I have only been at this location one other time before and my experience was not bad, but this one…read morewas so ridiculous it altered my perception of the store permanently. It is the day before Thanksgiving and as a last minute idea I decided to smoke my turkey using the Traeger turkey and brine pellet combo. I looked online and saw Ace carried the product and had it in stock so I placed the order online. After an hour or so I had not heard anything about being able to pick it up so I tried to call the store 19 times! I wish I was being sarcastic, but I am being literal. I got no answer any of the 19 calls, I called the corporate number to check on my order. They confirmed that the store was in fact OPEN, so there was no reason for them not to be answering. I was also ensured that my order was ready for pick up. I drove one hour to the location only to find out that the store closed at 1pm. Before I placed the order I checking google and their Facebook page to make sure they were open, which they were supposed to be. Apparently I was not the only one surprised by this because there were six other people that were attempting to enter the store while I was trying to understand this stupidity of this circumstance. I decided to call the corporate number to cancel my order and they were just as confused as be about them being closed. Apparently they also had no knowledge that one of their stores was closing early. They told me I should file a complaint. I typically would not complain about something like this because I understand that employees need time with their families for holidays, but to not make any update of this information in a location that a customer would look is completely ridiculous from a business point of view. If you are looking for any products they carry I can assure you there are more dependable and reliable places not too far from here. Do yourself a favor and just go somewhere else.

First visit. Could not find products on floor that were in the ad and had grill questions. Went…read moreto the "Help Desk" and lady said it wasn't her department. ??? Then needed to check on a sale item that was not show on sale on shelf nor in stock. She again told us it was not her area, that she doesn't put out pricing and told us we had to bring her the flyer to prove the item. Really?? We left after 5 minutes. This Ace is NOT the place.

The selection may not be as large as some of the other big box stores but I find the shopping…read moreexperience at Tractor Supply more pleasant. Since it's time to start planting in our raised beds we needed some soil to top them all off and found some at Tractor Supply. I love stoping by to see the baby chicks and ducks. When I was there a family was actually buying some baby ducks. They happened to be having a sale on some good raised bed soil today so we even saved some money on our purchases. Always a plus!

Always friendly staff & top notch! Products are wide-ranging & usually always available…read more I also like their seasonal items & have gotten some really unique things there that I've seen nowhere else! AND, my dog loves the place!

I have been to this store at least a dozen times and always come away pleased. I recently pieces…read moretogether a multi-headed spray wand for my tractor and one of the guys there spent five minutes helping me find something. They have good work clothing, chicken feed, tools, hardware, oil, grease and tractor parts, winches, snacks and everything in between. Very nice. The store is in a convenient spot and right next to Hwy 52.

Dont let the name fool you this store is actualy a good hardware store The people who work here…read moreare very helpful and have a nice atatude. Everytime i shop here i find what i am looking for they sell open and enclosed trailers. If you need an out buildings this is a good place to look, as they have a good selection to choose from

My wife and have shopped at this Big Lots twice now when we were in the area. Yesterday, 7/15/21 we…read morestopped in to use our 20% off rewards member coopun. I don't understand the prior bad reviews for this store. To us it is one of the cleaner, better organized Big Lots we have stopped in. If there is any stock setting in the floor, we always see someone working on it, putting items on the shelf instead of just letting it sit there. The big plus is both times the person checking us out was very friendly and gave great customer service. If your a Big Lots fan and are in the area, stop in and check it out.

Love our big lots. Good hours, always has good stuff. It has increased in cleanliness and clutter…read moreover the years. Big lots has stepped up their discount and coupon game saw well. Sign up for their rewards program. Way to go big lots!

They do not adhere to return policy. Charge restocking fee which is not listed…read more Extremely poor customer service.

Debbie Wintel was the representative who helped make our choices easy and perfect! She is awesome!…read more Our experience was top rated! Beverly & Stan Beck

Adequate gets the job done by providing items. Appears not all that busy 5:15pm on a Tuesday. Had…read moreto do AI research in the store to make sure I got the correct item. Was going to purchase a product that sounded good but wasn't going to perform well or long. So kind of educated then ounter person. Granted it is probably not a high selling product. Shopping center something from decades past. Looks little worn but again functional. Plenty of easy parking and shaded to at this time, immediately in front of store. Near a high traffic intersection so must be convenient for many.. i came here as it was close to FORSYTH MOWER WORKS where I got all the other parts I need to attempt getting my mower running for the season.

This is the second time I've gone to this location and the service has been phenomenal. I was…read morehelped today by Billy and he was so friendly and beyond helpful. As someone who has no idea about car parts he was never condescending. Really happy with this location and its workers. Would definitely recommend!

Being a kid from the 50s and '60s, all I knew were Mom and Pop stores. The candy store was owned by…read morethe Zimmermans, the bakery was owned by Sal and Dom, and the grocery store was owned by the D'Alessio family. Hard to find those anymore unless you head down Bessemer Avenue to McKnight Hardware. That place is Mom and Pop through and through. I have been going to McKnight Hardware since I moved to this neighborhood over 20 years ago and the staff rarely changes. The store is incredibly convenient and although I've never priced compared them with a Walmart or Home Depot, I'm happy to pay the price and support the OG hardware store in the area. Over the years I have seen many young men and women who started as teen helpers become cashiers and managers. The place has a family feel and the staff always knows exactly what they are talking about! It's also my go-to when I need to make some keys! I can always count on McKnight for whatever my needs are. Whether I'm looking for bird seed or glue or paint or a nail, they have it! I recently bought my weed whacker from them and I love how they are right down the street from me if I need it to be serviced, which I recently did. They used to have a pretty extensive garden nursery but it has slowed down over the years. In the early years I was even able to buy some lily pads! Lol But all of your other departments are well stocked and well priced and it's so nice to have a staff person that knows what they are talking about! There is plenty of parking right up front and it's conveniently located on Bessemer Avenue. I encourage you to patronize this place. It breaks my heart to see so many wonderful stores like McKnight Hardware shut down and give way to the big chains. We want to keep places with that Mom and Pop feel and this place deserves to continue to serve this neighborhood for years to come!

McKnight Hardware is a one stop shop if you're looking for unique screws and bolts that you can't…read morefind at the big box stores. The main thing I shop there for are the keys! You can get different colors and even your favorite team. The prices are a great and the items are a good value compared to other places. Check them out!

Popped into O'Reilly Auto Parts for some detailing products. They had what I was looking for and…read morethe staff was very courteous. The store also appeared very clean.

People that work at this place are just super helpful and they wanna answer any questions they can…read moreand are just super great. I have been to this location for batteries super helpful. I've been to this location for brakes super helpful. I've been to this location for struts, they didn't have the strut, they reached out to one of their other locations, found who had the part, we paid for it, and just simply went and picked it up from the other location. I mean, that's Customer Service.