1. Sherwin-Williams Paint Store

    1. Sherwin-Williams Paint Store

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    Lafayette Hill, PA

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    Sherwin-Williams Paint Store

    4.2 (5 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 1 month ago

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    3 months ago

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    8 years ago

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    6 years ago

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    7 years ago

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    16 years ago

    Good quick service & the price for super paint was reasonable.

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    $25,000... for TWO Christmas Trees?!…read more I don't normally blast a business on social media, but this one... this one deserves it. And honestly, I need to vent before my head explodes like an overinflated ornament. As many of you know, my wife and I recently moved into a big, beautiful new home. So, wanting to do something special for her first Christmas in it, I decided to surprise her by having the inside professionally decorated for the holidays. The plan was simple: we'd walk up to the front door after our Thanksgiving cruise, she'd see a single elegant wreath, open the door, and BAM--Christmas magic. Hallmark-movie level brilliance. Something she'd remember forever. Well... she'll remember it. Not in a good way. I found a company online called Black Eyed Susan in Doylestown. I spoke with Susan herself -- and in hindsight, the red flags were waving like a parade. But I ignored them, gave her a $25,000 budget, sent photos of the house, arranged access while we were away, and paid a deposit. Fast-forward to the big reveal. We pull up to the house, and instead of holiday wonder... We're greeted by two massive flower pots tipped over on the front steps. Dirt everywhere. My wife is already annoyed. We spend 10 minutes trying to lift the things before realizing the bottoms are ROUND. Not flat. ROUND. Who even designs pots that way? The answer: someone selling overpriced junk. But hey, maybe the inside would redeem things... right? Spoiler alert: it didn't. We open the door expecting Christmas brilliance, and instead--we get... A Christmas tree in the foyer. Just one. And not even a remarkable one. Literally just... a tree. And some droopy, wilted green garland that looked like it had fought a battle with a weed whacker and lost. That's it. For the whole entryway. We turn the corner into the family room, and there's another Christmas tree -- this one comically oversized, like it was trying to escape from a shopping mall. A few random glass balls dangled from the upstairs walkway. Four windows got lonely ornaments. And the mantle -- which on Susan's website looks glamorous and luxurious -- had the saddest strand of wilted garland you've ever seen. I've seen more impressive greenery at Home Depot in JULY. So for $25,000, what did we actually get? Two Christmas trees and some wilted greenery. That's it. That's the whole list. After a few days of trying to reason with Susan the Snob -- who, by the way, speaks to customers like she's hand-selecting decor for the Queen of England -- I realized something: My wife was supposed to get a Hallmark Christmas. Instead, I accidentally hired the villain of the movie. I even tried to be MORE than fair. I told her she could take everything back and keep $10,000 just for her "time." But nope. Susan the Snob decided she wants ANOTHER $5,000 from me. $5,000. For... what exactly? The dirt on my porch? Feel free to tell her what you think of that idea. And finally -- if anyone wants two giant, overbearing Christmas trees for next year... come get them. Free of charge. Because we will NEVER be using them again.

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    I visited several times and the selection of plants is overwhelming. I had a special request that…read moreour local deer and rabbits would avoid. The staff was very knowledgeable and helped me find plants that would meet my need. I appreciated that the staff took the time to explain everything and I purchased several plants that look beautiful in our yard. I will definitely visit their nursery again.

    If you want trouble with your pond, call Holly Days. They will cause it, try to fix it, fail, and…read morethen blame you. Below is the full record -- my original review, their public response, and the facts. Judge for yourself. I originally posted this experience on Google. Rather than resolve anything, the company responded there with the false claims addressed below -- so I am sharing the full record here as well. My original review (four months ago, after months of being ghosted): If you want to be lied to, gaslighted, and disappointed -- call these guys. Chuck and the team pierced my pond liner and, despite admitting fault, failed to fix it after three attempts. Instead of actually sealing the leak, they secretly ran a water line to the pond to keep it full automatically. I only found out after my water bill spiked and the constant underground leaking caused my patio pavers to buckle. Now that the damage is undeniable, they are ignoring my calls and claiming no responsibility. Their public response, in summary: They claimed the leak appeared "weeks after" the cleaning, that the liner was simply old, that they recommended a full replacement, that the automatic fill line "was discussed prior to installation," and -- after visiting our backyard uninvited in response to my review -- that the real problem was our "negligent care" of the pond. Now the facts: The pond began losing water immediately after their service. Not weeks after. The fill line was never discussed. We learned it existed when our water company contacted us about abnormally high usage and asked if we had a leak. That is how we discovered a water line had been run to our pond -- from our utility, not from Holly Days. Ask yourself: if we had knowingly approved a line pumping water into a leaking pond indefinitely, why would the bill have surprised us? They never recommended a liner replacement. What actually happened: they came out multiple times, attempted repairs, and acknowledged responsibility -- right up until the fix proved difficult. Then the story changed and the ghosting began. Most troubling, their reply confirms that after seeing my review, they entered our backyard to inspect the pond. We did not invite them, and we were not home. They then used that uninvited visit to accuse us, in writing, of neglect. As for that accusation: the pond had to be completely rebuilt -- a major expense caused by damage their team created and could not fix. That is not neglect. That is the cost of their work. We hired this company to clean a pond. We ended up with a punctured liner, an unauthorized water line, buckled patio pavers from months of underground leaking, inflated water bills, a full rebuild, and a public accusation that we neglected our own property. We are now evaluating small claims court to recover the rebuild cost - Read their reply. Read this. Decide which account holds together.

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