Excellent quality paint and materials. Much much better and cheaper than anything you would get at…read moreMenards. Great customer service!!

From the owner: Your local Sherwin-Williams Paint Store in Mason City, IA, provides expert advice, premium…read morecoatings, paint matching, and professional-grade supplies for home updates, DIY projects, and contractor work across suburban communities. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.

Customer service from caring people... makes shopping for wallpaper and window treatments a…read morepleasant experience!

I purchased all my paint here for several years....Large selection of colors and types. I have…read morealways stuck with Ben Moore paint and probably will for life ---They have a huge design place upstairs and they allow you to take home the books for a few days to look at and ponder. I have also done several wall papers back in the day---and of course various paint techniques. The people there are always helpful with advice.....if you live in the area....you should go here---the quality is waaaay better than any paint you would get at the large chain store....

Nice store that I have used often over the past several years. Unfortunately service has gone down…read morerecently. Used to always be greeted when arriving and asked if they could help me find something. Today 2 customers in the store and 4 or 5 employees. No one acknowledged my presence until I went to check out. These smaller town stores can't compete on price or selection sp they need to excel with service. I'm hopeful they will bring it back again. Not the 1st time I've experienced this change just my 1st review of it.

Called over to ask about Benjamin Moore Aura and the team member was extremely knowledgeable and…read morehelpful. We later went in and picked out a color from the few we had in mind. The gentleman working provided top notch customer service. We will be returning for future needs.

I spoke with Nicole today and she was very helpful and friendly. It's nice to meet people in…read morecustomer service that are positive, friendly and helpful to customers even when some of their customers only want to point out the negative. I would highly recommend this location.

Great service and fantastic products! Every time I come in the staff seems happy to help and very…read moreknowledgeable.

This review is for Sherwin Williams "Harmony" line (low or zero VOC) odor absorbing/anti-microbial…read morepaint. This line of paint is supposed to be one of the best paints from their store. It cost nearly $50 per can on sale. I was very disappointed as it seems to use a lot more paint than other brands and finally covers over primer after 2 labored coats are applied (primer bleeds through 1 coat, no matter what color I've purchased). When I painted in the same conditions, same room, over primer on a different wall with one coat of Home Depot's Behr (low odor formula) which is less than $30 a can on sale, Behr covered completely with one coat, and used less paint and less effort. (less having to double-back over areas you've already rolled, etc.) Overall, its much easier work and better coverage for way less money if you go with another brand. I have experienced this with "Harmony" no matter what store I've bought from. I typically buy it for its low odor properties and because the store is closer to my home than Home Depot, but it's not worth it anymore...its more money and more work to paint, and it is as if they put so many features into the harmony formula that its results are watered down appearance and application experience. Save your money and time spent re-painting. This particular review is not targeted toward the particular store or store employees. They are very helpful when going there for supplies and their paint matching process is very precise.

Management is horribly unprofessional! Corporate office should seriously look at replacing the…read morecurrent manager and assistant manager. Not a very friendly place to shop. Very intimidating and scary place because of store manager.

Very unreliable. During winter if you want stuff outside it's all frozen together & no help comes…read morewhen asked. Poor direction of where things are located- probably should physically show customer. Has happened twice in one week. Sign says "Our self serve warehouse will save you time." That isn't accurate. Spent over an hour just to get treated 2x4s then cut took another 30 minutes.