They don't keep accurate records, I changed my PCP over nine months ago and they haven't corrected…read morethe issue the medication list they have on file for me is totally incorrect. And these medical professionals are trained how?

Horrible experience!STAY AWAY Made an appointment for my…read moreannual check up. Dr. Hool talked with me as if he is interviewing then without even touching me said she is done. She didn't check my lungs, my heart beat, my ears, etc. just talking and asking stupid questions. When I asked if I can have my pap on my annual visit she said she is not ready for that and I have to make s deprecate appointment!!!!! I don't know what she needed to get ready for Then I asked if I can at least have my blood work done and she said yes, and crate an order for me. When I went to their lab room the staff had no clue what they were doing and then they told me they can't take my blood because it is 4:15 now and my insurance doesn't cover blood test after 4:15 pm!!!!!! I wasted 1.5 of my life in that office for nothing.

Dr. Landaetta deserves more than all the stars in the sky! Seriously, she is the most exceptional,…read moreoutstanding, professional, knowledgeable, kind, caring, and thoughtful doctor. Dr. Landaetta is the most amazing medical professional I have ever met in my entire life! I am a mother and a grandmother. I have been to many doctors and I have taken my children and grandchildren to doctors. I cannot say enough to express my appreciation for the care and kindness and intelligence of this fine person. I am not exaggerating. There are simply not enough adjectives to describe Dr. Landaetta's devotion to the patients in her practice. I walk in knowing I will be helped and cared for and I skip out with such a positive energy, knowing that everything is going to be OK. You feel as though you are receiving VIP the care-that she would provide for her own family ....from to the referrals to follow up. Obviously, I can't say enough positive things about her. I only wish I had found her sooner but then I am much older than she is so I guess that wouldn't have been possible! I am grateful and I recommend her unconditionally. Sincerely, Michele Ayers. I would also like to Compliment Liz and all of the fine employees in the office!

I have been a patient of Dr. Landaeta for several years now and I can't recommend her highly…read moreenough. She is so kind, caring, knowledgeable, and always takes time with me to discuss all my various physical issues. I trust her with my health care completely and have referred so many of my friends to her and they love her as much as I do.

ANSWER THE PHONE! I tried three times today to contact the office waiting 15 minutes each time and…read morenever got through. This is completely unacceptable. Yesterday I had a 4:15 PM appointment and I waited 20 minutes, which seemed rather odd since I was the only one in the waiting room. I am a relatively new patient, and already red flags are appearing.

Dr. Hool is a wonderful GP who displays a strong sense of compassion and genuine caring for her…read morepatients. It can take awhile to get an appointment so be prepared to book far in advance. You can generally get a faster appointment with one of her nurse practitioners, who are also excellent. Her offices are also near a mall where you can grab a quick coffee or meal. There are also lab offices nearby in case you need to do a blood draw for her.

When you have a sick child you don't want to take them to just anybody. This is why my wife and I…read moredid our research and found PVMG to be just what we needed. Dr. Saad had great reviews and many years of experience and when we saw how well she was able to work with our child who had an ear infection we knew we would be seeing her for the foreseeable future. The office is very clean and they even have different entrances for sick patients vs. Not. The staff is super friendly and our son quickly made friends with everyone there! There is plenty of parking, but the only problem is that it can take about 15-20 minutes to get to the correct third floor entrance from the parking lot on a quiet day. We would recommend arriving to the parking structure at least 30 minutes just to be on the safe side. Overall we were very satisfied with the care and service of PVMG!

Have been going for several years for something specific and have started using them for yearly…read morecheck ups etc. I typically see Kia Brown, NP as she has more availability and I usually call shorter notice, and she is amazing. Literally will answer any question and even scheduled a telehealth as a follow up when I changed medications. Highly highly recommend the entire office, Dr. Sher is the best too, he is just harder to schedule due to all the specialties. Hardly a wait anymore and I'm usually in and out within 30-40 min. Many thanks to the entire group.

Dr. Norcross was approachable, knowledgeable and professional, and his front desk staff were very…read morewelcoming. The facility is clean and tidy, and there's an abundance of parking.

I am a physician. My job for many years was to train physicians. I still conduct cutting edge…read moreresearch and clinical trials in my area of specialization. If I chose Norcross Family Medicine to be my doctor, shouldn't you? I am very serious when I write that I have great confidence in this team. If you can get into this practice, you should do it.

What a startlingly abrupt and unpleasant experience I just had with Dr. Mellor's office! I called…read moreto establish care with her as a primary care physician since I'm new to the area, but when I began explaining my interest in scheduling an appointment I was met with a "LET ME STOP YOU THERE" interrupting me mid sentence. This was such a jarring and rude experience, I have never had someone treat me this poorly from a doctor's office. It was shocking. I don't even have an ailment, I'm simply shopping around to find a new doctor. I guess some of her patients have to die before this doctor would consider allowing anyone to book an appointment. Wow. Just go somewhere else for care like I'm going to, don't bother calling.

BE SUPER AWARE when you go to this Dr. If there was a 0 star catergory I would chose it. I went…read moreto see her to check my hormones as I felt like I was going through Menopause. She ordered a blood test and when I went in to get the results, she told me very coldly that I had a brain tumor. She said she would get me set up with a MRI, but that I DEFINITELY had one. She left the room quickly and I had to chase her down to ask her if the results could mean anything else. She said Emphatically..."NO". I went home crying and very scared. The MRI was scheduled but it was not for a few weeks. I couldnt wait so I took my blood test to a Endocronologist who took one look at my blood work and said "You don't have a brain tumor, you are in Menopause!" I felt such relief, but still had the MRI just in case. The test confirmed I did NOT have a tumor. I was relieved but very very mad at the false diagnosis and the lack of empathy Dr. Mallor showed when delivering the news.

Located just on the outskirts of the Promenade on the Peninsula Mall, the UCLA Health Palos Verdes…read morePrimary and Specialty Care shares the same large multi-level outdoor parking garage as the mall. An easy way is to use the top floor (P4) parking area, and then take the elevator down to the required floor. Mom needed to some imaging done for bone density, so went for an early morning appointment. Because the mall wasn't fully open, finding close parking was easy. Check-in needs to be done at the floor of the procedure, so after some up and down, found the place. The appointment started right on time, and was completed quickly...not much of a wait.

This practice has big pros and cons in my opinion. Pros:…read moreeasily accessible from rooftop parking of promenade mall, high quality physicians, very clean facilities and easy to schedule appointments via phone or app. Cons: the practice is impersonal and has the feel of a large UCLA location rather than a local, Palos Verdes medical practice, staff turnover seems high as I don't see many of the same faces frequently, impersonal staff interactions, difficult to reach staff for follow up action items, their electronic health record (EPIC) is not always viewable by the primary local hospital system of Torrance Memorial (who uses Cerner). This can be challenging if you're receiving care from both hospital systems. Overall- if you're comfortable with all these aspects of care, the caliber of medical care rendered here is very good.

I found her to be short and unconcerned. Perhaps it was because I saw her late in the afternoon on…read morea Friday, and/or she is not my regular dr. I was there for just a referral for an MRI. She noted my issue would require a CT scan instead. I appreciated that information but the real issue is either her or the office. I have a PPO and have never required pre approval for a test. I insisted that but her response was that some do require one. The office would get back to me in a day or two. That was on a Friday and by the following Thursday I had not heard back. When I called the office, I was told I didn't need pre approval. No one called me to tell me that so I sat I'm extreme pain for an unnecessary week.

This is a very rude, and arrogant doctor. Her staff are not different, incompetent, unorganized…read moreand angry. They work as not happy to be there. They messed with my prescriptions, referrals and everything. Doctor found a lump in my breast that never been there making me go to some expensive and unnecessary tests. Changed to a different doctor after 5 months...a real doctor.

Dr. Hiroshi Suzuki is an excellent doctor. Dr. Suzuki is also an exceptionally kind, intelligent,…read moreresourceful, thorough, comprehensive, knowledgeable physician who says what he is going to do and does it. He has excellent follow-through, and I am so very happy to say he is my primary care doctor. The team surrounding Dr. Suzuki supports him and his patients with the same continuity of compassion and care. It is always a pleasure to hear each of their voices on the other end of the phone as you can hear their friendliness and desire to help. I love that they all care so deeply about their patients and provide the such excellent care and guidance. Thank you so much, Dr. Suzuki and the entire UCLA Rolling Hills team for always taking such good care of me.

Dr Suzuki was very compassionate and understanding during my visit. Staff was very helpful and…read moreefficient. Thank you dr suzuki for your excellent care

This is the first review I've ever written, but my experience compelled me to do so. I have been…read moregenuinely taken aback by how unprofessional and discourteous the front office has been. I chose Dr. Torna as my primary care physician and made multiple attempts to schedule an appointment. Initially, I was told she was out of the office until March (this was early January). Now it is April or May, which, while inconvenient, might have been manageable. Unfortunately, my interactions with the front office, specifically with Rachel, made the situation unacceptable. I encountered rudeness during my first in-person visit when I was ill shortly after the holidays, again during a phone call when trying to schedule an appointment with the nurse practitioner, and once more during a recent call. Each interaction was unpleasant and left me feeling dismissed rather than cared for. I never had the opportunity to meet Dr. Torna, who may very well be an excellent physician. However, at this stage in my life, I am unwilling to tolerate consistently rude or negative interactions simply to access care. If Dr. Torna happens to read this, I would strongly encourage a review of front-office staffing, as the first point of contact sets the tone for the entire patient experience.

Outstanding doctor with great compassion, empathy and knowledge. In addition, her office team is…read morevery professional and helpful. Add to that Dr Torna's nurse practitioner, Erica, makes this doctors office one of the very best in RPV. Many thanks for your efforts.