An excellent place to shop. Free delivery and great customer service. They go out of their way to…read moregive you great customer service. Bought several large ticket items and found that Kramer Hardware was much much cheaper than Menards. Great place to shop!!

Ace is the place with the helpful hardware man and woman. Needed glass cut they got it done for me…read morewhile I waited. Needed painting supplies and paint , it was a perfect match. Garden supplies galore. And they have a complete rental center from tools to trucks. Stop by their store on South Illinois in Mason City. Tell them John sent you.

Customer service from caring people... makes shopping for wallpaper and window treatments a…read morepleasant experience!

I purchased all my paint here for several years....Large selection of colors and types. I have…read morealways stuck with Ben Moore paint and probably will for life ---They have a huge design place upstairs and they allow you to take home the books for a few days to look at and ponder. I have also done several wall papers back in the day---and of course various paint techniques. The people there are always helpful with advice.....if you live in the area....you should go here---the quality is waaaay better than any paint you would get at the large chain store....

Nice store that I have used often over the past several years. Unfortunately service has gone down…read morerecently. Used to always be greeted when arriving and asked if they could help me find something. Today 2 customers in the store and 4 or 5 employees. No one acknowledged my presence until I went to check out. These smaller town stores can't compete on price or selection sp they need to excel with service. I'm hopeful they will bring it back again. Not the 1st time I've experienced this change just my 1st review of it.

Called over to ask about Benjamin Moore Aura and the team member was extremely knowledgeable and…read morehelpful. We later went in and picked out a color from the few we had in mind. The gentleman working provided top notch customer service. We will be returning for future needs.

I spoke with Nicole today and she was very helpful and friendly. It's nice to meet people in…read morecustomer service that are positive, friendly and helpful to customers even when some of their customers only want to point out the negative. I would highly recommend this location.

Great service and fantastic products! Every time I come in the staff seems happy to help and very…read moreknowledgeable.

This review is for Sherwin Williams "Harmony" line (low or zero VOC) odor absorbing/anti-microbial…read morepaint. This line of paint is supposed to be one of the best paints from their store. It cost nearly $50 per can on sale. I was very disappointed as it seems to use a lot more paint than other brands and finally covers over primer after 2 labored coats are applied (primer bleeds through 1 coat, no matter what color I've purchased). When I painted in the same conditions, same room, over primer on a different wall with one coat of Home Depot's Behr (low odor formula) which is less than $30 a can on sale, Behr covered completely with one coat, and used less paint and less effort. (less having to double-back over areas you've already rolled, etc.) Overall, its much easier work and better coverage for way less money if you go with another brand. I have experienced this with "Harmony" no matter what store I've bought from. I typically buy it for its low odor properties and because the store is closer to my home than Home Depot, but it's not worth it anymore...its more money and more work to paint, and it is as if they put so many features into the harmony formula that its results are watered down appearance and application experience. Save your money and time spent re-painting. This particular review is not targeted toward the particular store or store employees. They are very helpful when going there for supplies and their paint matching process is very precise.

Have had awful times except when one employee is working he is a gem others not so much. Have a lot…read moreof slackers & no knowledge of where things are. We are always upset when we leave. Wish we had other choices around here.

Terrible customer service. Employees aren't very knowledgeable. Some of them ignore you…read more Never liked Menards anyway, but this location is terrible. Never leave feeling it was a good experience. On the higher side of prices.