Folks, there is a pump malfunctioning. Gas sprayed out all over me and the car in which my child…read morewas sitting with an open window yesterday. As of this morning there is nothing to prevent customers from using that pump, despite the fact that the Manager was informed and the FD called. Please be careful if you intend to patronize this business.

The bathrooms are nice and clean, and you must obtain the key first, before you can use it. The gas…read moreprices are really outrageous, averaging about 40 cents more per gallon than other places within a five mile radius.

This shop hosted a great service experience for me personally. Siwan is not only extremely…read moreknowledgeable in his field of work, but also a genuine person who is straightforward about what you need now, what you don't need, and what you will need. I'd recommend anyone with a car, especially a German car to give his service a chance and he will not disappoint. He'll double check what it is you're requesting and then he'll break down why each service item is required upfront in-person with schematics and samples. And the value you're getting on top of the great service is unbeatable. In my personal situation, I saved 50% from what my local dealership was charging. I have a Volkswagen Golf but I've seen Mercedes, BMW, Subaru, Audi all in their lot.

I've been meaning to write this review for a while, but life has been busy. As a single woman and a…read moremother, it can be really hard to find a mechanic you can trust without feeling like you're being taken advantage of. Unfortunately, that has been my experience more times than I'd like to admit. The first shop I called gave me a bad feeling right away based on their customer service, but I still made an appointment. Afterward, I checked their Yelp reviews and was shocked by how many negative ones they had. That didn't sit right with me, so I decided to get a second quote. I already had a good idea of what was wrong with my car based on past experience. When I called this shop, the difference was immediate. They were professional, respectful, and didn't argue with me or try to upsell me on unnecessary repairs. I specifically looked for negative reviews--and there were none. I dropped my car off early that morning, and they gave me a clear time estimate for when it would be ready. They even sent photos of the issue. While I didn't fully understand what I was looking at, the fact that they were transparent enough to share images--knowing I could easily research them--told me everything I needed to know about their honesty. I don't remember the technician's name, but they took great care of my foreign car, Lexi, and I'm beyond relieved not to be driving around with grinding rotors anymore. I truly appreciate their professionalism and the way they treated me as a customer. Every single mother needs a mechanic she can feel safe with--and I'm so grateful I found one. Thank you all for your help.

First time I ever had to call a tow truck company for a flat tire. He was great! Kept me updated on…read morewhen he would arrive. I didn't have the full amount of what he requested, but he still accepted what I had and still helped me out. I recommend him to everyone. :)

Awful customer service. They dropped my car to the wrong location and did not want to provide…read morereimbursement. I'm very disappointed in the situation. The owner lacked accountability and claimed that I was part of the blame regardless of the fact that I provided the correct information via text

Always an excellent detail in my own driveway. George is the BEST. Also made sure I was not…read moreovercharged for my service.

I'm a little bit disappointed with the detailing. The front desk staff was very helpful and nice,…read morebut the detailing itself did not seem to be very high quality. My seats were left with dirt on them that I could scrape away with my finger nail, so I question how thoroughly it was shampooed. I brought it in primarily for an odor, and I can still smell the odor in addition to the smell of the cleaner. A piece from the interior of my car was left on top of the car, and when leaving, it fell off the roof and I had to pick it up off the side of the road. Overall not very impressed for $200 just interior detailing.

Desperate times calls for desperate measures. Despite the negative reviews, I called. I need a…read moretire plugged or mount a full size tire I have available if proven it can't be plugged. All they do is tire change. No repair. Just a change. Bogus advertising. Advertise what you do, do what you advertise. SIMPLE.

Terrible experience getting my car towed to a shop. Called at 1:30pm, said they were an hour and a…read morehalf away, but I had a commitment at 3:00pm, so asked if he could come after 4pm -- he said OK, but to call when my commitment was over. At 3:45pm, called again, and when he told me he could not arrive until 5pm, I said I thought we had coordinated to meet around 4:15 or 4:30pm, and he rudely responded, "well, I'm not just sitting around doing nothing." At 5:05pm, he calls me and says he is 6 miles away. Time progresses, and then at 5:30pm, I call him and ask him if he's close, he claims to be near a gas station that is just a mile away...ten minutes later at 5:40pm, he finally arrives. Does not wear a mask. Long story short, we just barely get to the shop before closing at 6pm and shows zero compassion or concern for customer.

they towed my 4 wheel drive car wrong and messed it up. I called to address the issue and since…read morethen no one will answer me I may take this to court.

I called Malik Sunday to tow my food truck and he said he couldn't do it then called right back…read moreand he would send his employee well long story short I took pics of it before it left and when it got to the location my whole ventilation system was broken .. the driver tried to get on my roof of my food truck in the rain to put it back together like it never was broke but he didn't realize we were in the car watching him. so once we caught him he said the wind broke it ugggg no u tried to get gas and couldn't fit under the gas station roof and tore my truck up. so the sad part is I called malik immediately and of course he said let me find out what's going on and every since no answer and the machine is full. I'm glad we take pics of our vehicles before and after smh karma is a motherf&@ker !!!!

Reckless driver. Speeding and quick changed lane without signal. Their rate says it all. We…read morewouldn't want to do a business with them. Not recommended.

Unfortunately this company towed my vehicle from my complex because my tag fell onto the floor…read more Refused to admit any wrong doing and made us pay $350 to have our car back! I don't have tinted windows and the tag could easily be seen on the floor of my truck. They only care about money in their pocket even when they are wrong.

Dad of the Roads is top notch. I was driving back down to…read moreNorthern Virginia from Baltimore and around 9pm I got a sudden flat on 495. Getting pretty worried about how all the surrounding shops were closed, ChatGPT led me to Dad of the Roads since they were the only 24 hr service near me. They picked up quickly and after explaining the issue, they gave me a fair price and came directly to where I was stranded in less than 15 min. He gave me the same quoted price over the phone and in less than 10 min had me on my way. Would definitely recommend!

From the initial text to resolution - less than an hour…read more Fantastic customer service and communication, fair pricing. Do not hesitate to give 'Dad' a call!