Best by far in every way. Lots of places sell paint, but no place gives service better than this…read more 10 stars!

Gary is a wonderful man, matches paint perfectly and is very kind and patient. His son was born…read morewhen I was still nursing in obstetrics and is now taller than his father! 90 years old now, amazing!~ Love the Van Goh painting on the side~well done! Also, love the family photos for the anniversary!

I've read about this store for years as it's close to where I live. My first time buying there BUT…read morenot my last. IMO THE best paint store ever! Friendly, fast and expert service. For once, the promised coverage for a gallon of paint actually was accurate! 350 sq. ft promised coverage really did cover my walls in one coat. YAY. I'm a very happy camper. I love the brightness and clean look of a coat of fresh paint on old walls. Thank you Lydia. Bonus -the paint was on sale too. I even have some leftover over for touchups as you know it will get scrapped and bumped by daily living.

My husband and his family have been coming here for years. Since getting married, we've done a few…read morepainting projects in the house. Each time, we come here as the staff are quite knowledgeable and extremely helpful. Our next project is painting our former tv room into a nursery. With the assistance of the staff, we were able to buy the best type of paint to support our vision of the room. We have gone to chain hardware stores for another project and seemed to get inconsistent answers based on who we asked. If you're in the west end and need paint, go with Harvey's. They're also a Benjamin Moore vendor. Good for: paint

Painting is a hard thing to do. Especially picking the colour and making it right…read more The people here make it easy and fun in getting the colours picked for any project. Only thing this store closes early during the week. So get there early.

This place is great. They have a wide selection of paint as well as a well curated selection of…read morewallpapers. The staff are great, friendly but they also let you peruse. They also do window coverings, so if you are looking to do a whole room with some wallpaper, some paint and maybe some blinds, then it's a one stop shop.

I've been using this business when they were located at Adelaide & Portland, for 25 yrs !…read more They have an expert paint guy who's worked there for decades. Listen to his advice - he's SO knowledgeable and experienced. It's like a hairdresser, when you find a great one, you just follow them wherever they move to.

I was reading about the reviews and was debating whether to come but what choice did I have after…read moreanother paint store completely botched sending me home with mismatched paint. I came here with low expectations and was pleasantly surprised how good these guys were. They said my sample size was too small and sent me back which is the right thing to do because the other store didn't do that. So I came back with larger sample and Trevor made the paint and made me feel better about the whole process that things will only get better from here. When I came back home and applied the paint for the spots on my walls, it was an exact match. What a difference it makes when people do their jobs to the best of their abilities. I get it that the older man in the shop could come across cranky but he's the one who sent me back home to get a larger sample because of which Trevor made me the perfect paint. Overall, good customer service and extremely straightforward. Glad they're in the neighborhood. They're also reasonably priced compared to the other paint store I went to. Thanks to Trevor and the other two gentlemen who helped me as well.

while now and finally had the opportunity to make it into the showroom. The layout is quite nice…read moreand they have a wall showing off their colours. Natalie helped us by showing samples of the colours I had in mind and was extremely nice with any questions we had. She even suggested additional colours (Ammonite) that could be an alternate idea. After some discussion with my husband, we purchased two different sample pots (Elephants Breath and Ammonite). She also included a wallpaper sample I was looking into. It was neat to know that their wallpapers are done with their own in-house colours. Natalie had mentioned how to test our sample pots and we took her advice. Elephant Breath it is! It's a little on the pricy side with the paint but if you want good quality you have to pay for it! I'm willing to pay more just for the service alone.

Amazing service at the Toronto Showroom (just before stay at home order took effect in Toronto)…read more The sales representative (her name was Natalie or Tracy...sorry cannot remember her name for certain) was just WONDERFUL! She took the time to look at my samples for the kitchen and help suggest shades of grey paint that might work. She also showed me (and gave me samples) of wallpaper. The sales rep that afternoon (April 5) was just amazing! The quality of the products they have are amazing. Unfortunately, I was looking for a particular light shade of grey but the colours from F & B all have more of a cream colour look (not quite what I am looking for). Nevertheless, the quality of the paint and the customer service at the Toronto Showroom is exemplary! They even followed up with a phone call to check if there was any further assistance that I would need...I will definitely go back to F&B in the future and would highly recommend them!

Great experience! I found them to be very friendly, honest…read moreand knowledgeable! Despite our current environment, the interaction was very hospitable yet still in keeping with the Corona virus physical space mandates. Will definitely go back to them for all my painting needs.

I've been using Paint Depot for about 10 years now. I send my clients there because I know they'll…read morebe treated with kid gloves. Why? Because they treat everyone like that. There's no attitude in this paint store. What you get is the best paint advice in the city and everything you need for your project. They also keep all your paint colours on their computer listed by address then by the room. So I can call in and ask, 'what colour did I used at soandso's, in the master bedroom and basement?' And, just like magic, they have all the info there. No other paint store has offered this service to me, so kudos to you, Paint Depot, we very much appreciate it.

Moving requires two things- good movers (El Cheapo!) and good painting tools. I discovered…read morePrimetime Paint & Paper while browsing my new St. Lawrence neighborhood, and was incredibly impressed and inspired. The staff know their colors, and have a good eye- and best of all, the store houses some of the prettiest wallpaper and the full Benjamin Moore collection. I've painted my bathroom and bedroom, and today I even ordered some eco-friendly wallpaper. You can believe I'll be back soon once I attack my kitchen and living room... Moving made easy.

Having decided to redesign my six room condo, I chose Primetime Paint & Paper for their extensive…read moreselection and helpful, friendly employees. One lady was particularly helpful in completing the first two rooms. She was an enthusiastic collaborator, even asking for photos of the work so far. To complete the other four rooms, it took several tries to find times good for both of us. I didn't want to miss out on her exquisite taste in helping me choose from so many fine products. At least twice I spoke with the manager to confirm available time with her, and adjusted my visit to the time he confirmed she would be available. I arrived, and the manager informed me she wasn't yet free, so I agreed to wait. After fifteen minutes she came to me and apologized for the delay. We resumed the immediate phase of the order, which would have completed the third room. We came to some decisions and completed much of the order when the manager interrupted. He wanted her at the cash register immediately, and announced loudly that she had been with 'this gentleman' for an hour. I informed him I had only been in the store for twenty-five minutes. He responded nastily, 'You're not the only customer here, sir!" She started to tally my sales so far, during which he got even angrier, telling her she had spent enough time with 'this gentleman' and wanted her at the other cash station at once. I was completely stunned. She quietly apologized and explained this was not unusual. I paid for the order and she walked away even though we had been unable to complete it. I stood there in total shock. We had yet to finish even the current order, much less choose any of the remaining products. I had waited so long to resume the project that I felt frankly assaulted by such bizarre behaviour I had never experienced before. Now ignored, I didn't know what to do. I then protested to him that I was still in the middle of a big order. He smiled innocently and said, "Why do you sound so angry, sir?" I was speechless; finally, I asked him why he wanted to lose such a large order. With an insincere smile, he asked "Why are you so angry, sir?" That's when I noticed the three people in line cringing. I picked up the two gallons of paint I had bought so far and started to leave when he said softly, "See you soon, sir." I turned, and said, "I don't think so." As I left, another employee looked at me apologetically. The result of this experience was that it disrupted the completion plans because I had no idea where else I could go to find help even half as good on such an expensive project.

Service great service lots of selection, value dependent on product purchased…read more The customer service team appear very knowledgeable and provided a lot of information about the types of paint was best .

Great selection with helpful staff. Prices are amongst the best I've seen…read more I've been buying Benjamin Moore paint samples, in an effort to get just the right shade of colour for my walls, and at this store they're $6.95. I went to the Benjamin Store on Langstaff (near Weston Rd) and the same can was $11....and at the Benjamin Moore store on Bathurst near Major Mac they were $8.99. Huge savings here. Access Ito the lot when driving east on Steeles is odd (as its a curved entrance for those people travelling west), but further down there's another entrance. The staff members I've interacted with have been stellar...from the consultant who works in the paint section to the staff at the counters...all have customer skills down pat. This is now my preferred location to purchase paint.