Amazing Amazing!! Look no further ...this office is clean & pristine and most importantly it has…read moretwo amazing female doctors, & assistants & staff!! For me this was important! Anytime I go, I always feel like I'm a celebrity receiving first class medical attention! Everyone is extremely thoughtful and caring! And they go out of their way to make sure they listen and help you with your health needs & goals! I've personally seen both Dr. Macer & Dr. Kuida. And both are very knowledgeable, both are patient and kind and really listen so they can provide the excellent health care that you personally need! I personally have the Concierge service . I found that as I'm getting older things come up unexpectedly. And it's so comforting knowing that , professional medical help that I can trust. Is only a phone call away! I'm really amazed thinking about how they are able to achieve all this. Because I haven't found it anywhere else. So a huge "Thank you !! " to everyone at Dr. Macer's office! Especially Dr. Kuida whom is my personal care Doctor!

I would and have recommended dr. Macer she takes time to really listen and cares about her…read morepatients. This a rarity in today's busy world. I found her by way of my daughters pediatrician and thank God she is my physician!!!

When you have a sick child you don't want to take them to just anybody. This is why my wife and I…read moredid our research and found PVMG to be just what we needed. Dr. Saad had great reviews and many years of experience and when we saw how well she was able to work with our child who had an ear infection we knew we would be seeing her for the foreseeable future. The office is very clean and they even have different entrances for sick patients vs. Not. The staff is super friendly and our son quickly made friends with everyone there! There is plenty of parking, but the only problem is that it can take about 15-20 minutes to get to the correct third floor entrance from the parking lot on a quiet day. We would recommend arriving to the parking structure at least 30 minutes just to be on the safe side. Overall we were very satisfied with the care and service of PVMG!

Have been going for several years for something specific and have started using them for yearly…read morecheck ups etc. I typically see Kia Brown, NP as she has more availability and I usually call shorter notice, and she is amazing. Literally will answer any question and even scheduled a telehealth as a follow up when I changed medications. Highly highly recommend the entire office, Dr. Sher is the best too, he is just harder to schedule due to all the specialties. Hardly a wait anymore and I'm usually in and out within 30-40 min. Many thanks to the entire group.

This is the first review I've ever written, but my experience compelled me to do so. I have been…read moregenuinely taken aback by how unprofessional and discourteous the front office has been. I chose Dr. Torna as my primary care physician and made multiple attempts to schedule an appointment. Initially, I was told she was out of the office until March (this was early January). Now it is April or May, which, while inconvenient, might have been manageable. Unfortunately, my interactions with the front office, specifically with Rachel, made the situation unacceptable. I encountered rudeness during my first in-person visit when I was ill shortly after the holidays, again during a phone call when trying to schedule an appointment with the nurse practitioner, and once more during a recent call. Each interaction was unpleasant and left me feeling dismissed rather than cared for. I never had the opportunity to meet Dr. Torna, who may very well be an excellent physician. However, at this stage in my life, I am unwilling to tolerate consistently rude or negative interactions simply to access care. If Dr. Torna happens to read this, I would strongly encourage a review of front-office staffing, as the first point of contact sets the tone for the entire patient experience.

Outstanding doctor with great compassion, empathy and knowledge. In addition, her office team is…read morevery professional and helpful. Add to that Dr Torna's nurse practitioner, Erica, makes this doctors office one of the very best in RPV. Many thanks for your efforts.

Located just on the outskirts of the Promenade on the Peninsula Mall, the UCLA Health Palos Verdes…read morePrimary and Specialty Care shares the same large multi-level outdoor parking garage as the mall. An easy way is to use the top floor (P4) parking area, and then take the elevator down to the required floor. Mom needed to some imaging done for bone density, so went for an early morning appointment. Because the mall wasn't fully open, finding close parking was easy. Check-in needs to be done at the floor of the procedure, so after some up and down, found the place. The appointment started right on time, and was completed quickly...not much of a wait.

This practice has big pros and cons in my opinion. Pros:…read moreeasily accessible from rooftop parking of promenade mall, high quality physicians, very clean facilities and easy to schedule appointments via phone or app. Cons: the practice is impersonal and has the feel of a large UCLA location rather than a local, Palos Verdes medical practice, staff turnover seems high as I don't see many of the same faces frequently, impersonal staff interactions, difficult to reach staff for follow up action items, their electronic health record (EPIC) is not always viewable by the primary local hospital system of Torrance Memorial (who uses Cerner). This can be challenging if you're receiving care from both hospital systems. Overall- if you're comfortable with all these aspects of care, the caliber of medical care rendered here is very good.

Dr. Flores (aka, Dr. Jim) is a fantastic doctor and one of the most naturally kid friendly…read morepediatricians we have ever met! We were looking for someone who was close to us, thorough and detail oriented, knowledgeable and experienced, and possessing a kind and engaging bedside manner. Dr. Jim is all of those things! He takes plenty of time to listen to and address all of our concerns and then asks us important questions about possibilities we had never even considered. We really appreciate that we are talking to an obvious expert who is actively drawing upon his years of experience to help us. He has a quick memory for detail and patient history like you would not believe, which makes us feel like we are always getting exactly the advice and specific care we need for our little one as an individual. Also, I saw a couple of the other reviewers had trouble with his office several years ago. We have only had the best experiences with the office staff. They all seem to be a lot like Dr. Jim - kind, caring, thorough, and detail oriented.

Wow first time calling and speaking with front desk and they are beyond terrible and rude. Such a…read moreshame because from what I've heard the doctor is good. But, def not worth putting up with shitty customer service.

Dr. Norcross was approachable, knowledgeable and professional, and his front desk staff were very…read morewelcoming. The facility is clean and tidy, and there's an abundance of parking.

I am a physician. My job for many years was to train physicians. I still conduct cutting edge…read moreresearch and clinical trials in my area of specialization. If I chose Norcross Family Medicine to be my doctor, shouldn't you? I am very serious when I write that I have great confidence in this team. If you can get into this practice, you should do it.

I recently saw NP Erika and was happy with the care I received. I haven't seen a doctor in years,…read moreso we had a lot to cover, and she was very knowledgeable and thorough. She got me up to date on important screenings I didn't even realize I should be doing, which I really appreciated. To be honest, I haven't found a doctor or NP that I really liked in the past, so I was especially happy to finally find someone I can see myself seeing long term. I would note that the office itself is quite old and could use an upgrade. That said, the staff, including the NP, were all very friendly, patient, and efficient. I also love that they offer telemedicine appointments for times when an in-person visit isn't necessary or if I can't make it in. I will definitely be coming back when I need medical care again!

Front Desk Needs Improvement. This was my second visit for the OB/Gyn and both times the front desk…read moreexperience was unprofessional. I arrived 45 minutes early but wasn't given my paperwork until right before my appointment -- four pages, front and back -- leaving me rushed and stressed. When I couldn't check in using the QR code or kiosk, I told the front desk. Instead of signing me in, the staff member started checking her phone to troubleshoot Wi-Fi issues while I stood there waiting. Only after I asked again did she check me in so I could sit down. The back staff and doctor treatment is warm and welcoming which makes me feel great. However, during my most recent visit, I wasn't asked to show any ID or proof of insurance--only to state my name and (maybe) my date of birth. What really concerned me was during my Pap smear, neither the doctor nor the assistant asked me to verify the specimen label to ensure it matched my name and date of birth before it was sent to the lab. That's a serious patient-safety issue and a basic part of HIPAA and clinical quality standards. I liked my doctor's manner and the care for me, but these lapses in verification and labeling protocols make me question the office's overall attention to safety. I hope management takes patient satisfaction surveys seriously and implements stronger procedures to protect patient identity and results accuracy along with addressing front desk courtesy and organization so the patient experience matches the quality of care I receive at my other health care appointments. It should be noted that my regular OB/Gyn worked in the El Segundo office previously and my overall experience there was calm, satisfactory, organized, safe, consistent, empowered, cheerful.

What a startlingly abrupt and unpleasant experience I just had with Dr. Mellor's office! I called…read moreto establish care with her as a primary care physician since I'm new to the area, but when I began explaining my interest in scheduling an appointment I was met with a "LET ME STOP YOU THERE" interrupting me mid sentence. This was such a jarring and rude experience, I have never had someone treat me this poorly from a doctor's office. It was shocking. I don't even have an ailment, I'm simply shopping around to find a new doctor. I guess some of her patients have to die before this doctor would consider allowing anyone to book an appointment. Wow. Just go somewhere else for care like I'm going to, don't bother calling.

BE SUPER AWARE when you go to this Dr. If there was a 0 star catergory I would chose it. I went…read moreto see her to check my hormones as I felt like I was going through Menopause. She ordered a blood test and when I went in to get the results, she told me very coldly that I had a brain tumor. She said she would get me set up with a MRI, but that I DEFINITELY had one. She left the room quickly and I had to chase her down to ask her if the results could mean anything else. She said Emphatically..."NO". I went home crying and very scared. The MRI was scheduled but it was not for a few weeks. I couldnt wait so I took my blood test to a Endocronologist who took one look at my blood work and said "You don't have a brain tumor, you are in Menopause!" I felt such relief, but still had the MRI just in case. The test confirmed I did NOT have a tumor. I was relieved but very very mad at the false diagnosis and the lack of empathy Dr. Mallor showed when delivering the news.

I was injured and went to e.r., was on so much pain and couldnt go back to work, i made a follow up…read morevisit to see this place as yelp says good review. And he made me not go back to work still because of my confition. but he couldnt provide me a work note from the time after emergency visit till i see him. Thats why i made a follow up visit to see a doctor because i was still injured to go back to work. And he continue to have me off work after that. Then someone told me, dont believe on reciews because some pays someone to put reviews. But i wish i could go back time and didnt even bother to see him. And untill now im still in pain, he didnt do nothing about it.

Don't go to the facility where he works. He's fine, and nice, but you'll lose a lot of your life in…read morethe waiting room before you're seen. Even if you have an appointment, or are drastically ill, you will always wait anywhere between a half hour and an hour to be seen.

Dr. Landaetta deserves more than all the stars in the sky! Seriously, she is the most exceptional,…read moreoutstanding, professional, knowledgeable, kind, caring, and thoughtful doctor. Dr. Landaetta is the most amazing medical professional I have ever met in my entire life! I am a mother and a grandmother. I have been to many doctors and I have taken my children and grandchildren to doctors. I cannot say enough to express my appreciation for the care and kindness and intelligence of this fine person. I am not exaggerating. There are simply not enough adjectives to describe Dr. Landaetta's devotion to the patients in her practice. I walk in knowing I will be helped and cared for and I skip out with such a positive energy, knowing that everything is going to be OK. You feel as though you are receiving VIP the care-that she would provide for her own family ....from to the referrals to follow up. Obviously, I can't say enough positive things about her. I only wish I had found her sooner but then I am much older than she is so I guess that wouldn't have been possible! I am grateful and I recommend her unconditionally. Sincerely, Michele Ayers. I would also like to Compliment Liz and all of the fine employees in the office!

I have been a patient of Dr. Landaeta for several years now and I can't recommend her highly…read moreenough. She is so kind, caring, knowledgeable, and always takes time with me to discuss all my various physical issues. I trust her with my health care completely and have referred so many of my friends to her and they love her as much as I do.