Brand new large loaders and dryers this week, owner present and very personable, the supervisor was…read morealso outstanding and very patient with the customers as they learned the new "card" system. I will return to do my bulky items! Clean, lots of folding tables, inexpensive soap, dryer sheets, etc. Great experience!

I've been coming here temporarily and the amount of ignorance and racism received from the staff…read morehere has me appalled. I get it and totally understand the rules they have in place but for an owner to tell you they don't give a shit that your personal belongings went missing is completely rude. poor customer service. would not recommend you step outside for one second

I visit the laundromat on Robinson Rd. Since the new owners took over,it has been excellent. Always…read moreclean,with several new machines added. Thank you for the upgrade. Keep up the good work.

I was there at noon on a Sunday and there were two young women in the "office" with some young kid…read more(apparently one of theirs) running around yelling, fully encouraged to do so. I decided to move far away to the back of the laundromat and used 3 smaller top-loaders. There were at least 4 washers out of order and one of my 3 dryers wouldn't work because it kept saying "door" on it. Then a woman came in with yet another boy that climbed all over the loveseat, ran around, even got into the mother's car with her keys, started it up a few times, beeped the horn. What should be a pleasant day off from work to do laundry turned into a kindergarden puncutuated by my migraine brought on by the putrid skunk smell of pot the two attendents smoked. We left with like 7 minutes left on one dryer, we had to get out. Will never return.

This place has machines that don't work. The manager leaves passive aggressive notes all over his…read moreestablishment. Greedy af. This place is never attended and it's in such disrepair.

Very nice laundromat that is kept clean, well lit, safe, and washers and dryers kept in tip top…read moreshape! Used this laundromat while spending some time in Lockport NY and I was very impressed with it! THANK YOU!!

Gi-Ro's same day dry cleaning service has been my go to spot (no pun intended) for dry cleaning…read moreemergencies for 30 years. They are reliable, do good work, are reasonably priced and are friendly to deal with. It is worth the extra travel time to get there.

I like Gi-Ro because it's always easy - easy to drop off, no waiting, easy to pickup, no waiting…read moreand they always do a good job. I've also used their sewing/alterations service, no complaints there either. They are very reliable.

lock city laundry is the best they always are friendly, make you feel welcomed,and super helpful…read morewith anything you may need five stars also very clean and well maintained thankyou lock city laundry

From the owner: Lock City Laundry is the cleanest and safest laundromat in town!read more

Horrible! This particular location is filthy inside. The floors are uneven tripping hazards, the…read morewalls are disgusting as well as the rafters where they store customer's clothing. There is poor ventilation and the overwhelming stench of the harsh cleaning solvents they use is revolting! They do not use the green friendly cleaning solvents, Colvin Cleaners is the only local place that does! I utilized their services a handful of times and I give them one star due to their abilities to remove spots and stains. However, even though the stains are removed, you are forced to launder the finished product once you get it home to remove the overwhelming stench from the chemicals they used to remove the spots. There seems to be a revolving door of delivery drivers, as these employees are expected to do their pick up and deliveries AND solicit new business at the same time. As a family owned and operated business it is not handled in the professional manner that corporate businesses are, it is common to see the family members giving inconsistent directions and actually arguing as if they are at their dinner table! I have personally witnessed employees being called demeaning names and have also been told how racial slurs have been used by employees against other employees, yet they remain gainfully employed! I find it extremely sad that this business has been around over sixty years and is in such a state of chaos, unprofessional behaviors, and rather questionable labor law practices IE: people being paid under the table, employee injuries on the job being encouraged to go through their own insurance rather than utilizing Workman's Compensation as the law dictates. One employee tripped over an exposed pipe on the floor and was told she was banned from ever going on that side of the building again, rather than the business owners fixing the real problem! Add to that the owners tend to gossip between the employees rather than directly going to the source of their alleged concerns/questions. Their prices continue to rise, but their quality of service remains the same. Sadly, there are some very talented employees there, yet they do not get the appreciation and respect they deserve. I was once told if (the former plant manager) was too stupid to send a repaired product down the line to be inspected that I had to be smart enough to catch it! Absolutely no respect and very unprofessional words coming directly from the owner! No wonder their turn over has always been so high, people are talked down to and flat out unappreciated and clearly not valued. In my opinion I would not be the least bit surprised to see this place fold. It is never good to see a business go under, but when a business conducts itself in such a manner it is bound to happen! Save your time and money and go to Colvin Cleaners, or purchase one of the easy to use do it yourself dry cleaning kits that can be found on the shelf at Wal Mart!

These guys ruined a sweater of mine; never said they don't take checks and overall their pricing…read moredoesn't match the service they provide. There just too many others I can go to and will.

These people are VISCOUS !!…read more They deserve zero stars, but this app will not allow zero stars. I brought in a pair of clean and freshly laundered shorts that needed a patch. This business forced me to pay "for dry cleaning at their factory" as well, blaming it on Covid. BUT... they had no problem taking filthy money across their counter from me. There is no other dry cleaner near me, so I had no choice but to pay $13.25. I am so broke, that I had to pay in change. Giro is taking advantage of the situation and ripping off those of us that are truly hurting. May God have mercy on their souls come Judgement Day.

Very disappointed:( Sister had prom dress altered here and was made way too small even after asking…read morefor extra room and saying it was too small during initial fitting. Under layer of skirt was left unhemmed so it frayed and had to be fixed. Had to spend more money in order to make the dress a lace up back instead of a zipper one so it fit my already small sister. Bustling done on the sides of the skirt was also very bumpy and messy. Almost $200 spent to get the dress altered and then we had to spend even more money fixing all the mistakes made.

I dropped my wedding dress here for preservation, they took a very long time to get it done…read more(dropped off in September, picked up in January after having to call twice to ask why it's taking so long). They lost my expensive and sentimental veil in the process. When I received my dress back, someone else's was in the box. They did their best to remedy the situation by replacing it, but overall my veil is missing forever. I wanted to leave a review simply because I am so heart broken over this whole thing. If you need things dry cleaned, that's fine, but I wouldn't trust this company for something like this again.

Always happy with the results of their cleaning service. They're eager to figure out solutions to…read moreany problems that I bring to them.