This store is conveniently located near Hobby Lobby at the Mayberry Mall. Today was the second time I've been here and both times I was very pleased with the customer service and knowledgeable team members. The selection of colors seems to be pretty much unlimited. If you want just a simple off white be prepared to look through a ridiculous amount of options. You can select from various paint "quality" options to find the best fit for your budget. At this location they are unable to provide small batches of color samples, which is the only negative in my opinion but Lowe's can do that if you need it. read more

Sherwin-Williams Paint Store - Paint Stores Near Me - Mount Airy, North Carolina

I drove 45 minutes to visit this location. My local stores were less than helpful. The employees at this location have been schooled in customer service and provide helpful advice and solutions. Definitely worth the drive. read more

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Yikes... I went in to look at some interior paints for my mom and I've never painted a room before, and it really felt like the blind leading the blind. I had a vague idea of what she wanted (a bright purple color) and when I took two of their color cards up to explain it, the gentleman helping me kept getting the pink and purple confused and he seemed like he just didn't get what I was asking for at all. He then said he would just mix the two colors I was looking at 50/50 and when I asked if that was going to look how I asked he kind of shrugged and so I let him mix it so we had a starting place. When he asked what paint I wanted I was caught a bit off guard because I was trying to explain that the room didn't get much light and how it was used, and he looked at a sheet behind the counter I couldn't see and listed off something at random ( interior super paint) instead of walking back over to the display and walking through the options with me. He didn't really explain why it was the right choice comparatively or anything about the paint. I wish I had been more insistent about him walking me through what I actually needed and what to expect from the paint, but I was honestly so caught off guard by the weird experience and lack of guidance or effort. When he left to mix the paint he didn't warn me how long it would take to mix, if I should wait or come back, or literally say anything so I just wandered around the shop for 15-20 minutes awkwardly. When he brought out the paint it seemed alright but I could tell it would likely look very different on the wall, and when i asked about a return policy just in case as he was ringing me up he brought up for the first time there was no return policy on tinted paints. I was obviously doing buissnes with them for the first time and wasn't at all sold on what he was mixing up, and I really wished he had warned me before mixing the paint. I got it home, and it wasn't really what I wanted, but their paint definitely isn't cheap so I felt like I was kind of stuck with it. I asked a family member later who used to paint homes professionally what I could have done differently because I left feeling very stupid, and they told me I should have never took my buissnes there and that even local professionals didn't like doing buissnes with this location. I loved the idea of doing buissnes with a smaller paint-focused shop over Lowes Hardware, and they seemed to have some good options, but my service experience was so unhelpful I would have been better off going elsewhere. read more

Sherwin-Williams Paint Store - Paint options. - Paint Stores Near Me - Mount Airy, North Carolina

I do not understand why yelp is covering for this store. If someone says that they love aplace, yelp is all over it, but if you tell the truth about a store, yelp will censor the review. Now i know why these places always have great reviews. They buy them from yelp read more

I purchased an old Victorian about 6 months ago. We have finally gotten to the point of choosing colors and painting walls and ceilings. I called the Mt Airy Sherwin Williams before going and was very pleased with the assistance I received over the phone. When I arrived I asked for the same person not realizing she was the newest employee still being trained. First thought? This is going to be a challenge. Wrong! She helped with a rather complicated paint color scheme and showed me flooring as well. She quickly followed up with pricing and availability on items. She was intuitive and very pleasant. Yes! Pleasant! Actually sincere, energetic and cheerful! In Mt Airy? The manager and other employees did their best to assist her even tho they were busy. Best of luck to her! I was able to purchase all my paint as well as order flooring at the same place without spending the day in traffic or being annoyed at Lowes. She's the only young lady working there so she'll be easy to spot. Give her the opportunity to help you. You won't be disappointed. read more