I needed some help locating a particular lock washer. A service rep came over and found it saving…read moreme some time. Great sense of humor as well.

What's happened over at Dunn's? Since this last change in ownership, the range of services offered…read morehas declined. I needed a piece of wood cut to 26", they sent me to the service counter, (which is in the back of the store...most inconvenient for those of us who have difficulty walking), and after waiting 10 minutes to be helped, a very kind young man told me that they don't provide that service. At a hardware store? The employees are friendly and capable, but it's no longer the same place it was in the past. I miss the old Dunn Hardware store.

Very knowledgeable, helpful, and friendly! A .99 tool saved me from spending hundreds for a new…read morekitchen faucet!!

This is a dwindling type of business: a locally owned, friendly mom-and-pop type hardware store…read more Much better than Lowes or Home Depot, especially as far as service - these guys are the real deal and are happy to assist you with whatever you need. I was able to help a friend with some garden projects, electrical, and even plumbing - and everything I needed came from this store.

Great staff. Very helpful. Was able to finish my project the way I wanted with their help.read more

From the owner: Your local Sherwin-Williams Paint Store in Willowick, OH, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.

These guys were great. I needed a pergola and a gazebo painted and re-do the screens in the gazebo…read more I called them for a quote, after meeting I didn't even get another quote. They were very reasonable. Duke, a member of the firm, came and did an outstanding job. The screens for the gazebo (I suspect were a DYI project) were in a mess. Let me tell you I could not have wanted a better job. Pinpoint's team keep us inform and followed up immediately if we have questions. Could not be happier with their services.

I found through Angi and from the minute I talked to Brian, I knew I found the right company for…read moreme! After selecting "Nebulous White" (I know, I choose colors based on name meaning to be symbolic lol) the crew were able to get in right after my flooring was done and transform every room and the ceiling into a bright, joyful space! Even when there were touchups needed, the guys came back to make sure it was to my liking without a hassle. I would highly recommend to anyone looking for professionals, but also to do a great job with a very reasonable time.

Went into the store to get some paint and the guy there was rude! Sticking to Home Depot!read more

This is a helpful and organized store. The associates provide good direction and they are friendly.read more

I'll review this Home Depot for the second time lowering my rating. I decided to give this store…read moreanother chance and placed a pick up order. Mostly just due to proximity. I waited over 7 hours for an order update. After seven hours I didn't even want the items and called corporate to cancel. During 7 hours there was no order update whatsoever. I then decided to go to the store a few days later to find the items on my own. I used Home Depot online product catalog to look up aisles and bays. Not even one of my ten purchased items was in the right bay which extended my time here. There was zero help on the store floor as always. Almost every aisle was obstructed with ladders or other equipment on a busy day - Sunday. I then had unfortunate interactions with staff. One associate rudely told me to go to checkout and not returns with so much zest. Another associate at checkout told me to put the items down in my cart and not hold them with so much hatred in her voice. I was very surprised. I'm overall appalled at every experience at this store. Store is unkempt. Customer service culture is rude. I've firmly decided to go to another retailer next time. I simply can't deal with more derailed experiences.

Every single time I go to this Home Depot they have exactly what I'm looking for. The employees are…read morealways super nice and helpful. Whether I want to weather proof the house or garden they have what I need. Decently priced. I can count on being in and out in 15 minutes always no matter how long the lines are.

I went to Home Depot today to purchase a few things, especially lumber. I was looking for 3/4 inch…read moreplywood to cover up an open section 3by 3 feet leading to the second floor of my garage. I was told that I had to purchase the whole sheet of 4' x 8' feet and I asked the price. I was told $29.47 I placed the pieces on top of the cart, 3 pieces in all as I had to buy the whole sheet. When I got to the cashier, she kept looking under the boards as I had an outdoor mat and Zevo. She told me that the wood was 5 marks and it was $44.00. I told her that I was told that it was $29.47 before it was cut and 5 cuts were free. She called the guy from lumber and he sided with her. She also had me lift the 3 pieces off the cart so that she could scan the mat. The display with the mats was right there at the entrance. I will not be going back there again, as they lost my business.

I hate HomeDepot. I hate HomeDepot.I honestly don't know wp…read morein the Went to garden side so I could get in and out. Decided I needed outdoor mold and mildew remover. Went inside and found a clerk hovering in a corner. Asked for help only to be misdirected and then dumped to fend for myself. So I left. Please train your employees to make eye contact and speak clearly especially when wearing a mask. Also if they don't know where a product is why can't they ask for assistance????? I have never had great service at your store. I will take my business to a small neighborhood hardware s

8/12/2025 2:20 pm. I did not get the name of the individual, but I did report my experience to the…read moremanager. Two other employees knew who it was and I shared that with manager. I didn't get close enough to him to see his name tag after the verbal abuse he hurled at me. Unbelievable. Home Depot, you can do better and should if you want repeat customers. I had just spent over $600 and just beginning my projects. I got in my car and went to LOWE'S. After the altercation, I was helped by NICHOLAS, who was very nice and professional. Most of the staff is sitting around on their phones and have no interest in helping the customers. I have no interest in spending my money at this location any longer. Do yourself a favor and avoid shopping here.

A few days ago, I went to this Home Depot for a small refrigerator. I bought a special floor…read moreunit--not an order, the actual "buy this one right here!" model they were having a special on. I paid extra for delivery and was promised it Tuesday, between 6 AM and 8 PM. Monday, I got an email verification with a tracking number. And today, it told me "pickup in progress." Seven hours later, no fridge. Pickup still "in progress." At that store. When I finally called, I was told the sale had been switched to the Cleveland Heights store, which, apparently, no one in Cleveland Heights knew. I sat here all day for no reason. I'm now waiting for a new delivery window --but why should I trust them? Their promises are plainly a joke. They're utterly incompetent. And they clearly don't care.

Excellent product selection and excellent service! - both at the garden center and at the outdoor…read morepatio. Being a lifelong Collinwood and Cleveland resident, I am so happy and grateful this business is still going strong (and stronger) after so many years. Angela is awesome, and works hard to keep it the best, which she does. Her family, who started the business, would be so proud of her. Highly recommend - whether it's to buy plants, flowers, etc., or to just enjoy a wonderful night out at the garden bar listening to great music!

Absolutely can't wait till spring to pop back in. Sweet lady working. I bought a couple gifts for…read morethe teachers at my daughter's school they loved them! gourmet chocolate apple, the snowman are completely chocolate. You can even eat the bowl! So looking forward to coming back and seeing what other amazing things are here.