I have to say, I'm extremely impressed with Fast Five Express Car Wash. The level of customer…read moreservice here is on a whole different level. First off, a huge thank you to Brandon -- an incredible manager who truly sets the tone. Because of you, I'm 100% a long-term customer. I also want to recognize Fiona and Noah -- you both go above and beyond every single time I come in. It's rare to find a team that genuinely cares, but you guys make me feel like family. The fact that you know me by name and always find new ways to exceed my expectations really means a lot. This is what great customer service looks like. I hope corporate sees this because this team deserves recognition. Thank you again -- I'll definitely be a customer for the long run.

I just needed a quick car wash and didn't feel like driving all the Buena Park to my usual…read moretouch-less, automated car wash spot. The one closest to me wasn't open until 8 AM, and the other one was a self-service, so this was the closest one that fit my needs at the time. The cheapest (bronze) is $10, so I thought I would purchase the unlimited $19.99 a month to justify paying that much since where I usually go only charges $5-6. I had to repeat myself to the employee, and I'm pretty sure he heard wrong because I was charged $13 and still received just the basic service. So, I was of course disappointed. Also, he had to take my smartwatch since their tap-to-pay device can't leave their building...they should just have a kiosk where we can pay from our car like every other place to save money because that was lousy service. Towards the end of the tunnel, I noticed all this black grime built up on the walls...like do they ever get that cleaned? That can't be good to have. It makes me wish I had turned my A/C on because it smelled funky.

After searching on yelp for a while to find someone to detail our cars, I chose Mason because of…read morethe outstanding reviews. They're all true -- from his prompt responses, honest feedback of what your car does & doesn't need, to his friendliness & professionalism. He communicates well through his text messages, with appointment reminders and a pretty flexible schedule on his end. He detailed the inside of my husband's Honda fit. After having two kids in the back, it was messy. It looked great afterward. We also had him do a ceramic coating for a new car we had just bought. Super happy with the results & experience! We'll definitely be using Mason for his 3 month detailing packages.

We had Mason detail three of our vehicles, and we couldn't be happier with the results! From the…read morevery beginning, he was communicative, responsive, punctual, and professional. He took the time to answer all of our questions, made thoughtful recommendations based on each vehicle's condition, and never tried to upsell us on services we didn't need. His attention to detail was incredible. Each vehicle came out looking and feeling refreshed, and it was obvious that he takes great pride in his work. The interiors were spotless, and the exterior finishes looked fantastic. On top of doing amazing work, Mason is just a genuinely kind and honest person. It's refreshing to find someone who provides excellent customer service while also offering high-quality detailing at a very reasonable price. We are extremely happy with the results and will definitely be using his services again. I bought: They all came out great. If you're looking for someone who is reliable, skilled, and truly cares about the quality of his work, we highly recommend Mason. You won't be disappointed!

Fast professional service Respectful and kind when…read moredescribing all the different package options Good people work here Would recommend

very clean fast and controlled enovirment and employee.. will coming again and invites all famiky…read moreas well.. the message chair are worth the price..

I went through the car wash and it came out just as dirty as it went…read morein!.........................................................

A very so-so experience. I think small businesses should be supported, but I think there are…read moredefinitely a couple issues that need to be ironed out first with this business. Let's start with the good. I spilled some smelly food on my passenger car seat on Friday night and contacted several businesses to get a quote. Frank was one of the first to respond, offered a fair price, and was available to come out the next morning to help clean my car. He was prompt, professional, and seemed to do a decent job. I tipped him for the service and let the car dry out with the windows down for the next few days, as directed A few days later when the car had dried out, I noticed the smell had improved, but was still present. I contacted Frank asking nicely if he would be able to come back and do a second round of cleaning, stating that I understood that this was just a particularly stubborn food spill and offered to pay him again for his time (I also left it open ended so he could name an appropriate price). This received no response. I followed up again, again to no response. I was turned off by this lapse in communication and went on to seek another company to help do further cleaning - which they did two more times, and with prompt and clear communication. Overall, I give this guy credit for doing a decent job the first time around, but all subsequent interactions pointed to a disregard for customer retention

My car does not take as many showers as I do, but when she does, I make sure she gets a good scrub!…read more My car gets insanely dirty sometimes. I have been these express car washes and it's not totally clean and you feel like you have to turn around and go for a second round, you know what I mean? Safe to say, Xpress car wash does not make me feel like I'm heading on an edge! The payment process is easy, you just slide your shiny little card in and it'll give you the green light to go! As you drive in, I've notice that the drop down scrubbers really gave my car a good scrub! Soap and bubbles all over my car, just went she needs it most, mind you this is all from the bronze option! At the end of the wash, the dryers were BLOWs! Just what she needed to dry off, just like how I blow dry my hair after my shower haha. I love how you can to vacuum your car interior after, which was the cherry on top. It's the full package deal, all you have to do is drive in and do a little car spring cleaning. Thanks Xpress!

Usually my go*to carwash, today 7/22 I chose this location drove all the down from Monterey Park to…read morehave Xpress Car*Wash drive*thru being Shut down Iunno for how long but their Vacuum works so I made the best of my trip & vacuumed my car instead. Itiswhatitis

If you want your paint destroyed, use Edwin. He buffed right through my paint on my hood. Edwin did…read morea full detail on my car, and this is what I came out to. He did not inform me that this happened but instead just told me my car was ready and waited for me to notice. My paint is aging on my 2007 FJ cruiser but otherwise in good condition. I was starting to get some moderate bubbling in my clear coat on the hood, but nothing substantial. Edwin voiced no concerns about possible further damage to my paint, or I would have declined his services. I also was still asked to pay for the detailing service after he caused damage to my vehicle. Edwin did not offer to make it right, instead insisting that it was not his fault. He also refused to provide proof of insurance or a billing address for his business. I highly suggest that if you care about your car, you do not give Edwin your business. In response to Edwin's comment: If you had ANY concerns about my paint and the condition you perceived it to be in, you did not share those with my until after the damage was done. Nor did you get me when it happened. You just told me my car was ready and waited to see if I'd notice. Had you told me this was a possibility, I would have told you not to proceed. I also shared the year of my car with you in the Yelp quoting process, and you voiced no concerns then either. I did not decline going to an auto body shop for their opinion, I declined going to your uncle's auto body shop. Your family's business will not be impartial in the matter. I will be going to an auto body shop, and I am happy to share their opinion and the estimated repairs with you. This is why I asked you for your insurance information that you refused to provide. Your business insurance can determine if this is your fault or not and pay for the repairs, should they determine you caused this to happen. Lastly, yes. I did dispute the charge. Because you told me I had to pay you, even though I told you I did not think I should pay after you damaged my car. So of course I reported that services rendered were not as expected. If PayPal has held the money, that is not on me. I don't have it back either.

Usually Don't find people that are this Committed to doing a job Obviously…read more Edwin is and dosen't just do a good job but a great job he was here for about four and a half hours working Only cash but worth the trip the ATM I have a RV and will have him make it look great also Phil B. 2013 ram

I always wash my car there, but something very strange happened today. I put coins into the wash…read moremachine and everything was fine, but when I tried to insert more, the coins got stuck; I put in 5 dollars and they just stayed there. Please fix this--you can check the cameras.

If I could put zero stars I would. The places is nasty. Pee on the vacuums and to make it better…read morehomeless people sleeping next to them. I had to stop to vacuum something for my car and $1.50 for a min and 30 sec vacuum crazy.

I mentioned that last time, they suggested a brake fluid change on my next oil change. They said…read morethey will check my file. I love that they keep my car on file. I also get text messages about getting my next oil change too. They quote you for the service(s) and will require your signature to sign off before commencing. I think the time it takes to get your car serviced here is pretty quick. I drove up and was quickly assisted. They are correct in saying "no appointment necessary" and there is usually one free spot available each time I have come here for my oil change.

Quick and easy. I will say the prices have gone up…read moretremendously, but I still keep coming back because they are pretty nice, you also get a free car wash? I would come here again, but dang, give me a discount for being loyal.