Is it more expensive than a big box store? Absolutely. Will you notice the difference immediately? Doubtful. Will you notice in 5 years when the cheap paint begins to fade and now you're contemplating the south side of your house? Yes. You don't come here to get a deal. You go to Sherwin-Williams for superior customer service and paint that will outlast your project. It rolls on easy and keeps its color. read more

My first time to this particular Sherwin-Williams store, the service was top-notch, and the knowledge of the sales people was above reproach! Before it was my turn, I was acknowledged and in my turn professionally helped! Everyone was helped in order, professionally and as quickly as possible with a human touch! Well Done Grossmont Staff! read more

Sherwin-Williams Store La Mesa..Fabulous! I needed some wall paper I purchased seven years ago & Ella & Halley spent over an hour & a half researching & helping me find a companion for a discontinued pattern..These days..Who does that..These two girls KNOW their business..They helped me find a perfect match & did it with Professionalism..Kindness..& enthusiasm..I so enjoyed working with both these young girls..Rare to find such true helpfulness with a caring attitude..ELLA & HALLEY..10stars..These two girls are "Keepers" ..I Hope you read this review Sherwin-Williams CEO I Live In The Beach But worth the Time & Drive to La Mesa just to work with Ella & Halley Also..This is a Great "Go To Store" for a wonderful selection of Wall Paper..Ask for One of these Girls..They know their inventory! Gloria Castro read more

Young man at counter replied to my question about paint colors , "I don't get paid enough to describe differences in white colors " ... went on to say "difference between his paint and Home Depot was that there's was "dog s**" , really ? That's your techincal opinion? Seems like a lazy staff and living off a past reputation . Check out YouTube , Behr marquee is better .. read more

It's a rarity now finding great customer service. I left this store feeling mission accomplished. All due to a wonderful employee, Tyler Crouse. Wow! I'm so impressed I had to leave a review. He helped me find the color of paint for my house. I had no idea what color to choose. I brought in tile from our pool and Tyler was a sweet heart. He brought out 12 colors and bam I was able to make a decision. I recommend this store. So friendly and willing to help. Thank you Tyler!!! read more

With some family scheduled to come to town in a week, my wife and I decided to touch up a few spots of chipped paint in our kitchen over the weekend. Our house was purchased a few years ago and the previous owners had left us extra gallons of the different paints used throughout the house in a shelf in the garage. The kitchen cabinets had been painted a light grey color and the extra "kitchen cabinet" paint in the garage didn't look too good, so I snapped a picture of the lid/barcode and headed over to Sherwin-Williams to grab a replacement. Tyler assisted in replacing the paint can by scanning the barcode. Upon applying the paint at home about an hour later, the new paint color was drastically darker than the existing cabinet grey. We allowed it some time to dry while we hung by the pool. However, a few hours later, the paint hadn't dried any lighter and there was a considerable difference in tones. I grabbed the new can and a drawer and headed back to the shop. Tyler happily scanned the drawer with the color device. It was way off! Tyler used the new, scanned info to make a replacement can for us. Took only a few minutes and he was very helpful & professional throughout. The second can color matched perfect and we were able to complete the small touch ups as needed. Kudos to Tyler and his awesome customer service! read more

Recently painted our living room with some of their higher quality paint. It was great coverage and minimal odor. I never knew there were different quality level in paints, and it helped they're offering a sale so got 50%. read more

Sherwin-Williams Paint Store - Which color do you want? - Paint Stores Near Me - La Mesa, California

This Sherwin-Williams has Amazing customer service! They went way, way above and beyond to help us match a paint that was purchased two years ago. Thank you for being an absolute pleasure to work with! read more

Tyler- he is the reason we will always return to this store! Upon entering the store we were immediately greeted by Tyler and he was eager to help and answer any questions we had. He made sure we purchased the right products by asking about our progeny needs. He's a GEM!! read more

This is a new location, just opened in La Mesa where the Firestone Tire store was previously located (and 20 years ago a gas station existed here.). I was glad to see a business finally open because it sat empty for a long time after the Firestone closed. I stopped in just to check it out the other day and had a look around. The sales people were very attentive. This store wasn't as big as some paint stores I've been in but they seem to have quite a selection. I didn't need anything at the time so I just walked around and asked a few questions. I was also curious if they had any merchandise that might be useful to someone into crafts such as tole painting etc. I didn't see anything in that category but if I ever want to paint a room I would certainly consider coming back to buy the supplies at this convenient location. I think the store will be a welcome addition to the La Mesa area. read more

Sherwin-Williams Paint Store - Front view. - Paint Stores Near Me - La Mesa, California

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" Nice Clean Store But Expensive " I went last week to the Sherwin-Williams in La Mesa to buy some paint. The store is very clean and is nicely stocked. The employees were not very friendly, but I purchased 2 gallons of paint. The paint is very expensive however. But everyone tells me this Sherwin-Williams paint is the best ! This is a nice store now, where it used to be a Firestone Tire Store a few years ago. read more

Sherwin-Williams Paint Store - Sherwin-Williams Paints Entrance - Paint Stores Near Me - La Mesa, California

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Review based on corporate standard, not the quality of their products. Very disappointed with the La Mesa Sherwin Williams store today. I needed some specific items at the store and went to yelp to make sure the store was open, and it was according to the hours listed. It is a Saturday, 20 minutes before closing and the doors were locked, lights were on, even the open sign was still illuminated, but Unfortunately I will not be able to get the items that I need for my painter and have everything ready for him tomorrow morning. My review is based on the corporate standard, I expect a mom-and-pop shop to close 20 to 30 minutes early maybe more, but not Sherwin Williams, Dunn Edwards, or Home Depot. So when I need a specific item, and I need it fast for a job, I want to choose a company that I can count on to be open when they say they are open. Not saying I wont be back, but I will think twice. read more

Sherwin-Williams Paint Store - Paint Stores Near Me - La Mesa, California

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Apparently I dropped in on the employee's social hour. Three people working, none asked to help, just pointed me in the general direction of product I was looking for. Product selection was depleted. Don't waste your time time here, take your money somewhere else. read more

Man. Tommy killed it with friendly customer service, great recommendation and fast paint mixing. He knows what he's doing, can multi task. Has everything getting done while we were checking out. Awesome experience. I'll always come back. read more

Love this store! This week Jessica was a godsend to me. She took the time to give me the exactly the help and answers I was seeking. I can't thank her enough. I live 3 streets away, and this feels like the kind of place I'd find in a quaint community. The sales associates have always been super friendly and helpful. I've observed employees welcoming their regular customers by name and asking about how their pets are doing. I highly recommend La Mesa Sherwin Williams for people seeking personalized service and a great overall paint products. read more

I was waiting for the employee at the store then I asked for color match and they said ours machine is broken so we can't do that Seriously you have only 1 color match machine ? THD has like 4 and they're not a paint store read more

Super rude I said I was having a hard time finding a color and had got lots of samples before and can't find the right color they told me to go to Lowe's.. I came here for help the find the color!! Not cool will never go back read more

Amazing customer service. Especially during these times, I am so grateful. They are courteous and professional. You can order your paint and pay for it on the telephone, call them when you arrive, and they will put it in your trunk without any contact. I had them color match wallpaper and it matched exactly. Thank you especially Terry and Quinton. Quinto actually darkened up some paint for me also -so awesome. read more

I don't know if this place is under new management but the last few times I've been in here the paint buying process has been soo unnecessarily difficult! I'm just trying to order your overpriced paint, why do you need my first Borns ssn? I'll take your paint samples and get the color done at Home Depot. Most of the employees have been pleasurable and easy to deal with. it's only been the last few times dealing with a guy who feels like he's the new manager thats been unpleasant. Won't be back here. read more

Beware - Bad color mixes/matching. Turns out the the "same color" (by S-W number and name) is quite DIFFERENT depending on whether you get quarts or gallons. S-W staff at store just recently volunteered that information after we had our entire house painted inside. We chose colors based on chips and quart tester samples. We made our choices based on those samples. Once completed we bought quarts of paint for touch-ups. Had a heck of a time understanding why it looked so different from what the contractor applied (using gallon/5 gal sizes for job). Now it all makes sense. Note that this seems to apply to medium to darker colors; whites and light grays seem to match well. The quart colors are truer to the color chips and testers than the gallons. Richer colors in the quarts vs the gallons. Really bad; who paints whole house with quarts??? And, who buys gallons for touch-ups. Doomed either way. Paint stores have been mixing paint colors at the retail sites with absolute color consistency regardless of size containers for well over 30 years. How can S-W not be able to get this right??? We should have been warned from the first visit last fall when we were getting our testers. I find it a completely disrespectful and negligent business that would leave us in the dark. By the way, they told our contractor who was buying some additional paint, not us. Retail customers don't count? read more

If I could give this business a minus score, I would. I ordered wallpaper 24 Nov 2021, which I returned unopened on 20 Dec 2021 for a refund. I received a partial refund on 31 Jan 2022. This after calling three times and visiting the store once. Was told they were waiting on a"return label" from the wallpaper company. This was told to me 3 times-until I talked to the Manager in person on 30 Jan2022. Then, suddenly, on 31 Jan, I received a refund minus a restocking fee, which was never revealed to me until my exchange with the Mgr. I had in the meantime, on 22 Dec, made another order . This order was never submitted for filling!! I found that out on 31 Jan. ,over a month after placing the order. Then was also informed that 2 of my choices were "discontinued". I wasted a total of almost 2 months with this company and wound up with nothing but a "restocking" charge. Take a hint from me, do not do business with this company!! read more

Tommy helped me with a color match and was an absolute pleasure to work with. I was blown away by his paint knowledge and product history. Excellent service. Great advice and very funny. Thank you Tommy. read more

We are basically novice-level home improvers, and we went in here because we heard Sherwin Williams was the best. There was literally no one there. We kind of thought that since it was a whole brick and mortar shop devoted to paint that someone would be there to advise us on gloss level, etc., but not so. The one girl behind the counter was chatting with a guy who appeared to be a regular the entire time we were there, plus we had to wait 10 minutes while they finished their conversation to be rung up. We were exhausted from pulling down wallpaper all day and it was not the greatest experience. read more

I picked up about 20 gal of paint to repaint the inside of my house. Josh the manager was super super helpful. He matched my colors perfect and when I went back in for more he had it mixed and ready to go for me. Great service!! read more

The crew here deserves a raise! Great service and no matter how big the order I make they knock it out in a timely manor. Don't forget to ask Tom cruise for his signature! read more

We received the best customer service from Valerie. Straight forward, knowledgeable, polite, professional, and knows her stuff! Smooth transaction. Thanks Valerie! read more

This is the best place to buy paint. If you join their paint club you will also receive nice discounts on everything. The staff is incredibly friendly and knowledgeable. Excellent customer service. Excellent products. read more

I received the best customer service from everyone here, especially Tommy who took the time to listen to my needs, give suggestions and show me items that would make the job easier. I will definitely make this my new go to place for all my painting, sanding and staining needs. It is a rarity to find a store with such knowledgeable, friendly and helpful employees. Kudos to whoever does the hiring. Your staff is well-trained and a pleasure to do business with. I will be back! read more

I'm not writing this review based on a one time experience but a pattern based on 3 interactions. The first time we visited this store there was an employee in the color chip area. He was polite at first but once we had questions he was so dismissive, and completely ignored us, continuing to fill the color chips. We grabbed some paint chips and left. A couple days later, we hadn't quite settled on a paint color yet and learned about the Color Snap Visualizer app, so we downloaded it, but couldn't get it to work. So we gave a call and the employee we talked with struggled with it as well, took our number, and said someone would call us back. By the next day, after we hadn't heard back, we decided to visit again. We were relieved to see that the parking lot was empty as we hoped for some assistance. Well, you can probably tell where this is going... We were in the color chip area for 5 minutes without any recognition from the staff when we asked for help with the app. The employee said that we shouldn't use the app because the colors aren't true and that our best bet would be to buy several test pints or schedule a color consultation (which is $95). While I agree that's probably the best route to take, I wanted to see how a combination of 3 colors would work which is why I wanted to use the app. Feeling like this was going nowhere, I approached another employee who said she was going on lunch. My frustration probably showed at this point so I just went back to the color chip area and tried to match a picture that had one if the colors I was hoping to find. This employee came over and said she could give us a couple of minutes so we explained that we were trying to find a color and she immediately suggested the $95 color consultation as well. That seems like a huge up sell to me! Now, I'm not suggesting that everyone who works at a paint store be a color expert, but I'm frankly insulted that I was encouraged to spend money before I had even decided on paint. I waited to write this review but the more I thought of it, I needed to share my experience with others. Bottom line: if you are looking for customer service from helpful employees don't go to the La Mesa Sherwin-Williams store. read more

I started using Sherwin Williams paint when painting a rental I was remodeling. I used a professional painter who learned on custom homes and had jobs in La Jolla. I bought the paints for him. I bought the best that Sherwin Williams has, Emerald, for both exterior and interior. He loved using the paint and commented on it several times as I had him do the second house I was remodeling. The first house we were matching a color to the exterior garage door which wasn't white and the trim was in dark brown. The gal was very patient with us in getting it right. She also gave us good advice. I've used the Miramar, Mira Mesa, San Diego and La Mesa stores and have no complaints in the service I've gotten. I learned that certain ones have more of an aptitude for their job and more experience working with the products. Now my friends son has taken our advice and is going to the La Mesa store to get Sherwin Williams paint for the house he is remodeling. Oh, and even my handyman is following up on jobs he is working on and enjoys using the Sherwin Williams paints we provide for him. A good color can create a mood or give a house a glow that others notice and like. read more