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    Sherwin-Williams Paint Store

    5.0 (1 review)
    Closed 6:00 am - 6:00 pm
    Updated 2 weeks ago

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    3 years ago

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    1.8(66 reviews)
    3.5 mi
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    I'll review this Home Depot for the second time lowering my rating. I decided to give this store…read moreanother chance and placed a pick up order. Mostly just due to proximity. I waited over 7 hours for an order update. After seven hours I didn't even want the items and called corporate to cancel. During 7 hours there was no order update whatsoever. I then decided to go to the store a few days later to find the items on my own. I used Home Depot online product catalog to look up aisles and bays. Not even one of my ten purchased items was in the right bay which extended my time here. There was zero help on the store floor as always. Almost every aisle was obstructed with ladders or other equipment on a busy day - Sunday. I then had unfortunate interactions with staff. One associate rudely told me to go to checkout and not returns with so much zest. Another associate at checkout told me to put the items down in my cart and not hold them with so much hatred in her voice. I was very surprised. I'm overall appalled at every experience at this store. Store is unkempt. Customer service culture is rude. I've firmly decided to go to another retailer next time. I simply can't deal with more derailed experiences.

    Every single time I go to this Home Depot they have exactly what I'm looking for. The employees are…read morealways super nice and helpful. Whether I want to weather proof the house or garden they have what I need. Decently priced. I can count on being in and out in 15 minutes always no matter how long the lines are.

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    1.6(9 reviews)
    3.9 mi200th Street
    $$

    I went to Home Depot today to purchase a few things, especially lumber. I was looking for 3/4 inch…read moreplywood to cover up an open section 3by 3 feet leading to the second floor of my garage. I was told that I had to purchase the whole sheet of 4' x 8' feet and I asked the price. I was told $29.47 I placed the pieces on top of the cart, 3 pieces in all as I had to buy the whole sheet. When I got to the cashier, she kept looking under the boards as I had an outdoor mat and Zevo. She told me that the wood was 5 marks and it was $44.00. I told her that I was told that it was $29.47 before it was cut and 5 cuts were free. She called the guy from lumber and he sided with her. She also had me lift the 3 pieces off the cart so that she could scan the mat. The display with the mats was right there at the entrance. I will not be going back there again, as they lost my business.

    I hate HomeDepot. I hate HomeDepot.I honestly don't know wp…read morein the Went to garden side so I could get in and out. Decided I needed outdoor mold and mildew remover. Went inside and found a clerk hovering in a corner. Asked for help only to be misdirected and then dumped to fend for myself. So I left. Please train your employees to make eye contact and speak clearly especially when wearing a mask. Also if they don't know where a product is why can't they ask for assistance????? I have never had great service at your store. I will take my business to a small neighborhood hardware s

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    The Home Depot

    2.5(26 reviews)
    1.9 mi
    $$

    8/12/2025 2:20 pm. I did not get the name of the individual, but I did report my experience to the…read moremanager. Two other employees knew who it was and I shared that with manager. I didn't get close enough to him to see his name tag after the verbal abuse he hurled at me. Unbelievable. Home Depot, you can do better and should if you want repeat customers. I had just spent over $600 and just beginning my projects. I got in my car and went to LOWE'S. After the altercation, I was helped by NICHOLAS, who was very nice and professional. Most of the staff is sitting around on their phones and have no interest in helping the customers. I have no interest in spending my money at this location any longer. Do yourself a favor and avoid shopping here.

    A few days ago, I went to this Home Depot for a small refrigerator. I bought a special floor…read moreunit--not an order, the actual "buy this one right here!" model they were having a special on. I paid extra for delivery and was promised it Tuesday, between 6 AM and 8 PM. Monday, I got an email verification with a tracking number. And today, it told me "pickup in progress." Seven hours later, no fridge. Pickup still "in progress." At that store. When I finally called, I was told the sale had been switched to the Cleveland Heights store, which, apparently, no one in Cleveland Heights knew. I sat here all day for no reason. I'm now waiting for a new delivery window --but why should I trust them? Their promises are plainly a joke. They're utterly incompetent. And they clearly don't care.

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    Sherwin-Williams Paint Store - paintstores - Updated May 2026

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