Horrible customer service. Save yourself the wasted time and rude employees and head to Ace for…read morebetter products and friendly helpful people!

After reading many reviews on the different paints from Lowe's, Home Depot and Sherwin-Williams I…read morefound that Benjamin Moore has the best paint for cabinets. I came here on a Monday afternoon and was surprised on how much product they had in the store. All the color samples and brushes you need. I had a color sample from Lowe's and the guy was able to match it perfectly. I went with the Benjamin Moore advance It runs about $93 a gallon total which is absolutely crazy but it goes on like glass. Can't wait to see The finished product of my very old But sturdy cabinets. The store was in Lake Mary. Not much parking but they do have one space allotted for Benjamin Moore customer.

Faimly owned for decades .. great paint at great prices and very friendly folks .. go visit.. you…read morewon't regret the experience.. what ever colors you need they will custom make for you .. you can't beat the selection or personal service.

There are those places which we want to keep to ourselves forever. Wonder Products Paint is just…read morethat place. After shopping here for a little more than three years, I think it is safe to share. There is enough paint to go around. It is located on a section of South St. that goes one-way towards Downtown Orlando. Access Primrose St. from whichever direction north or south and then turn towards west, this is a one way. Parking is restricted to street level along South St., be extremely careful with traffic. This is not your big box hardware store with tons of people at your disposal to guide you to every little piece of fancy tool or gimmick you see on HGTV. The limited number of people who work here are extremely dedicated and knowledgeable in their product. If you ask for something specific and they say "We don't have that." Believe them. They know. The store is crammed into a little space with very narrow walking aisles. However, the staff here is knowledgeable and can definitely find anything comparable to what your favorite HGTV host was talking about. Normally, the people who shop here are private contractors with small individually owned companies. The claim to fame here is paint. They have over a gazillion gallons of paint stored inside and out back, yes....in the backyard. You name the most fanciful of paints, they have it. From the $55 a gal Benjamin Moore Aura, Pratt and Lambert, Sherwin Williams, to the elastomeric exterior Color Wheel and anywhere in between. They carry exterior, interior, stains, gels, wood, metal, industrial, and home paints. If there is something specific you want, like maybe a low VOC, they can make it for you. Did I mention that they have a mad scientist ...um mixologist who will mix up anything? Oh yeah, he is a genius. They have those giant color swatches available in the store. But it is advisable to bring your own color swatches with exactly what finish and the amount you need. From there the mixologist will help you find what you need. If he can't find your exact request he'll whip up a batch for you. Word of caution here.....since it maybe very hard to replicate this special mix, buy enough or a little extra. Word of caution have a paint strainer handy when you are ready to paint. Since some of this paint may sit outside for a while there could be some sediment formation. No worries, strain and paint. So where does all of this paint come from? There are several big name paint companies when they mistint big orders what will they do with the "damaged" paint? Sell it to this store at a significantly lower price. That saving is passed on to you. Three years ago the price for a gal of paint at Wonder products was $5. Today it is $8. So for $8 a gal you can get a $55 gal paint, if that is what you want. Since this is a mistint paint store the price for white paint is much higher. There might be special features that you wish for, they will take your order and ask you to came back later. In a day or two they have new paint coming in all the time. Your special order may be in there. Whatever you fancy they are willing to work with you to get there. You just got to have some patience. Great find, great store, friendly reliable solid staff.

I love this location. . . it's clean, always stocked, easy to get in/out of, and best of all the…read morecustomer service is top notch. I was already obsessed with University Ace, but my latest experience took me over the top. I ordered a new keyfob to be programmed after buying a newer used car that only came 1 key. Once i received notification from Ace that the keyfob came in, I returned this morning at 7 AM to pick it up and get it programmed. Upon trying to program it, the Technician, Leslie, was unable to get the car out of 'programming' mode for some reason. After 1.5 hours of her multiple attempts and getting back up from her Manager, even disconnecting/reconnecting the car battery, they committed to calling the manufacturer and offered to take me to work why they worked on it. I get a call mid morning that she removed and took the battery to an auto parts store to be tested where it was found to be bad/dead. She left it for 1-2 hours to see if it could be charged and was planning to return, reinstall, and try programming the keyfob again. She returned to the auto parts store to pick up the charged battery and found it was bad. She immediately called me to let me know the findings and then offered, if I wanted, to pick up a new battery, install it, and reprogram the keyfob again. I just received a call from Leslie that my car is ready with new working battery and two working keyfobs. Customer service doesn't get any better then this. . . and THIS is why University Ace Hardware is my favorite store of all time!!! Leslie is a stellar employee that Ace should be very proud of . . . I certainly hope they treat her right!

I had an extremely disappointing experience at this specific Ace's Hardware. I purchased a hex…read morescrewdriver set, took it back to my apartment and realized it didn't fit for the screw I needed it for. I brought the set back in original packaging, no damage, and my original receipt but I was told that I couldn't return it because it was "used." What made this experience so frustrating was how rude the employee at the register was. I left feeling like I wasn't being treated fairly. Later in the day, my father returned with the exact packaging and the exact same receipt. They accepted the return without any issue and were friendly to him. Based on how differently we were treated while under the same circumstances, I was left feeling like I was judged differently only because I was a younger customer. Whether that was intentional or not, that's how the entire experience came across. I expected consistent customer service for everyone and unfortunately, that wasn't my experience.

It's ok, but not as attentive and pleasant employees. They help, but it's not the same as the "old"…read moreAce in the shopping center. It's lost the old hardware store charm.

Stopped in our local Ace today to as I needed to repair a hole in my screened in porch thanks to…read morethe local squirrels. George was very helpful in directing me to the correct product and how to apply it.

I made a quick stop to grab some plants for my garden. I was in and out of the store within 10…read moreminutes. I was so proud of myself. The store was clean and pretty organized in the garden area. The staff was kind and friendly. Pricing were pretty decent too. I only spent 50 bucks for fertilizer and two plants and two small pots.

It has been a long time since I have been in this particular store. The other evening, I needed a…read moresmall bag of organic potting soil and Home Depot saved my day. It is late in the planting season and other places like Walmart had next to 0 inventory. I was greeted by 2 employees as I walked through the door. Once inside, I went immediately to the garden center and was able to quickly and easily find the item that I needed. There was no one in line so I was able to quickly checkout and be on my way. I used the potting soil right away and it was exactly what I needed. Success!

They always have what you're looking for, and the tool/product needed to complete the job.read more

I had a very concerning experience at the Casselberry location of Floor & Decor…read more(chatgpt://generic-entity?number=0) that I feel people should be aware of. A few years ago, I was with my friend Jayesh Patel purchasing tile. Some of the tile boxes were damaged and flimsy, so we carefully placed them into a sturdier box. At checkout, we clearly explained this to the cashier so she could charge us correctly. Unfortunately, she received a phone call during checkout, became distracted, and rang up the wrong items at a lower price. This was entirely her mistake--not ours. Weeks later, my friend received a call from law enforcement saying the store wanted to press theft charges against him. Instead of reviewing their own error, they escalated the situation to the police. To resolve the issue, he went back and paid the difference--despite it being caused by their employee. I recently came across a review from Mr. Boyd that reminded me of the tragic situation my friend faced, and it prompted me to share this experience. This situation could have been handled with basic professionalism and internal review. Instead, it became an unnecessary and stressful legal scare for a customer who acted in good faith. If this reflects a broader pattern, it raises serious concerns about how situations like this are handled and whether customers are being treated fairly. Very disappointing experience. I've been to other Floor & Decor locations that operate professionally, but this one handled the situation poorly. Be cautious and double-check everything at checkout.

Whatever you need, they have it!…read more Or, if they don't have it, I don't need it! Shopping at this ace hardware store reminds me of my little town in Wisconsin. Friendly staff and very fair prices.

Everyone there is happy to help you. They know their stuff. They won't just tell you where the…read morestuff is they take you to it plus answer any question you might have.

I visited The Tile Shop and had an outstanding experience thanks to the help of Dan at the…read moreAltamonte location. From the moment I walked in, he was welcoming, knowledgeable, and genuinely invested in helping me choose the perfect materials for my project. Dan took the time to understand my style preferences and space layout, then guided me through multiple options without ever making me feel rushed. Their expertise in tile types and flooring durability considerations made my decision-making process so much easier. I appreciated Dan's eye for design combinations I wouldn't have considered on my own. Throughout the process, he was patient and professional, making sure I felt confident in my choices. Thanks to his guidance, I left with products I love. I want to give a huge thank you to Dan at The Tile Shop for his exceptional help with my returns. The items I needed to bring back were far too large and heavy for me to manage on my own, but Dan handled everything with professionalism, patience, and a genuinely helpful attitude. He went above and beyond--taking care of the heavy lifting, guiding me through the return process. What could have been a stressful experience turned into an easy one thanks to his support. Dan's customer service is outstanding, and I truly appreciate the extra effort he put in. If you need assistance, he's definitely the person to ask for!

Such a cool shop. Loved looking around here and the staff was super friendly and welcoming. I…read morewalked around looking at all the demo areas and taking it all in. One of the sales associates came over and we talked for a bit. Been considering redoing the flooring and walls in our guest bathroom as it just needs an update to look a bit more modern. The staff was really helpful and didn't hover after our chat - just gave me his name and offered help if needed after I looked around. Took pictures of all the things I liked to show the husband and start the talks about the direction we want to go in. Overall: A Great store with tons of demo areas to get plenty of ideas!!