This is a good store, but it seems like there's a problem with management. This is my go to store…read morewhen I need things from my home and I rarely don't find what I need but like many stores in the area they have big problems when it comes to being stocked for major weather events. I came to the store like many people looking to get ice melt and found a sign on the door that they would not have ice melt until 12 PM. So I went to a local Duncan's and bought some food and sat in the parking lot waiting to see a truck pull up and be prepared to get a reasonable amount and I sat there for nearly an hour and a half and then so people coming and going just like me that saw the sign and figured they would come back. Well after four or five minutes after the 12 o'clock mark, I noticed people walking to their cars from behind the store with bags of ice melt so I walked into the store and I spoke to a fella that was working in the paint department and he spoke to me and another fella and stated that well we really don't know if it's gonna come in at 12 o'clock or not. It might come in sooner. I might come in later and we were just OK with that because it was 12 o'clock at that time anyway so I hung around the store buying other products doing my policy of by in the smallest stores rather than going to the big stores like Lowe's and Home Depot. While I was hanging around talking to other customers and buying products, I noticed the fella at the paint department was taking orders for a person that just walked in the store just walked up and asked if you can get a couple bags of ice melt, and I was just really disappointed that that person saw me there knew what I was therefore looked at me talk to me and everything never told me that a truck had pulled up with the ice melt and then was apprehensive about taking an order from me because I had to get a paid slip from him to go to the front counter to get my salt. No, I'm not pitching a bitch or making a complaint but it's astounding to me that someone that works at the store would treat me in that manner and not just say hey listen just wanted to let you know that the ice melt came in and go grab a few bags and you can come in and pay for it. That is the mom and Pop feeling of a store and this guy ruined that because he should've had the courtesy of letting me know. Then when I get out in a lot as I'm going out and putting my ice melt in my truck, I noticed another van pull up with a skid of ice melt so it made me feel that they were either selling it out the back to certain people that they knew or they were just being flat out secretive about the shipment coming in either way it's not customer friendly attitude. I'm 69 years old and I've been going to that store since I was about 17 or 18 years old, not buying every single thing I ever needed there but knowing for well that when I needed something that place had it the day before I went in there and bought O-rings that nobody else would have because I knew you could go to Palmer Bros and they would have what I needed so I think people got on the stick and they got order more than they need of a product, especially in the middle of a season when you know there's gonna be other weather event events that people are gonna need the product

I had the best experience at this hard wear store. Reece I think that is how you pronounce her name…read moreand spell it. Needs a raise or a promotion. She exceeded my expiation as a costumer service person. She embodies the Palmer hardware expertise . She goes above and beyond she has knowledge of every aspect of the store up and down

If you like to be bullied into buying paint, then by all means, shop here. Rude people employees…read moreand very little to no customer service.

I wanted a built-in in my bedroom to be color matched to Green Smoke by Farrow & Ball, and Rob did…read morean incredible job matching it exactly. Their colors are notoriously difficult to match, but when he painted the color he created over the Green Smoke swatch I gave him, we could not tell the difference! Steve from S&S Painting and his team did an amazing job spraying the piece, which was custom built by Eric at Lasting Image Construction.

I found Sherwin-Williams' Homescapes paint to be superior to any paint I've used for exteriors in…read more15 years. The staff, particularly the manager of this store however, is inferior to any store manager I've met in the same time. I purchased one gallon and before opening it, found I needed 4 gallons more. I called to find out if SW would take it back in exchange for a 5 gallon can and the manager said, "What do you think I run here, a barter exchange?" Then he wanted the receipt, which I could not find. Then he said to bring it in. Presenting the can, he easily found proof of my transaction and reminded me his store was still (after a month) very low on inventory. This, I learned later is a big problem with SW nationwide. Luckily, the manager found four more 1-Gallon cans and then proceeded to charge me the per-1G-can-price instead of the 5-Gallon can price. I protested, saying he was penalizing me for not having the right inventory. Normally, any other store, let alone a manager of same, will do customer the courtesy of discounting not only the extra cost of his inventory mismanagement, but my inconvenience of having to deal with 5 cans! Nope, this manager wouldn't reason. I even told him how I "broke brand" from my usual vendor (who never had any supply chain problems throughout Covid) to buy his product and how his rude response to my request was going to result in never coming back to Sherwin Williams again, no matter how good their paint was. In front of all his employees, who had come out to learn how he managed his business, he merely shrugged as if it didn't matter. Here is a clear example of a company with obvious C-Level incompetence - SW seems to be the only paint company with infamous supply chain issues - and local store management incompetence. A top-to-bottom failure. I say, stay away from SW and if you're a quant - short the stock. You can't go wrong.

This store is the absolute best! I have visited several SW Stores and by far their customer service…read moreis unmatched. The entire team is great but Mike goes above and beyond to make you feel welcome. Make this your store to go!

Always well stocked and friendly. Hope they stay in business for a very long time. Look forward to…read morereturning soon.

OMG!! What a great hardware store!! It reminds me of the former Ludewig's in Teaneck or one of…read morethose wonderful neighborhood hardware stores that you just read about or see in the movies. The salesperson at G&S Hardware knew EXACTLY what I needed and was so professional and knowledgeable. Now, I don't know the difference between a screw, nut or bolt. So, I was at the mercy of anyone who did. But, I took the remaining "sister" of whatever (nut, bolt, screw) with me to show the person at the hardware store what I needed. I had gone to Home Depot in Hackensack (because I "thought" it would have this missing unique screw, bolt or whatever (from a pair) for some equipment. When I was directed to the "Hardware" aisle, the salesperson didn't know what the heck I was talking about. I showed him the other piece and he galumped to some generic machine screws and handed them to me. I paid for them but I wanted the exact mate of the hardware that was missing. It didn't match the remaining hardware and I was not satisfied (even for this seemingly small item) So, I drove to G&S Hardware on Hudson Street in Hackensack. Rich was the salesperson (more like a connoisseur) and immediately knew what the missing hardware was and went to a small bin to get one for me. It cost me three times less than what I paid for at Home Depot. He told me it was a "T-nut". Now, I have two identical T-nuts for the equipment. Home Depot could not have cared less and didn't know what I wanted. G&S (Rich) did. In this case, it wasn't about the cheap prices at Home Depot, it was the lack of knowledge (and caring) in the Home Depot staff. If you want a knowledgeable and personal experience at a GREAT hardware store, go to G&S Hardware, PERIOD!!

Wallauer Paint & Hardware saved me a few dollars…read more I needed salt pellets for my home's water softener, and wow... the price of these bags has gone up considerably over the last year. After shopping around, I found this Ace Hardware was actually a bit cheaper than the big-box home improvement stores. Ordering online was easy (and don't forget to go through your favorite cash-back website before checking out...). My order was ready for in-store pickup a few days later. Pickup couldn't have been easier. They even offered to help carry everything out to my car, but carrying ten 40-pound bags is lovely exercise... so I declined. The store is easy to get to, just off Route 59, with a convenient parking lot and quick access in and out. It's branded as Wallauer Paint & Hardware, but it's also an Ace Hardware location. In addition to the usual hardware selection, they carry a full line of Benjamin Moore paints. Smooth experience, competitive prices, and friendly service. I'll definitely check here the next time I need supplies.

Kenny and the team are helpful, knowledgable and fun! Paint experts and a great Ace Hardware…read morestore! Thank u!

I just had a really bad experience with them and will never buy from them again. I bought an…read moreoutdoor teak table late last night and immediately after placing the order, I saw that the table went on sale for over a $100 less than what I paid. Since it was rather late, I decided that the next morning i would ask for the price adjustment. I contacted them 1st thing today and they refused! The rep said NO even though an identical table was in my cart for $120 less! Unbelievable. They would not let me cancel the order and buy for a lesser price either. The rep refused to get a supervisor and pretended to ask for my call back number and disconnected before i had a chance to provide it. Never will i buy from them again. I recommend Wayfair - real customer service there.

5 out of my 7 items I ordered for store pickup were out of stock and cancelled when I got there…read more Why they say in stock when I order them online is a mystery as to what happened to them once I get to the store. Store managers were very rude and unhelpful Said when you pick up items don't expect them to be there most get sold out and cancelled! Said to have shipped I said I didn't want to pay shipping bc last time I did shampoo leaked all over my items. They replied that it's my fault to order shampoo online and said it's a rookie mistake

Went to Floor & Decor yesterday afternoon in Paramus. We were looking for waterproof, Vinyl floor…read moretiles. Floor & Decor had many options to choose from and at very reasonable prices. Thank you, David P, for your help when we wanted to know about the difference in waterproof tiles and how to determine the wear and tear of certain materials and longevity. We will be back again if we ever need to look for ideas. There are more options with tile work for kitchens, Vanities, tools and more. Staff was friendly and welcoming.

Love the store and the prices I have used this store for…read moremany different projects and have always been happy with the quality and the service.

If I could give this place minus stars, I would. I went to Paint N' Paper-Benjamin Moore in Emerson…read moreyesterday to buy two gallons of paint and got completely ripped off. They charged me an outrageous amount for the paint. Needing another gallon, I went to the Benjamin Moore store in Ridgewood and discovered they charged $10 less per gallon for the exact same product. This isn't just a minor discrepancy--it's a blatant overcharge. To top it off, the Emerson store had the nerve to tack on a $5 fee for using my credit card, something the Ridgewood store doesn't do. This is highway robbery, plain and simple. This store is a total scam, preying on customers with inflated prices and ridiculous fees. Save yourself the trouble and avoid this place like the plague. Go to the Ridgewood store or any other honest Benjamin Moore location instead. I will never set foot in Paint N' Paper-Benjamin Moore in Emerson again, and I strongly urge everyone else to stay far away from this crooked business.

I'm here at least once a week picking up paint etc while we re do our home. Guys are SUPER helpful…read moreand friendly. The store carries everything you need relating to your walls. Great place.