Tried to match a former Sherwin-Williams William's base molding color (bright white satin) and took two pictures of outside of can and paint formula on top to the new location on Naples Blvd. I handed him my phone with the two pictures on it. He transposed the numbers to a piece of paper, mixed the paint and I left. Got home to use the paint and immediately noticed that the paint was a beige color. I checked the formula to the picture on my phone and saw he had added another color called Deep Gold, which was NOT on the original formula. Figured it was an honest mistake that they would immediately fix when I pointed it out. Unfortunately, he claims (think he was the mgr) he did not make a mistake and that the formula was not the same one I had shown him originally. I'm shocked at the implication and disappointed in the way I was treated. Never again will I use Sherwin-Williams. read more