Nice people who are very helpful. The store has a little bit of everything. If the item you need…read moreisn't in stock the staff will check its availability. Items can be returned if the packaging is good.

Are usually go to the big chain stores for hardware because they're so convenient. But a couple of…read moremonths ago my wife and I had gone to Ace Hardware because they refill propane tanks. The other day I got so frustrated with disorganized and unhelpful staff that I decided I would drive to Solon And see what they had. I was greeted three times. I had two employees ask if they could help me. I thought I knew what I needed but another came and asked if he could help me and he took me right to the plumbing item I was looking for and was knowledgeable about what I was trying to do. The cashier was sweet and treated me like a human. From now on I'll dry the extra distance and still get home quicker!

Valerie, the store manager, is professional, empathetic, knowledgeable, and courteous. She is a…read moregreat ambassador for the Ace Hardware brand, and I hope that someone from management recognizes her. Kudos to Valerie!

After moving, this is now the closest hardware store to my house, and I couldn't be happier. Staff…read moreis always very friendly and helpful. They have just about everything the big stores have, but in a more compacted, easier to find fashion. Every month they have their special buys which can end up quite the steal, like a broom and dustpan for $3 or a pair of sawhorses for $20. Another big positive is the aisle of various screws, nuts, and bolts. Unlike many store where you have to buy a big box of nuts, I was able to buy only two replacement nuts for my weedwacker. This is a great hardware store, and will continue to be the one I frequent the most.

I absolutely love this place. I'll start out with my one gripe - which is their hours that they are…read moreopen. They're not really convenient they close early on Saturday and I don't believe they're open on Sunday. However everyone there knows where everything is, they have helpful hints and suggestions, and they're willing to negotiate sometimes even cut you a deal. Now places like Lowes and Home Depot also have a place but if you need something quick without going into a monster store without waiting in line and even when I hear the cashier make a joker too, Crile Road hardware is where you want to be

The day after x-mas, I drove to this store in order to have a piece of glass cut for a picture…read moreframe that I built for a customer of mine. I had always wondered why the parking lot was always empty and after my first and final visit, I know why! I was met by a very short, older man who had a very bad attitude. I told him that I needed a piece of glass cut for my picture frame and he sort of grunted and extended his hand towards the frame, so I handed it to him. He proceeded to grab it by one corner while dragging the opposite corner on the floor. I immediately asked him: "PLEASE, do not drag my frame on the floor, it is for a customer of mine" to which he gave me a sideways look and stormed off towards the back of the store. I followed him and took a few steps back into the room that he took my frame, just far enough to peek around the corner and see him toss the frame onto the workbench without taking any precautions to protect it. He looked at me and told me to leave the area and I did. After about 15 minutes, he brings the frame out with no glass in it, stating that he was unable to cut a piece of glass to the dimensions of the frame and he told me what he got when he measured it and those measurements were nowhere close to the required dimensions. Afterall, I know what the dimensions are since I BUILT THAT FRAME! While I was waiting, there was a pregnant girl spreading epoxy onto an old dirty tree stump. I am not sure about who manages that place but to allow a pregnant person to handle and breathe in those chemicals, is totally and completely irresponsible. I ended up taking my frame to Joughins hardware on State St. in Painesville and they actually knew how to cut a piece of glass, unlike the "little person" that didn't know how to, at Crile hardware, it fit perfectly and it was cut from a standard sheet of double strength glass. If you want a professional and knowledgeable staff to deal with in the hardware business, go to Joughins and don't waste your time at Crile road. After repairing the damage done to the frame that was caused by the "little person" at Crile road, I finally delivered the frame to my customer and he was very happy.

My local hardware store that I prefer over the big box ones like Home Despot (not a typo). Seems to…read morehave all the bases covered for routine home repairs and maintenance like furnace filters, plumbing parts and nuts/bolts/nails/screws. Staff is helpful and nice.

I love the fact that it doesn't matter what I'm in there for, they know exactly what I need and…read moreexactly where it is on the shelves. Their prices aren't too bad either. The big box hardware stores may be a little cheaper but, ill gladly pay a little more for excellent service and quality products. This location also rents. Not just tools either! They rent tables, chairs, popcorn and slushee machines. The staff is always helpful and nice. Great people!

love harbor freight this incident will not stop me from shopping there. I called on the phone and…read morethe employee told me he didn't have pipe taps. Harbor freight has everything in tools. I couldnt believe they didn't so I stopped at the store and asked again , same thing, but he turned around to find the manager. Manager gave us an isle. , sure enough you had 2 or 3 different sets of taps. I went up to ring it out and the same Store manager was there. I told him he should inform his employees to not say you don't have something until they check. The manager said not to tell him what to tell his employees. I said I was just trying to help. He said I think your just being rude. I then said this store must be employee always right customer always wrong. He then said that is what I was talking about you are being rude. He then said I will help the next customer and 6 left

I could spend all day in this store. It's got so much to purchase. Now my wallet says otherwise…read more The staff always greets me as I walk in. The shelves are normally fully stocked. I very rarely have to ask for assistance. But when I do. The staff knows where the product is that I'm looking for.

We went on a Sunday which is 3rd day picked theough so the selection wasn't great but at the same…read moretime they have a lot of goods that are priced at box store prices and we shied away from it. Lot of the selection felt more trinket/dollar store than box store.

We love this place. There's new things every day. It's a great value. The people that work there…read moreare very dear to us. They're very nice. There's usually more than one of everything so have fun such a great value. Deena is awesome!

My grandson and I took a Saturday morning class to learn how to make savory and sweet croissants…read more There were about nine people in the class and our instructor was Chef Victor and he was very nice and entertaining and very helpful. He never made us feel rushed or nervous. He just kept telling us that we were there to have fun and that nothing needed to be perfect.... I It would still taste great!! The dough was already made, but we got to roll it out and learn a lot of technique - Chef was very good about answering any questions that we had. Of course, the best part was that we got to eat our creations right after they were taken out of the oven and there were enough leftover that we got to take some home! The pistachio and chocolate chip filling for the sweet croissant was especially yummy! Chef kept the conversation flowing by telling us about his beautiful wife and talented kids. He is a very knowledgeable Chef and we enjoyed taking his class.

Took a cooking class with a friend. The Chef was a wonderful instructor. The menu delicious. Yum!…read moreLearned recipes, cooking skills and tips to apply at home!

Go to this place a lot! Get all my plants and flowers and their tomato plants grow monster…read moretomato's. Definitely recommend. Cutest shopping center inside!

I bought several Eupatorium 'Gateway' perennials from you in Fall 2023 and the plants are NOT true…read moreto type. You suck Petitti, you have bought several Lake County Nurseries and still your plants are mislabeled, and your return policy lists NOTHING about plants Not true to type. That's why Bremec makes you look stupid!