This was fast and painless service! They showed up a little early. Fixed a problem that no one else…read morecould figure out. The charge was reasonable. I would recommend this company to anyone and everyone else!!! Awesome people too! Thank you so much! Constance

From the owner: Frye Heating & Air is a full-service contractor offering complete heating & air conditioning & duct…read morecleaning services. We serve Madison, NC, & the surrounding communities. Frye Heating & Air's goal is to provide our customers with high-quality customer service, accurate diagnosis, clear pricing & guaranteed work. We only use high quality parts. For your protection we are licensed, bonded & insured. Our certified HVAC technicians are trained on the latest troubleshooting & repair technology. Frye Heating & Air's services include: -Cooling & heating services -Replacement & installation services -Repair services - Preventative maintenance - Duct cleaning - Energy consumption review Frye Heating & Air also offers annual HVAC inspections, carbon monoxide inspections, thermostat calibration, hot- and cold-spot identification, air filter cleaning & other HVAC equipment maintenance. Call Frye Heating & Air today for service or request a free replacement quote!

We had a weird problem. The fan would not run and the breaker was in the middle where it could not…read morebe moved one way or the other. Donnie came the same day (87 degrees or so) and took time to explain, not just the fan and breaker problem, but he showed us how to check for Freon also. He did not try to upsell a new furnace or anything like that. We are glad he is in Stoneville.

I cannot say enough about this company and their awesome service!…read morePrompt, courteous, professional, knowledgeable, affordable, experienced! Donnie Robertson and Robertson Air Services, Inc deserves their 5 star rating with BBB! Thank you, thank you, thank you!

Needed a small gas leak fixed before closing on a house we were selling and Dave showed up within…read more28 hours, worked with a stubborn gas line and fixed it quickly. Almost makes me wish we were staying WS just to use his services!

They are great! Had an A/C issue at the house and they showed up early, fixed it quickly, and even…read morechecked a few extra things. Great local business!!!

We just had to get a whole new heat pump in the middle of a snowstorm. Thank you to Eanes Heating…read moreand Air for coming out even with several inches of snow in our yard and getting it done. They were great from start to finish. I would highly recommend them to everyone.

0 Stars!!!!…read more Dishonest Pricing & No Service for $89 "Diagnostic" Date of Experience: October 12, 2025 Service Requested: Electrical Diagnostic I am writing this negative review due to misleading pricing and a complete lack of service from Eanes Heating Cooling Plumbing and Electrical. I called on 10/8/25, requesting an electrical diagnostic on my washer/dryer outlet to verify the voltage for the LG manufacturer. I was quoted the price of $89 for the diagnostic--a price confirmed twice. The technician, "Chris," arrived on 10/12/25 (after a reschedule). Without touching or testing anything, he immediately demanded an additional $200 fee, claiming the initial $89 only covered his trip and not the actual diagnostic--a clear bait-and-switch. I requested he at least document the outlet's wattage on the receipt so I could relay the information to LG, but he failed to do so. I called customer support and was transferred to "Kayla" in dispatch, who confirmed the potential for a $200 detailed diagnostic fee but could not logically explain how it was determined without the technician inspecting the unit. When I questioned this, she became unhelpful, displayed an attitude, and simply stated she could call the technician and cancel the job. He was already on site. I paid $89 for absolutely no electrical service or useful information. This company is dishonest about its upfront pricing. Do not use Eanes.

I am a licensed general contractor in NC. I have dealt with Gentry for over 10 years. They have…read moreprobably done over 50 houses for me. I have never had any problems with Gentry. They stand behind their product and if ever a question arises they are quick to respond and help if needed. Don S.

Gentry Air installed two HVAC systems in our home years back. We have had them service the systems…read moreannually and make a couple repair calls over the years. They are very professional and good at what they do. We got several quotes when we had to replace our system years ago and decided to go with Gentry because they had the best proposal. Not only was it less expensive than other proposals, but they offered options to fit different price points. What I really liked was that they did not take a pushy sales approach like the larger companies did. They really wanted to provide options for a quality system so we could make a good decision. These are good people to work with.

Heinz has saved me again. Three years ago I was on a cruise in the middle of the ocean when a text…read morecame through from my neighbor that my air conditioner had malfunctionEd and that water was flowing from three stories above into the basement. I contacted the condo management and they had my neighbor contact Heinz. He was here twice, including at 3 a.m. , and saved my condo and vacation. Next, I had a water heater go and started flooding the floors below me. I called Heinz. Six hours later he had picked up and installed a new water heater. Three nights ago, the a/c stopped. It was 100 degrees outside. Heinz was able to show up 24 hours later and hoped it was a burned out thermostat. Indeed, he was right! He came at 7 a.m. the inside temp was already 83 degrees . Heinz to the rescue AGAIN. Cool, sweet cool, by 9 a.m. I couldn't be happier. 10 STARS nnot give mo

After taking the day off work and setting up an appointment for an hour of work for 120+ dollars at…read more8am with Toby (as that was his availability) he doesn't show up until 8:30am. He doesn't even call to mention how late he would be until it was 8:20am. When he gets there he starts asking a lot of personal questions (who owns the house, why I am uninstalling the ac unit, where is my family, etc.) which was very odd. We don't get 10 feet away from his car before Toby says he can't do any work on the house if it's going into sale/foreclosure despite still owning the house. Said he cares more about the bank and talking with them. Then he finished by saying that I should hire someone not certified for this because they would be better. Totally unprofessional and a waste of time. Don't do business with a company this lazy and untrustworthy.