As usual EPCO was MORE than helpful, courteous, and super nice! Especially because this old paint…read morewasn't even theirs! The folks at Sherwin Williams declined to help pry off the old, rusty lid but Hai said, "Bring it in. I'll help you," and he did.

We have worked with Maddy a few times and she is so knowledgeable! She helped us pick paint colors…read morefor two small home projects. We will definitely be back.

Went in there today to buy some tape there were people behind the counter never acknowledged my…read morepresence had to wait at least 5 to 10 minutes to get checked out didn't apologize weren't very nice and the last thing he said was that's all he wanted to buy to say the place has gone downhill they need structure and customer service if I didn't need the tape today, I would've went to Home Depot or Menards saved a lot of money and at least got a smile when I got checked out

I have shopped at this store for most my life, Usually employees are very helpful and sweet. Today…read moreI went to return a few products that my elderly parents had and had not opened/used that they asked me. The manager Bill came over and in front of three young cashiers that he was training said, "what are you trying to do, empty out someone's garage." Without the cashier having even finished scanning the items to see if they could be returned he had made his decision/judgement. I find his comment disinhibited, judgemental, and quite unprofessional. In a day where people can more easily shop from amazon or home depot down the street; the ones that continue to come to your store out of loyalty you lose with nasty managers such as Bill.

We still go to this Ace because it is the one nearest us, but raised one star since my last review…read more-- each time we have gone back has been for something relatively small, but they do seem to really want to help you out. Because I was dumb I had to have locks rekeyed, and while it took quite some time, it was done accurately which for locks is the most important. They have always had multiple checkers available and I've almost never seen a line even on weekends! Kudos!

JC Licht paint store comes highly recommended for its warm, knowledgeable service that truly makes…read morecustomers like us feel valued. Shoppers appreciate the expert advice on choosing the perfect colors/ finishes/ brands, matching paints effortlessly, and tackling project challenges with confidence. Staff members like Melissa and Dean offer professionalism and patience, which adds a personal touch to every visit. The store features a wide selection of quality products and supplies, including Benjamin Moore paints and eco-friendly options, known for their accurate color matching and helpful problem-solving. Whether you're a homeowner eager to start a project or a designer seeking quality supplies, JC Licht is a trustworthy and welcoming destination for all your painting needs.

The manager in the Glenview store was extremely rude and Frankley just terrible. He hardly listened…read moreto what I had to say and jumped to tell me how the will not be helpful to me, and this is after buying many gallons of paint from this store. He ended up helping me somewhat and ended with the sentence " I will do it if you don't show your face in this store anymore." As a distinguished educator for over 30 years, This is a worst customer service I have ever experienced. I will ask my friend and colleagues to avoid this place at any cost.

I m so impressed with the customer service, wow !! I had to go back and adjust my paint and it was…read morea wonderful experience. Nick helped me to get it right and answered all my questions. Very kind and professional. When I got home I told my husband about it and he asked who helped you . I said Nick and my husband " of course he is a very nice person. He always goes the extra mile . Thanks Nick !

Great customer service! I stopped in yesterday to buy paint sample swatches. The store manager,…read moreJake Spizzirri, assisted me and he was so helpful and friendly. I'll definitely be back and will be sending clients to this location.

Called to order paint to do touch ups in the house. Was able to provide color name & code and they…read moreput together a perfect match. Nice experience over the phone and they offered easy curbside pickup. Will shop at this location again.

Came to the store to get a paint sample refill and also brought in an "outside" store flat white…read morepaint just to be shaken. They immediately gave me attitude that they won't shake it since it's not there product. Okay, attitude but whatever right. Then I ask them if they could open the older plastic paint sample top and they both roll their eyes at me and they can't do that with either ( their own product). Terrible attitudes for employees. One of the guys (white guy) was in a bad mood. Gotta love it when you leave your business in the hands of employees like this. I won't ever be doing business here again, and I'll go out of my way to let all my business contacts know and do the same. Too many other shops to support that actually support and respect a paying repeating customer.

We have been slowly giving our 100+ year-old home a facelift for the past 3 years, and I could not…read morehave done it without Linda at JC Licht in Northbrook. She was the biggest help to me when it came to picking out wallpaper and paint colors. She has been so patient throughout the entire process, and her knowledge when it comes to paint colors and wallpaper is off the charts! She would have me send pictures of the room, and even just from a photo would be able to tell me what would work. Sure enough her instincts were spot on every time...I'd bring home what she suggested to see in the room and she was always right! She takes all factors into account, and makes sure that she has a very good grasp on what is going on in a room (furniture, decor, light, adjacent rooms, etc) before suggesting colors. The process of picking out wallpaper proved to be harder than anticipated, as many of my selections were either discontinued or the minimums were way beyond what I needed for bathrooms and a mudroom. Linda always had back-up suggestions for me of similar papers that would work with price points that were always within my budget. She also helped us pick out our window treatments for a few rooms, and once again really knew how to tie it all together. If you need guidance when it comes to paint colors, wallpaper and window treatments you MUST go see Linda. Her help was invaluable to me and to the many others who I have referred to her. I have to also mention that everyone else who works at this JC LIcht is equally as kind, helpful and accommodating.

Wow-I met with Linda, their design consultant, and she had our basement color redesign…read morerecommendations picked out and approved after just one visit. Great service!

I received excellent service at Skokie Paint and will definitely return to this store for all of my…read morepainting needs. Wonderfully kind and professional small business. Very pleased.

Great service. Very knowledgeable staff. Quality paint & stains. These guys know their stuff…read more Also they will custom mix colors to match or compliment your existing colors and keep the custom recipes on file if you need them again.