Avoid this store. Horrible customer service. When Ken was the manager this store was top notch…read more The new management does not care and does not want your business. The culture in the store has changed. Stay away.

Dunnavant Ace hardware was a great choice! We went there to pick up a particular Meat Church…read moreseasoning that wasn't carried anywhere else. Staff was very helpful and friendly! After I grabbed the seasoning, I took a stroll around the store. Plenty of Stihl power tools and needed hardware. Lots of smokers and grills. My wife loved the choices of spices and specialty cooking gear. Great local hardware store! Will be back when I am in the area!

We prefer this Ace location over the big box home improvement stores…read more Not only is Ace closer and easily accessible but the staff is much more friendly and helpful. Most of the time they have exactly what we need and without fail there seems to always be someone available to help you find it as soon as you walk in the door without the endless searching on your own. My wife is happy to go here when we are in the middle of a project and realize we need more of or are missing something that we need to finish instead of having to stop and go elsewhere myself.

I really like this newer location. The staff here are helpful and very friendly. I can't forget…read moreknowledgeable as well! This is a smaller hardware store but the inventory consists of many options for home improvement projects, etc. Pricing is fair and competitive.

Small‑town folks with top‑notch customer service. I always enjoy stopping by and chatting with the…read moreteam. I've been coming to this store for well over a decade--easily a couple dozen visits--and every experience has been great. They hire local people who are genuinely wonderful, and they consistently support local schools, businesses, and the community. As of 1/25/26, their rating sits at 3.8, but the low scores pulling it down are from users who appear to live out of state. I'd take those reviews with a grain of salt.

Five Stars - Always a Great Experience!…read more I've been to Helena Hardware several times now, and every single time I walk in, I'm greeted with friendly, genuine service. The staff truly makes you feel like family--which is something you just don't get at big box stores. Anytime I've had trouble finding something, someone is always quick to help and knows exactly where to point me. And when I'm not sure which product is best for a project, they don't just give you a vague answer--they actually know their stuff and give solid recommendations. I also love that it's family-owned. It's so much more convenient than driving out of town to shop at a giant chain store. This is exactly the kind of local business that deserves our support. Helena Hardware is a gem of a store--and I'm grateful it's right here in town.

This gas bit to be the Hardware with the most curb appeal I have ever seen!…read more They display wheel barrows and outdoor supplies well outside and the parking lot is clean You can tell that the owner / manager takes pride in this business.

Was here today for my first time and they were so friendly and helpful. Thank you Hueytown…read moreHardware and I will certainly be back soon!!'

We went in looking for an outdoor kitchen and heard about this location. They have outstanding and…read morebeautiful products. If you go by make sure you ask for Christy Morris she is very knowledgeable and accommodating. She made it worth the drive from New Orleans.

My wife and I visited Paradise Grills over the holidays. I was in need for a new grill and so we…read morestopped in their showroom. We were helped by Christy the sales manager, who was very informative about their grills and outdoor kitchens. We decided to purchase a ten foot grill island with their professional grill and bar fridge vs just a grill. So far we have been very pleased with the whole process, including hassle free delivery and install. Just wanted to share it's worth the drive to go see their store in Hoover.

pro was that this place does in-house framing and had my piece ready the very next day…read more but more cons than pros, as this framer charged more than double what I've paid for similarly sized jobs other places, AND they handed me my item not yet ready to hang, without wire hardware. never have I ever received anything professionally framed that didn't come already wired and ready to go, and especially at this price point, my expectation was that it would be ready to hang. (it was not.) the man who worked with me on this was pretty prickly. not sure I would return.

I went to Thompson Frame Factory today. I was in the store over 15 minutes and not one person…read moregreeted me or offered to help me. I should think for the outrageous prices they charge they would at least have manners!

He is one of the nicest people I have ever met. He goes above and beyond for the customers trying…read moreto find the cheapest price. My last 3 set of tires come from there. And I couldn't be more satisfied.

You can't beat the customer service from this company! The best in the business and always willing…read moreto listen to your concerns before providing feedback! Doesn't try to oversell stuff you don't need!

I was in here a few days ago looking for a specific type of floor lamp with shelves. When my…read morehusband and I walked in, an employee greeted us and asked if we needed any help. My husband responded that we did and asked where the lamps were located. The employee pointed it out to us. Well, my husband and I didn't follow directions well because we ended walking pass the lamps. We were talking to each other about how we couldn't find the lamps when the employee from earlier walked up to us and said, "I noticed you didn't find the lamps. Let me walk you to the area." The employee proceed to walk us to the lamp area. They did not have what I was looking for, but I appreciate that gentleman for following through with making sure we were in the right area to look for what we wanted. Because of that great customer service, I would come back here to find something else I needed.

The smell in here was so strong that it gives you headache. They need to ease up on the home…read morefragrance here. It is very cluttered in here as well. You can find a lot of stuff in here but I didn't last long because of the overwhelming smell of air freshener. I like when stores put clearance outside makes it easier to shift through.