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    Sonoma, CA

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    Shell

    2.6 (11 reviews)
    Open • Open 24 hours

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    4 years ago

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    4 months ago

    His estimate on correcting my air conditioner flow out of my dashboard was six times more than Hansel Ford repaired it !!

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    Jolly Washer 76

    Jolly Washer 76

    (53 reviews)

    Pay $18 for a car wash and it's not even clean and when you go back and tell him his response as…read moreyou paid for $18 Car Wash so does that mean I get a half done Car Wash because I wouldn't buy your $60 special you're better off at going across the street much better service!! Quality, and customer service needs to improve

    STAY AWAY FROM THIS PLACE. They do sloppy, incomplete work. I paid $48 for an interior/exterior…read morewash - NOT including the extra cash tip I left in the tip box. I specifically requested vacuuming and cleaning of upholstery, floor mats, and dashboard. I had some severe upholstery staining. I didn't expect the stains to fully come out, but it's clear that they didn't even TRY to clean them, even a little. The upholstery was not even damp. And there are floor and other areas that are still FILTHY. This place is awful. This is what my car interior still looks like $48 plus tip later. What a ripoff. UPDATE: I just noticed that the cashier, "Sergio," never specified "upholstery cleaning" on my receipt. I don't know if it was supposed to be included in the original package, but I do recall I had tried to pay for just the $16 basic wash and all other services à la carte because I wanted certain ones (upholstery cleaning) and not others (clearcoat and fancy tire treatments). He said the $40 wash package had everything I needed except the interior mats, which I could add à la carte, so I did that. But he also seemed not very attentive to what I was asking for. I had to keep repeating my specific cleaning requests -- and yet still ended up with a dirty car.

    Chevron

    Chevron

    (9 reviews)

    The "manager" here is not very smart. I showed up there this morning with a $100.00 winning lottery…read moreticket that I had purchased there last week. I asked if she could scan it for verification of my winning, she does, says it's a winner then tears up the ticket. She THEN tells me she doesn't have enough cash in the drawer and that I'll have to wait around until she gets enough customers to give her cash so that she can pay me. What? I told her how stupid it was that she would do that and that not everyone is on her schedule. I had to go to work, I can't wait around for the money. She then proceeded to call me names and then she bans me from the store. Like it's my fault she's incompetent. I can buy tickets anywhere but she's stuck being stupid for the rest of her life. Zero stars!

    540 W Napa St Sonoma, CA 95476…read more I agree with all other reviews, 1-star for service and overall experience. I've never been to this gas station before. I was driving around Sonoma, and decided to get some gas and use the restroom. So I hook my pump, and the food mart doors are locked. Some locals told me this is normal, and they don't know why it's shutdown in the daytime. Okay, I would expect this at 10pm, but not at 4pm on a Tuesday. It was near 88*F, and I think they could of been selling alot of cold drinks. After a few minutes, we all decided it's not worth waiting. If you have to take a break, you put a sign in the window and tell customers. Chevron is top tier gas, and it's not cheap. Customers should expect far better service than this. You need to hire more staff and be open for business. At this Chevron, the gas pumps work.....but don't expect anything else.

    Shell - servicestations - Updated October 2026

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