Terrible product and horrible service at this store. I had to go to another store to pick up same…read morepaint because Chino Hills store had limited stock available. Exactly the same paint and the same color (Dunn Edward Color DEA 162) but showed different results. I applied two different color on my house and it looked ugly! I went back to the store. The staff and the manager were very rude. They didn't even admit that they don't make the same color at the beginning. In the end, they argued that it's my fault. Because I need to tell each store not only the name of the paint model number of the paint but also the formula such as 04:1Y+27.000/ 08:0Y+17.250/ 13:0Y+21.750/ 14:0Y+24.000.

Just stopping by to check the paint colors for our interior home…read more... When I entered the store, there was no greeting at all. The store was kinda empty and only 2 other customers were in the store. I guess I don't look like a potential customer.... I just browsed and left...they are having a special sale going on now for the month of March this week. It is posted on their windows and door....

My go to paint store. Especially for hard to find products I needed some special spray paint and…read morewas running late. I called them that I was on my way and they waited for me, and I was able to get the paint and finish the job.

Excellent service and quality products! I'm in construction and work with painted and anodized…read moreextruded metal. I need touch up spray paint for my job all the time and Scott does an awesome job matching colors for me. He made me touch up paint for champagne bronze anodized material and you couldn't tell the difference when I applied it to the metal. If you are looking to support a small business this definitely one to do so.

Chris is very helpful and informative and just provides a great experience over all while being in…read morethe store.

Helpful advice. This is the only paint my painter uses! Love the variety of finishes. Have used…read morethis paint for 25+ years and never had a bad experience.

p i was very happy with manager owner service and…read more help sold us primer and paint to build my daughters snowman she painted and built broth vista paints help highly recommend these guys

Bought a bucket of touch up paint , the store happened to be busy at the time , Roman Silva was so…read morehelpful he actually took time away from his lunch hour to graciously assist me. I didn't expect him to do so but I certainly appreciated it!!

Location is on Holt and Mountain. It's easy to go by it so make sure you are in the right lane as…read moreyou head west in Holt and it is just past Mountain. Great selection of Benjamin Moore Paint. Fast service with a bunch of inventory for paint brushes and ancillary stuff that you forget about when you need to paint. Prices are pretty good and again selection is good.

My rating is for the customer service experience at the Ontario store (Holt and Mountain),…read morespecifically with the store manager, Tad. I was a customer at the E. Foothill (Upland) Paint Bucket for over 30 years. I've been a competent DIY painter for decades. I learned how to do faux finishes directly from the staff at the Upland store. They guided me to Benjamin Moore paints, the proper tools and techniques to achieve a Mediterranean colorwashed look, using glaze over paint. I've colorwashed most of my (two-story, 3-bdrm) home, updating twice. I'm currently remodeling two bathrooms. I went to the Ontario store with my contractor, Alyssa (Kitchen Medic), knowing EXACTLY the look and colors I wanted. Tad steered us to Benjamin Moore Aura paint; since I'm doing bathrooms, I agreed. He also advised us to use a MATTE finish, and to tint the glaze using the same color as the base wall color (Starry Night Blue). I wanted a very deep, mysterious look, like a Moroccan spa. I'm using Moroccan zellige tiles and wanted the painted walls in a similar color. My painter used a tinted primer and two coats of matte paint. He then glazed one wall, following Tad's directions precisely (we mixed paint to glaze in a 1:4 ratio, crosshatching it on). After 24 hours, there was absolutely NO trace of the glaze. NONE! The wall had "swallowed" it! Simple research on the internet (and speaking with experienced painters) advised NEVER glaze over matte finish, for precisely the reason we saw: it absorbs the glaze. Furthermore, glazing with the same color as the base coat (which I admit went against my instincts; I'd never done that before, but assumed that Tad was an expert) is NOT advised, since it provides little to no contrast. Alyssa returned to the Paint Bucket to speak with Tad and...the results weren't pretty. Tad did not admit that he'd given us poor advice, causing us to lose days of drying time and effort, not to mention the expense of buying Ben Moore most expensive paint in the WRONG finish. When Alyssa reminded him that we'd shown him photos and explained in detail the look and finish we wanted, he simply shrugged. He didn't offer to rectify his error in any way, offering to refund what I'd paid, or cover the cost of the replacement paint and clear coat primer I need to use to "save" my bathroom without having to start over from scratch. No apology obviously --not even an acknowledgement. To have this poor level of customer service from a family-owned business that I've used for decades, and upon whose expertise and KINDNESS I've ALWAYS been able to count, was infuriating and disappointing. BUYER BEWARE of the manager in the Ontario Paint Bucket store.

Two weeks ago, I walked into a Dunn Edwards location for the very first time. Joseph was the first…read moreone to greet me. He was very attentive and super helpful. Jose, the manager wasn't any different. His leadership skills and his care for his customers shines through his actions and the actions of everyone else working along his side (leading by example). Every employee in this location is amazing! It doesn't matter if they are behind the counter, mixing your chosen color of paint, or taking your purchases to your car. I am super glad I listen to my brother Luis, who told me: "Go to Dunn Edward's, they have premium quality paint. Premium quality paint that will last for years to come" I can honestly say, that after buying everything we needed, primer, paint, and supplies, to paint the exterior of our house, our wallet was not left on empty; And the best part, our house looks incredible! Thank you to everyone working at Dunn Edward's-Upland for making my very first time buying paint for our house a pleasant experience. Miriam

The team at Dunn Edwards was very professional, helpful and kind. Derick had me in and out in 10…read moreminutes.

Friendly help, clean store, and I love how they will help you find a coupon and save some money if…read morethey can.

Love shopping at Harbor Freight. Glad one opened near me…read more Employees are very helpful. Any questions, just ask, they point you where the items are. There are so many things to buy for very low prices. They have a wide variety of tools you need to get the job done. I will definitely come back whenever I need some tools.

Older establishment but my family is a Dunn Edwards paint family!…read more The painter we hired originally gave us a quote for another brand and we told him that we prefer DE. He said, after he was done with the job, "The quality of the paint was really nice! Easy to work with and vibrant." Yep, we prefer quality paint for our house! Yes prices are a bit more than the orange or blue home improvement stores but there is a reason that they have several stores carrying just their brand and they've withstood the test of time. It's been tough choosing quality products in this economy. Believe me, I almost folded. But seeing it in our home, the feel, and knowing it's one of the best, is priceless to us.

Terrible product and horrible service at this store. I had to go to two different stores to pick up…read moresame paint because each store has limited stock. Exactly same paint and same color (Dunn Edward Color) but showed different result. I went back to the stores. One store said they were correct and the other store made mistake. And at this Ontario store said, they were correct. The reason colors diff is because I didn't provide them the formula. Never heard of that the customers need to tell the paint stores how to make their own paint.

Love this paint store, they have such knowledge about paint, and all the things you need to make a…read moresuccessful project!

Always great service here by Ed and Rachel. And that includes free consulting at their counter on…read moretheir products which is rare these days! If you're ordering paint, bring a note from your wife first, confirming the color you've selected.

Luis Bravo provided excellent customer service at Sherwin-Williams. He was knowledgeable, friendly,…read moreand took the time to help me find the right products for my project. His recommendations were spot-on, and he made the entire experience easy and enjoyable. Thanks, Louis, for the outstanding service!

Service was great and very knowledgeable ! Helped me to my car and greeted me by name the second…read moretime i came in