My home builder said that if I ever needed paint for touch-ups, all I would need to do is go to…read moreSherwin-Williams and they could look up everything by our address. This apparently is not true. The staff was rude and not helpful at all. And, as a side note, it's not doing the staff any good to wear their masks draped over 1 ear.

From the owner: Your local Sherwin-Williams Paint Store in Lubbock, TX, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.

This is the most incompetent store I have ever been at. The employees here are rude and very slow.read more

My paint store experience was a good one.... I do not remember the names of the employees that…read moreassisted me.... sorry... But , I was greeted and allowed to shop for a paint color with as much or as little help as I dictated. I was able to purchase small amounts of sample colors and that was a wonderful way to actually see the colors on my wall before I bought a gallon... I will use this store as my "go to" for paint supplies in Lubbock. Although my painting project has taken longer than planned, It is taking way longer than I expected. That's OK.... it'll be great when I finish!

Love Ollies!! Great prices and unique and cool stuff. A lot of home decor items and big rugs at…read moregood prices. The store is older but decently maintained compared to others. Easy parking and restrooms are "okay" lol other than that I love Ollies!!

I really enjoy shopping at Ollie's Bargain Outlet. They usually have good-quality products at very…read morereasonable prices, and it is a great place to find deals if you do not mind the selection changing from week to week. The store is not always clearly marked, but it is fairly organized. You can usually tell what section you are in, whether it is toys, automotive, home goods, or something else, which makes it pretty easy to figure out if they have what you are looking for. That said, customer service has not been a strong point in my experience. The employees are not usually very helpful, but most of the time that is not a major issue because the store is easy enough to shop on your own. The only significant problem I have had involved my grandmother. She walked behind the counter area to look at some Christmas bags that were displayed back there. For context, this location has several registers, there was no clear sign or barrier indicating customers could not step into that area, and there was merchandise displayed on the wall behind the counter. It seemed like an easy and understandable mistake. Instead of simply explaining the policy respectfully, the cashier was dismissive and unprofessional. My grandmother explained that she was only trying to pick out the bags she wanted to purchase so she would not have to describe 15 different bags to someone who would then have to walk back and grab them. The cashier called a manager over, and my grandmother said she would wait for the second cashier to open because of how she was being treated. The employee then continued making unnecessary remarks. Overall, I still like Ollie's and will continue shopping there for the deals, but the customer service could definitely use improvement. A simple misunderstanding should have been handled with basic professionalism and respect, especially toward an older customer

Great furniture store with a nice selection! I found an amazing bedroom set, and I was especially…read moreimpressed by how quickly they could deliver it. Anything available on the showroom floor can be delivered on the next available delivery day. Very convenient!

Amazing furniture store. Very large with all types of furniture styles. Outdoor and indoor…read morefurniture. Statues and decorative yard art along with home accents and much more. It ids quite a drive outside Amarillo but worth going. I have been coming here for almost 20 years and have purchased alot of furniture. My complete bedroom set is from here and we still have it. Go by and stroll around just to see you will not be disappointed. I highly recommend you take the time to check it out.

Really helpful staff. Good, but not great selection. Looking for crepe myrtles. Tough find after…read moreValentines Day Freeze

Best place in Lubbock to see Santa. Amazing amount of Christmas bulbs and trees on display. This is…read morean annual pilgrimage for us. Also like this place for gardening gifts.

Great place to buy plants!! Nice healthy selection and…read morehelpful staff. I love that they often have different sizes depending on your budget.

Not recommend, overpriced, Misty was rude. cut me off when…read moreI was talking to her about a plant I purchased there that died within ten days.

We were looking for a large evergreen...... No one offered…read moreto help us or even asked if we needed help. We wandered around looking and finally left. They had the possibility of a big sale if they could have shown some customer service effort.

So happy I found this nursery! Starting flowers from seeds has been a struggle this year. Stopped…read morein here and grabbed a few flowering plants for my patio. Now I can enjoy the flowers that are attracting birds and butterflies. Pretty reasonable pricing too! The coolest plant I discovered was a strawberry mint.... Smells like heaven.... Love it. I hope I can keep it alive.... lol

I went in a couple weeks ago and was extremely overwhelmed with what I needed to find, this lovely…read moreworker named Alyx was very helpful and pointed me in the right direction. Other workers didn't seem to have the knowledge she did, I had asked a couple before. Thanks Alyx!!

I would like to share a very disappointing experience I had at Home Depot, located at 5801 W Loop…read more289 Acc Rd, Lubbock, TX 79414, on August 11 around 7:30 PM. I went to the Customer Service desk to request a price match for a freezer. The female employee who assisted me appeared unwilling to help from the beginning. When I tried to explain my request, she acted as though she could not understand what I was saying. I even opened Home Depot's official Price Match Policy on my phone and showed it to her directly, but she still refused to assist me and told me that she did not know about the price match policy, despite the fact that I had the policy right in front of her. I do not remember her name. She was a shorter, older white woman. What was most upsetting was not simply that my price match request was initially denied, but the way I felt I was treated and spoken to as a customer. As an Asian customer, the interaction left me feeling that I was not being treated with the same level of respect and willingness to help that I would reasonably expect from a customer service employee. Eventually, I asked to speak with a manager. Diego then assisted me and resolved the issue very quickly without any problem. I sincerely appreciate Diego's professionalism and willingness to help. I hope Home Depot will review what happened and consider whether its employees are receiving adequate training on both company policies and customer service. More importantly, employees at the Customer Service desk should treat every customer with patience, respect, and professionalism, regardless of their race, ethnicity, accent, or ability to communicate perfectly in English. I am not making a definitive accusation of discrimination, because I cannot know the employee's intentions. However, the way I was treated made me feel uncomfortable and disrespected, and I believe Home Depot should take this concern seriously and look into the situation.

HAD TO POST ON YELP BECAUSE THEY DELETED MY GOOGLE REVIEW!!! I bought a cutting board here the…read moreother day, when I went to pick it up, it snapped in half. I brought it in to exchange and the owner was incredibly rude to me. I had found the same board on the shelf, but it also had an issue with the glue not being secure and the board wiggling. I was hoping to get a price match on a different board due to the inconvience, but the owner instead scolded me, told me she has sold a million of these with no issue, and insisted I took it. Here is the glue obviously splitting, sure to break soon. (Taken right after the encounter) | will not be coming back to KK's due to the disrespect I was treated with. I hope their customer service improves.

closed 30 minutes before closing while we were about to come in for a last minute presentread more