Another great experience with Waters and Brown! I was there on a Saturday, they are extremely…read morecautious with COVID-19 concerns, and only allowed 2 people in the store at a time. They had hand sanitizer and a mask requirement. Super helpful and knowledgeable staff. They always take the time to really talk through your project and help you make decisions. I wouldn't trust any other store to come close to their service.

Yes, you'll pay more for their paint than you would at say, Home Depot but it is so worth it…read more Don't believe me? Then try it for yourself! Go to Home Depot and show the guy behing the paint counter a swatch of your granite countertop and ask him what color he would recommend considering you have cherry cabinetry. Then, when he's done laughing at you, go to Waters & Brown and show your granite swatch to Sam and Lauren (I think her name is.) That's what I did and they immediately both thought of the same color, Quahog. So much darker than I ever wanted to go but wow, just the right color. Then Sam suggested Oxygen (a pale blue) for the ceiling and a color called America's Cup for the trim. The America's Cup (an off white) threw my husband into fits of worry. Will it be too yellow? Will it look dirty and dingy? Sam, promised it wouldn't and explained why . . . and he was right. So right, that my husband went back and asked him what color we should paint the adjoining hall, Sam made a recommendation and my husband walked out with that color paint. This is the same husband who would gladly spend months deliberating every decision, no matter how minute!!! So it is no exaggeration when I say that Sam may have single-handedly saved my marriage, or perhaps my husband's life because I was ready to either kill or divorce him. So as we decorate our entire home over, all I can say is thank God for Waters and Brown, and thank God for Sam!!!!

Large inventory. Things I didn't know I needed until I saw them . Neat @ organized . Employees…read moreeager to help.

My gas grill did not survive the winter. I went to Dracut Hardware to look at Weber grills. Saw a…read morenice one. The manager gave me personal service. Not only was the grill delivered assembled, they took the old one for free also. They are a family-run business that serves Dracut well. They are fully involved in the community and I will use them as my go to place for hardware.

In the past, I've found the designer who works here very helpful with selecting paint and wall…read morecoverings. Had the misfortune of going in on Friday morning and being waited on by a very gruff man who barked at me and didn't seem interested in being there. After I paid for my paint and was leaving the store, I overheard him make a remark about my looks to another man behind the counter. I've survived cancer, radiation takes a toll, what an ignorant man. Will NEVER step foot in this store again.

From the owner: We Are Your Premier Paint And Wallcovering Decorating Store Offering Complete Customer…read moreSatisfaction. Offering A Wide Array Of Quality Paint & Staining Products By Industry Leaders Such Benjamin Moore, Coratech, Coronado, Insl-X, Cabot's, Sikkens, Festool & Modern Masters. White Street Paint Also Offers Expert Advice For All Of Your Coatings Needs. Our Staff Pride Themselves In Delivering Not Only The Products You Want, We Ensure You Purchase What You Need, And Ensure That You Have All The Tools And Expert Advice To Make Your Renovation Or Decorating Project A Success.

I really like this shop. All of the employees are friendly, helpful and fast. It's the closest…read moreplace in the area to get Benjamin Moore paint - so it's my go-to!

I can't speak for the "paint" side of the business, but I think it's best to stay AWAY from the…read morewallpaper side until they hire some competent people. Everything was going well until the person supposedly helping me make it clear that she had little/no understanding of the math necessary to measure the area of a wall. At one point I swear she was just punching random numbers into her calculator, then came up with a number that was about 40% over what it should have been. She didn't know her product lines, was patronizing, and just gave off the attitude that being there somehow interrupted whatever is was that she does when not helping people on the sales floor. At that point I determined that taking my business elsewhere was probably the best course of action. They didn't seem too fazed about that - I suppose it happens frequently.

Got a quote for a bathroom redo. $30k!! For a 5x8 space!! $21k just in labor!!!! I thought it was a…read moremisprint or they had mine mixed up with someone else. Nope. Needless to say i passed. Buyer beware. They wouldnt let me get tile unless it was from them and i had to buy my vanity from them because of "warranty issues" i find that total BS!

I designed a kitchen with Cyr. I designed the same kitchen with Lowe's for half the price and they…read morewere much easier to work with

Have always bought my paint here. Recently went in to explore some color ideas for my home and was…read moregreeted by Justin. He had an awful attitude from the second I said hello. Was clearly agitated that I was even in the store, never mind asking him simple questions about colors and stains. Haven't been treated that rudely by a retail establishments personnel in decades. Sherwin Williams is great. Justin is not doing them any favors. Appalling!!

Really great customer service. They're out of samples till the fall, but he was very helpful…read moreshowing the peel-n-stick sample selection and explaining how to order different colors.

The employees were attentive and helpful in helping us pick our colors. They were familiar with our…read morepainting company and knowledgeable. Pricing was competitive and quality of paint outstanding.

From the owner: We Are Your Premier Paint And Wallcovering Decorating Store Offering Complete Customer…read moreSatisfaction. Offering A Wide Array Of Quality Paint & Staining Products By Industry Leaders Such Benjamin Moore, Coratech, Coronado, Insl-X, Cabot's, Sikkens, Festool & Modern Masters. White Street Paint Also Offers Expert Advice For All Of Your Coatings Needs. Our Staff Pride Themselves In Delivering Not Only The Products You Want, We Ensure You Purchase What You Need, And Ensure That You Have All The Tools And Expert Advice To Make Your Renovation Or Decorating Project A Success.

The staff is always friendly and knowledgable about their products. They can match any paint color…read morewhich is such a bonus. The wallpaper selection is wonderful as is the window treatment guidance. Hunter Douglas is always my go to for that.

Excellent service! Went today for special help with deck stain selection and was not disappointed…read more The man who helped was clearly an expert and went through the trouble to mix and custom mix together and apply a few stains to a stick for me to compare. Was pleased they had the Sikkens brand I wanted as well as all of the Ben Moore I could imagine and more. Shopping local jot only feels good, but IS good!