Love shopping in this store. Great service. Great selection…read more Like finding sale items to round out tool box.

So appreciative first and foremost a business that has a public restroom. I feel it's always good…read morepractice to allow or have restrooms available. Ok, onto the reason you are reading this review 1) Their selection of tools and accessories is phenomenal. 2) The prices are great, yes may not be name brand tools but they work. 3) The cashier greeted us walking in and very nice when we checked out. He wished us a Happy Labor Day!

I took my lamp that needed repaired. I spoke to an employee and they spoke to a coworker and told…read morehim what I needed. Jeff, who does the work on lamps was so kind and helpful!!! I dropped the lamp off with him expecting to hear from him next week. I went to a local food store and as I was leaving Jeff called and said, "your lamp is done"! I was delighted and amazed! If anyone needs a repair be sure to speak with him!! THE BEST CUSTOMER SERVICE!

Courteous and efficient. Staff is always willing to help. You can find just about everything you…read moreneed in one place. Discounts come in the mail. That's a plus!

Great place with friendly staff. If it's not in stock they…read morecan get it for you in a couple of days. Highly recommend.

When I walked into the store I felt like I stepped into the 1950s everything was old but well taken…read morecare of.The line took forever and everything was in the back so they had to get it themselves.This store is good for the person who fixes things themselves but is not like a Home Depot or Lowes it has many more small things for home repair.

They are so friendly and helpful here. I needed a small battery for my garage door opener and they…read moreknew exactly what I needed and even put it in for me. It was super cheap too. I've had nothing but incredibly friendly and helpful service here at a great price. I'll probably be back next week for something. Awesome work, you guys. Keep that up. I love you.

I would rather support a store like this, as opposed to the big box stores, because it is smaller…read moreand I thought I would get more personalized attention. The employee who helped me purchase paint on a weekend, while very friendly and pleasant, was not as knowledgeable as I would have expected. On a separate visit, I had an interaction with another employee, who - while pleasant - interacted with me, a female customer, completely differently than he did with the male customer he helped directly after me, which is off-putting, to say the least. Additionally, I think some of their merchandise has been on the shelf for awhile, and the quality has been compromised by the time the customer purchases and uses it (this happened to me with a tube of nail hole filler, which was dried out and came out the wrong end when I opened it for the first time). The employee who works the cash register on weekends may need some additional training - she made a mistake with our order, which she had no idea how to fix. It had to be rerung and took a long time to resolve. Overall, I will probably go back for future needs due to the convenience and small nature of the store, but with the expectation that it could be a hit-or-miss experience.

The staff is always friendly and very helpful. They always are kind to my dogs, too! Today,…read morehowever, and my last visit, was wrought with frustration. The cashier was not well-trained and stumbled on ringing up the people in front of me, then had to call back-up to help her with my purchases. She left in the middle of my sale and had the other employee finish. There was a line of about six people by then. Other than that, the staff is always very knowledgeable and courteous.

Total fan of this Ace Hardware because of their expert staff and excellent customer service…read more I've been to this location just a few times and other than today I knew I what I needed and finding it wasn't complicated. But today I had to fix a plumbing issue and needed expert help. I took pictures of my plumbing issue on my phone and went to Ace with the hope that I could show the pictures to someone and they could help, not expecting much though. I found the first employee and shared my pictures and issue to her and she sent me to their "resident plumber." Wow! This guy knew exactly what I needed to fix my problem. From the pictures I showed him he diagnosed my problem and showed me the parts I needed to fix it until I can get a plumber to ultimately fix the issue. This guy was an expert. And Ace had what I needed. Then I went over to look at the yard items and found a small bird feeder. A staff member saw me looking at the feeder and voluntarily told me that most of the feeders and related items were located at another location in the store and pointed me in the direction. She didn't have to do that but I'm glad she did because I would have not known about the location.

Locally owned, always a go too, knowledgeable, excellent service. They carry the products I require…read morefor zone 6 and it's pretty cool that they are right in the neighborhood still. Not horribly priced either.

Best plant and garden knowledge in Canton. Excellent customer service!!…read moreHave been shopping here for last 12 years.

Consumer beware. This company will not charge you for an item and fail to give you a reciept, then…read morepress criminal charges against you. The Massillon OH store is notorious for this. They failed to charge a customer and then tried to charge them with a felony. Think about how many times you have told a business I dont need a reciept. This could happen to you. Once again DO NOT SHOP AT THE MASSILLON OH, TRACTOR SUPPLY.

Stopped by the Canton TSC when my local store didn't have the item I needed in stock. Everyone at…read morethis location is always quick, helpful and friendly. Highly recommend.

Called, and hours were told to me, and I went, and they were open with staff. Place has been…read morearound for EVER, and has a very diverse, eclectic and interesting feel, as well as product. I was told to go there for straw, and they had it. 10 bucks a pop for a LARGE bale. Not cheap, not super expensive, it was a sweet spot and they ain't getting rich selling straw. So it was 5 mins from me at the time, got there, Debbie (if I recall correctly) helped me out, and I left with EXACTLY what I wanted, no issues. They are a landmark, time tested, and committed to answering questions, helping folks, and this customer was very satisfied.

Super disappointing. I called close to 5 pm & asked their hours. I was told they closed at 6 pm on…read moreweekdays. My husband & I drove 25 minutes, arriving at 5:32 pm & everything was locked up & dark. It's Tuesday. I'm just really not impressed with this.