Having a friend recommend Dr. Hess was what I needed. I'd been putting off dental work for a while…read more A friend told me to try him. My first visit we talked about the loose teeth issue. He was kind, and explained the procedure he would use. I went back for the procedure. He had pulled the teeth and inserted a collagen membrane, and was finished before I knew it. I didn't feel a thing.

Dr. Hess has installed 2 molar posts and an extraction over a few appointments. He is so gentle,…read moreand professional, only good things to say about this doctor. Definitely a keeper, 5 star service. And the office staff are awesome, too.

This place has been extremely helpful and friendly! I needed to get an implant done in the back of…read moremy mouth and was super scared to get anything done. When making the initial appointment for consultation, the receptionist was friendly, informative and super reassuring. She answered all my questions. My first appointment was smooth and everyone was super friendly and informative. They helped me every step of the way. Each appointment was the same way, and they always were so awesome in making sure I was comfortable and not in any pain. The doctor even called a few days after the appointment to make sure I was doing ok. I love this place and highly recommend it. They may cost a little more than most, but we'll worth the cost because they have wonderful customer service! Yes, I would definitely come here again if I have to get more work done!

I rarely leave negative reviews, but this experience honestly deserves one…read more I drove over an hour for a 3:00 PM appointment and waited until after 4:00 PM before finally being seen. When Dr. Roger Hess entered the room, instead of focusing on the appointment, he began offering explanations for his late arrival. I made it clear that the excuses were not my concern and that I wanted to move forward with the appointment professionally. What immediately stood out to me was that while I was addressing the situation, he was smiling and laughing, which came across as dismissive and unprofessional given the circumstances. Shortly after that, it became obvious he had not reviewed my referral and did not even know why I was there. At one point, he commented that he would need to read through the 10-page VA referral during the appointment itself, which confirmed he was completely unprepared. As both a veteran and a counselor, I understand healthcare offices can run behind at times. However, being over an hour late, unprepared, and unfamiliar with the reason for the visit is not acceptable--especially after a patient drives a significant distance for care. Overall, this was one of the most frustrating and unproductive medical appointments I have experienced.

The doctor was fantastic !..Dental assist gals awesome !!!. I got crowns done in May 2018 and they…read moreare nice....great work by Brent !!!..... But....... the staff up front (not the dental assistants) are horrible.!!... I agreed to a price for the work... over 2 thousand....and agreed to put 1/3 down.... so I did.....so far so good? ....... then before the procedure I was billed like 600 dollars....??? I called and the rude receptionist apologized and I figured we all make mistakes and let it go.... fast forward to last week months after we finished the crowns and paid in full.......I'm billed again like 540 dollars or something.... I called and the RUDE receptionist and she says... "oh we have no control on what the insurance covers" plus US billing your insurance is a courtesy (we don't have to do it for you) REALLY..? Nooooo .....for starters if you did not think what I was getting done was going to be covered (from your vast dental billing experience you must have) then why tell me what my price would be and take my money and deposit ? If you would have said "oh its 3000 but it may balloon up to 4000) I would not have got it done on a "maybe" on price.... This may be strong but I think the staff up front is stealing from the doctors practice... they talk behind his back as if he is getting old and slow.... I think it may be one person but she bills indiscriminately to patients.... hoping that some will pay not realizing that they already paid.... then the books are lopsided right? the books show more money taken in than owed.... it is then she pockets the profit and the books look normal.... IMO she has been doing for years...... once ? ok honest mistake.... no ...she billed me twice and I'm totally paid up.... someone please audit their books and put this scam to an end...

Dr Miller did a crown on my right molar and a big filling in the left in 2011. First of all the…read morestaff in his office has horrible attitude, but if he cured my teeth I would not have complained. I had an existing crown on the right molar done in 2008 and it had worked fine. Dr Miller said that there were cavities on it, so he removed and did another one. There had been big gap between this crown and the tooth next to it so I asked him to redo it. He did another one but still the same problem... On my left molar he had an intern do it without asking for my permission ( first time seeing a dentist after moving to US so I wasn't sure about the procedure. He just told me in the last minute after he put anesthesia on. ) it was such a big pain!!!! The filling was done on the upper left molar but it definitely was not done correctly and it was so high. He kept cutting my lower left molar saying that it will make me feel better when biting.... The I moved out of Ohio do did not get the chance to ask him to solve these issues again ( well I don't think he will ever be able to fix it) I had to go to another dentist for these 2 molars. God! It was so painful! I wish I had never been to his office.

Dr. Frankel and his staff are amazing. Everyone from the front desk staff, assistants, hygienists…read moreand Dr. Frankel himself always treat me with care and respect. I have been seeing Dr. Frankel for almost 20 years. My general dentist often comments on the high quality of work Dr. Frankel has done. I would recommend him confidently to any of my friends or family.

I was treated by Dr. Lawrence Frankel, DDS, Ms. from April 2012 to Dec., 2013. Prior to my Dec.,…read more2013 appointment, his care and treatment of my gums were very good. During the Dec. visit, while checking his previous surgery, he forcibly dislodged my upper back right tooth by pushing, pulling and yanking it four times with his gloved hand. The tooth had been very slightly loose and he succeeded in making it dangle. It fell out in Feb., 2014. His assistant, Darlene, was right there. She saw it. In Feb. I filed a complaint with the Ohio State Dental Board. As a result, the Board conducted an investigation and in their July 24th letter to me, state: "As a result of the Board's investigation and after careful deliberation of all the evidence available to the Board, please be advised that appropriate action has been taken to ensure that the licensee maintains the standard of care for the profession."

As long as one has general issues they are ok and polite. Some staff are actually quite…read moreprofessional and very pleasant to deal with. However, ask for advice regarding medication that could complicate healing - as my medical provider recommended due to the literature on the matter - you may be left hanging; Dr did not want to weigh in and simply said to go back to my medical provider. Ask for promised follow-up, you may be disappointed and they simply disregard their own promises. Finally, I found the dental cleanings a real disappointment .

Fabulous dental office. Everyone is so kind and they take the time to answer all of your questions…read more The facility is clean, bright and new. The location is great and parking is easy. I would definitely recommend Dr. Calabrese to anyone I know (especially if they are scared of having dental work done. She is so kind and calming and makes me 100 times less anxious!)

The staff and Dr. Ryan are all very nice and knowledgeable. I gave 3 stars because they can't ever…read moreget us an after-school appointment. I wish I had known before we selected this orthodontist because I am not comfortable with my child missing so much school. When I called prior to selecting him, this was a question I asked and was assured that they had appointments late and on weekends. Somehow that changed after we joined. If you don't mind the school absences, definitely give Dr. Wenger a try. He's great otherwise.

I will be sad when our last of 4 children is finished with his braces. We started out when Dr Terry…read moreWenger was the only orthodontist in the practice and over the years his two sons have joined the practice. Not only are Dr Terry, Dr. Ryan and Dr. Reid the best in their field they are the kindest and most caring individuals we have had the honor of being their patients. Most of their staff have been their for a long time, kind, helpful and many have become friends. Happy, kind employees says a lot about this practice.

i've been a patient here for 30 years and have always received outstanding care. there is…read moreconsistency in the staffing. they always ensure that i have the same hygienist/technician each time to ensure that they are on top of my personal needs. cindy does an amazing job, spending over an hour on every detail of my teeth and gums. she's incredibly professional yet compassionate. pat has worked the desk as long as i can remember and i always feel welcome when i walk in greeted by her. the kindness of this team makes going to the periodontist more enjoyable. they go above and beyond.

From the owner: Specializing in: - Dentists…read more- Periodontists