him, oh should I have walked through the door 20 minutes later? Everyone ahead & those who came in after we're gone. I simply went in to have a quart of paint w/ my formula in my hand made up correctly.

Krystal was more than helpful. She had good suggestions for the paint that I needed for the…read moreproject. Will come again.

Wow! I'm beyond impressed with the customer service! Super knowledgeable and helpful without all…read morethe unnecessary details. Made our trip super easy.

I needed salem's largest pieces of shiny white board for my Etsy pic backgrounds. A very nice woman…read morehelped me with the biggest foam core\white, and did a cut for for $1, and when the sale was added in, I got a very nice shiny white photgraphic background for my Etsy site pictures at a better price than michaels, or wal mart, or bi mart. You need a big piece of white, The very helpful people back in the right hand back section of the store really know their sh#t. I highly recommend. I had a pricing issue at checkout, but the overly attractive cashier read and resolved the issue quickly, showing her big brain and the high caliber or personnel I met on my first ever visit to a store that rhymed the first word of its name with another word, and then tried to live up to that. Fake old stuff lobby is the store I visited today, but the woman in the art dept, that spent 30 minutes sold me, this is a great store! I doubled the size of my shiny white background because they have the bigest board in salem!

I went beginning of August to get yarn and was shocked to find that the yarn aisles were not only…read moredrastically reduced down to two aisles (there used to be at least 3 when Joann's was still open), but that the lighting on one aisle was covered with Christmas decor to the point you couldn't even properly see the yarn that was on it. I had to use my flashlight to see what I was looking at without walking to the walkway multiple times. There are very few yarn stores in Salem anymore so to not even be able to shop properly is extremely frustrating.

Josh helped my wife and I pick out a gorgeous paint color in emerald grade paint. Josh had amazing…read morecustomer service skills and treated us with respect and answered all of our questions thoroughly. He had such an intelligent finesse when dealing with the "Karen" lady in front of us as she asked the same question in about 5-6 different ways. It was the funniest and best paint store experienced I have ever had. Josh applied a coupon for us that saved us a moderate chunk of money as a plus! Beyond the best in store experience and service, the paint we received went on our walls beautifully. I will return with my paint needs in the future!

This paint shop has been a go-to for a long time. They are friendly and professional. I really…read moreappreciate their knowledge and their willingness to share names of great painters in the area (they gave us several names to contact). We've had excellent experiences with the people they know and with the team at this SW store. Wonderful customer service.