Good product and looks great…read more The installers did a wonderful job, showed up on time, kept me informed of their progress and cleaned up after themselves. Thanks to Taylor and Bruno!

Great prices and customer service,. Our floors STILL look great after almost two years with large…read moredogs.

I've been to a share of tractor supply's and all have excellent customer service . But the service…read moreat the one on Gardendale is always with a smile and how can I help greeting. They will walk with you to help you find what you need and always be willing to help load your vehicle. They have the best prices than the big box home stores and the quality is guaranteed in my opinion. I can't rave enough about this store and the many others just like it when it comes to service with a smile.

I've honestly never heard of one of these stores till the day my dad took me to both the Tractor…read moreSupply in Jasper and this one in Gardendale. The one in Jasper sells way more items for dogs. It makes you feel like you were at a pet store mainly. I didn't see quite as many items for dogs here but they did have some clever chew toys. This location seemed to have mainly farm equipment and off road vehicles. Since we found the majority of the items we needed at the Jasper location already, all we bought was oil here.

Small‑town folks with top‑notch customer service. I always enjoy stopping by and chatting with the…read moreteam. I've been coming to this store for well over a decade--easily a couple dozen visits--and every experience has been great. They hire local people who are genuinely wonderful, and they consistently support local schools, businesses, and the community. As of 1/25/26, their rating sits at 3.8, but the low scores pulling it down are from users who appear to live out of state. I'd take those reviews with a grain of salt.

Five Stars - Always a Great Experience!…read more I've been to Helena Hardware several times now, and every single time I walk in, I'm greeted with friendly, genuine service. The staff truly makes you feel like family--which is something you just don't get at big box stores. Anytime I've had trouble finding something, someone is always quick to help and knows exactly where to point me. And when I'm not sure which product is best for a project, they don't just give you a vague answer--they actually know their stuff and give solid recommendations. I also love that it's family-owned. It's so much more convenient than driving out of town to shop at a giant chain store. This is exactly the kind of local business that deserves our support. Helena Hardware is a gem of a store--and I'm grateful it's right here in town.

Absolutely Exceptional Customer Service, a wide variety of products, and all at an affordable…read morecost!!! Ace Hardware is truly a standout, and Stephanie is one of the most exceptional customer service professionals I have ever had the pleasure of meeting! She is friendly, knowledgeable, attentive, and genuinely goes above and beyond to make every customer feel welcomed and valued. Stephanie and her wonderful team, including Olivia, make this the best Ace Hardware in Birmingham! Everyone works together, creates such a positive atmosphere, and genuinely seems to care about helping people. It is extremely rare to walk into a store and encounter people who can actually brighten your day, but Stephanie and her team do exactly that. Their kindness, professionalism, and willingness to help make the entire shopping experience exceptional. I cannot recommend this Ace Hardware enough! If you are looking for outstanding customer service and a team that truly cares, this is absolutely the place to go. Stephanie and Olivia are incredible representatives of what great customer service should be! Five stars all the way!

The staff at this Ace Hardware was fantastic!! They were beyond helpful and took pride in during…read moretheir jobs. The shop is very orderly and arranged nicely. They didn't have the item in stock we needed but they offered to order it for us. We bought some cute stickers they have in stock & a few were .50. I really enjoyed my first time visit to this Ace Hardware!

We prefer this Ace location over the big box home improvement stores…read more Not only is Ace closer and easily accessible but the staff is much more friendly and helpful. Most of the time they have exactly what we need and without fail there seems to always be someone available to help you find it as soon as you walk in the door without the endless searching on your own. My wife is happy to go here when we are in the middle of a project and realize we need more of or are missing something that we need to finish instead of having to stop and go elsewhere myself.

I really like this newer location. The staff here are helpful and very friendly. I can't forget…read moreknowledgeable as well! This is a smaller hardware store but the inventory consists of many options for home improvement projects, etc. Pricing is fair and competitive.

Stopped by to pick up specific things. Found all of them but one so that was great…read more Store is clean and stocked well. One thing I never realized is that they have bathrooms. Who knew?

I've been going to Harbor freight for years. I'm so glad they opened a location in Shelby co…read more This store is small and they may not always have everything you need. The products are not professional grade; however, if you have a task and need inexpensive tools this is the place! I am not a skilled craftsmen! Comparable tools at big box stores are significantly more expensive! I don't always need the cost of professional grade equipment for a one of job. I've purchased a reciprocating sander, a saws all, a pressure washer, tarps, bungee chords, and various other items for a fraction of the cost of the local Home Depot or Lowes. Certain items like my drill / weed eater are name brand from big box stores but everything I've purchased from here is far better than expected. My sawsall was $20.00. I've used innumerable hours through the years and it functions as well as my fiends high end tool. The difference is I paid roughly 10 percent of what he paid. If you get on their mailing list you get coupons off the already low prices and coupons for free products with any purchase. Today I needed a tarp. It was 6 bucks. I received 20 percent off and received 3 free gifts. A digital multimeter, a mini flash light and a 24 pack of AA batteries. The tarp alone at the big box is roughly double the cost with no coupons and absolutely no freebies. I would highly recommend stopping in if you have a job that requires a specific tool you may or may not use again. My wife and I wanted to refinish some old furniture I didn't want to spend a ton of money on tools for the job so I purchased a reciprocating sander from here for maybe 15.00. It worked well! So well In fact that we took on additional refinishing projects in our home and for her classroom. I've used the $50.00 pressure washer for hours!!! Friends have borrowed it and been astounded at the quality for the price. These again are not professional grade tools but they work just fine for me!

pro was that this place does in-house framing and had my piece ready the very next day…read more but more cons than pros, as this framer charged more than double what I've paid for similarly sized jobs other places, AND they handed me my item not yet ready to hang, without wire hardware. never have I ever received anything professionally framed that didn't come already wired and ready to go, and especially at this price point, my expectation was that it would be ready to hang. (it was not.) the man who worked with me on this was pretty prickly. not sure I would return.

I went to Thompson Frame Factory today. I was in the store over 15 minutes and not one person…read moregreeted me or offered to help me. I should think for the outrageous prices they charge they would at least have manners!

Prices are more responsible then the A.M. by my home. The staff are phenomenal; polite, extremely…read morehelpful, and listens to you. Quality & Professionalism. Kind of feel like it's the neighbor who has a small engine repair shop in his garage. Willing to help you.

I purchased an Exmark 21 from Michael, and it did great…read more The mower is belt driven and will pull you through the grass and up any hills .