(Filled-up 09/01/25 MO @ 12:30pm): These days, everyone is getting shelled by the price of gas! Glendale's Pacific Ave. Shell gas station location was conveniently located on the 134 eastbound freeway offramp exit. Usually, I tried to fill up at Costco because they had the least-expensive gas around; however, circumstances led me here. The company was founded in 1833 by Marcus Samuel when he decided to expand his London antique business to try and sell oriental seashells as well, due to their popularity in interior design at the time, that ultimately laid the foundation of an import-export business. In the 1880s, his two sons expanded into the oil exporting business. In 1897, his sons renamed the company the Shell Transport and Trading Co. (hence, the logo) and launched their first refinery. On April 23, 1907, the company merged with Royal Dutch to form the Royal Dutch Shell Group (noted as Shell's birthday). Over the decades, the company expanded globally, launched new exploration programs, and found innovations. In the 1980s, the company grew by acquisitions. Today, the company has been met with many challenges from climate change to increased energy needs as it focused to be an active player as the world transitions to a lower carbon emission energy system. Was I shellshocked by the price!? PURCHASE(S) 87 Unleaded Gas ($59.50): I was below the ¼-tank marker and frantically dealt with some last-minute errands before I left town for work. I was the only customer at the time, so I easily pulled into a pump and fueled up immediately. After 13.314 gallons of gas at $4.469/gallon, my CRV was full and ready to go. SERVICE Unless there was something wrong with the pump you were at, the machine was out of receipt paper, or the credit card wasn't working, it was all self-service. Thankfully, my pump flowed quickly and finished fast. If I went inside the food mart, I'm sure I would've seen some employees. All was good and straightforward - thank you! PARKING (N/A) None specifically for the gas station (why would you need one anyway?). However, there were a couple of spots near and behind the food mart - 'nuff said! ATMOSPHERE, DÉCOR, AMBIENCE Located along the high-trafficked main drag Pacific Ave., this was a medium gas station with fairly wide one-lane aisles all with long lanes that allowed you to pass around cars. It had a total of 8 pump stations (4 gas lanes with two pumps each). They had soapy suds, squeaky squeegees, paper towels, trash cans, and air & water stations. The pump stations were completely covered from the elements unless a hurricane or tornado headed towards you. And, there was a food mart for any snack. There were a couple of ways to enter/exit the area which alleviated the potential for any traffic jams. There was plenty of natural lighting during the day and plenty of soul-sucking fluorescent lighting at night. There were no TVs or background music. https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&select=V7Kit6r2uTuBWdNPChpI0A ATTIRE Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. OVERALL Shell's Glendale's Pacific Ave. location served its purpose with its relatively comparable prices, its proximity to the freeway offramp, and the food mart in case I needed any snacks. However, I wasn't aware whether or not they charged for air or water which many stations annoyingly did these days. I found very good value based on the prices, service, and experience noted above (TOTAL paid experience was around $59.50 BEFORE any discounts and/or tip). And, they accepted my credit card of choice...AMEX! 4.0 STARS read more

Shell Service - Gas Price Marquee (09/01/25). @Shell #Glendale #Gasoline - Gas Stations Near Me - Glendale, California

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Quick and easy, fueled up after returning from a weekend getaway. It was personable service, easy access restrooms for customers and they were stalked up on everything from chips to bottle cold things. There is limited pumps (only 8 in total) and space compared to other locations, but not bad at all. The gas is quality, not to mention a solid value in price per gallon compared to other gas stations nearby. Located just south of the 134 fwy on Pacific Avenue. It was a very smooth experience at this 24 hour Shell. read more

Shell Service - Gas Stations Near Me - Glendale, California

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They will short change you if they don't have the proper change. Don't pay in cash!!! Employees are far from courteous...

I tried using this shell gas station and the headache. Their pump wasnt working and I don't know if the worker even knew how to operate it. The worker came to the pump looked at it and did nothing. I asked if they move my payment to another pump and they looked at me confused. I asked for a refund since we couldn't get this handled. This is my experience so that it as you will. read more

Horrible customer service. The cashier always has the worst attitude. He seems annoyed and angry. It's on my route to work and I get gas here often but the times the machine isn't taking my card and I have to go inside it just ruins my day. Last time I'm getting gas here. read more

No stars for this place!! Went on February 14 around 7-8 customer service was horrible! Was a Mexican lady on her AirPods I needed to us the ladies restroom and she didn't give me the keys because she said there was one set and someone was already in one stall, I waited and waited this person wouldn't come out while this lady was talking on her AirPods knowing I needed to use the restroom after several minutes she gives me another set of keys and I asked I thought u said there wasn't another key!! People like her shouldn't be hired rudest service ever! read more

The cashier working on shift today at 917am. Has been the rudest customer service. Lady you work at a gas station calm down. You're just a worker not the owner. Work on your customer service lady or someone retrain her. This is why you're still working at gas station and won't be no one in life! I hope the owners see this review because man your whole aurora and the way you just bring urself is definitely not a customer service person. Also clean the restrooms they are filthy! Got mad cause I asked for my receipt. I will definitely tell my ppl traveling through here to not stop at this gas station at all. read more

The stupid owner tried to argue with me telling me the machine didn't freeze when I legitimately sit out here for 12 minutes while his old machine had to think. I'm sick and tired of people not speaking English, and telling me I'm making shit up. The only reason I'm giving it 2 stars is because at some point I believe he actually moved here to try and apart a good business. Go to another Shell if you can!! he failed!! read more

Shell Service - Gas Stations Near Me - Glendale, California

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The older guy in there is racist and will ask for cash instead of credit card if you are brown. I even showed him my ID and he said sorry sir policy. I was buying gift cards for my family members for the holiday. Of course I understand all of scam currently going on with gift cards but that doesn't justify how this racist man treated me. He literally went to the back then came out saying sorry cash only. Like was he not sure? Did he have to go check in the back if I was brown enough for him to demand cash. read more

This gas station is the BEST. It does get pretty busy... service is great, prices are reasonable (usually better than other gas stations)... a AND THEY SELL OTIS SPUNKMEYER COOKIES!!!!! read more

Gas time! That's it nothing else to do but wait till the car is full. Ding, ding, ding goes the pump.

This gas station is always jam packed. No matter what time of the day you come here. In fact, I've had a few late night returns home and this gas station has been full at 2 am. No joke. I think that's mostly because they have the best prices in town. I'm the type that likes to shop around, get better bang for my buck. It's always between this Shell Station and the Mobil Station on Verdugo Blvd in Montrose that are always in competition for best price. This week, it just so happens to be this Shell. I love that just about everytime i pass this place whether it be on the way home from work, on the way to work, or coming back from Starbucks up the street a little bit, it seems that gas prices are always going down at this place. The wait does suck sometimes though because you have many trying to get their gas, I've seen a few arguments as well over someone just pulling into a spot when someone had already be waiting. One major gripe, however, and I know it's not just here, its all gas stations. The person that works inside, whether it be the men or the one lady that works there, they are extremely slow. I hate using credit cards in the machines here, and any gas station for that matter. You can't ever be too careful when you swipe your card anywhere these days. So when I have the cash, naturally I do go inside to pay. Sadly, just about every occurrence involving me going inside to pay has left me with a headache. The cashier here (and it's usually always one cashier, they have two registers and always one person there ringing, no matter how long the line is) always takes their time to make sure they are processing the money the right way, the right amount of change is given back and that they like triple check to make sure they put in what grade of gas you want. I'd say it takes roughly around 3 to 5 minutes for them to process one person at at time. This doesn't make for many happy campers that are waiting in a line that's almost long enough to go out the door. I also don't like that their pumps don't stretch like most others do. You have to get your car in there just right and make sure that your gas hole is on the right side because good luck trying to get the pump to wrap around. That's pretty crappy. BUT! (can you tell I'm on a negative Nancy roll this week?) you really can't beat the price that this Shell station has. Really. I cringe at the Mobil station just up the street across from Marie Callendars on Pacific. Right now it's $3.79 a gallon at this Shell and a whopping $3.90 at that Mobil station. Yikes! Oh, they also have a pretty good selection inside, but I wouldn't recommend coming here just for convenient store purposes as your wait in line with be anything but convenient. read more

Shell Service - Gas Stations Near Me - Glendale, California

This review is strictly on the bathrooms of this establishment. Cleanliness - 2 Accessibility - 3 Aesthetics - 1.5 Poop Factor - 1.5 OVERALL - 2 For a gas station bathroom, this was fairly decent. Was pretty clean for a gas station bathroom, and trust I've seen some dirty ass bathrooms. Easy to access, don't need a key from the cashier or go around the back or outside. There's two bathrooms, both gender neutral, so that's a plus. Smells like a bathroom, little rancid but not overwheming. You can tell they take some time out of the day to make this bathroom somewhat presentable. If I had to absolutely take a shit at that moment, I wouldn't hesitate to go there. Good job, Shell. Remember, 2 stars for a gas station bathroom is pretty effin good. read more

Gets very packed, and people drive in from all sorts of directions so you really have to be careful. And adopt a "Don't Worry, Be Happy" exterior because some of these drivers will cut you off at the wheel, block you, and most annoying of all, not watch where they are going. Pedestrians, too! -- After they prepay, or get their receipts, just look at their phones and walk right in front of moving cars. Huh-loh! Yes, you guessed it, the prices are usually good. I seldom go b/c I don't need more stress in my life, but if you get fuel points at Ralph's, this is one of the places that accepts Ralph points. read more

This place teaches you how to swoop into your rightful spot to pump gas. Lol. People keep coming in the lot and if your not careful with so many people waiting they feel that since they are close to the pump they are obligated...I think not!. Ive done many full turns and Ive mastered backing up through many cars because of this place. Some pumps at other gas stations for some reason pump gas very slow. Not this place, its express pumping all the way. You do have to wait 5 minutes sometimes to get to a pump, however you are out of there in less than 5 after that. So it balances it out. Once your done pumping you have access to the 134 fwy east and west which enable you to get onto most freeways. read more

I have had multiple experiences filling up here or just picking up snacks before my daily commute to downtown. Honestly, lowest and most fair gas prices in the area, it's conveniently located off the freeway and has easy access to getting back on or entering the freeway. The staff have always been nice to me, because I give respect to them as well. Tip: By California State LAW all gas stations must provide free air, so when you pull up to any gas station to refill on tire air and it says to pay just walk in and say turn on the air please and most clerks understand. Issues with this location is that it's slammed all the time and people often times park in the gas filling area when there are open spots for those who are just grabbing snacks or food. Another issue I have found about this place is the bathroom is often times out of order or it's not clean. But overall I will return to this location due to conveniency and the staff are often times nice when I interact with them. read more

I'd rather give you guys NO stars.... just went in to get gas, card didn't work at the pump so I had to go in. This younger girl was working the register and was a complete B**! I tried explaining to her the pump I was at wasn't working ... I got no reply or response. Then I went to try to use the bathroom and very rudely said, " those aren't working either". I had to say, with much irritation, that her customer service sucked and that she probably shouldn't be face to face dealing with people . She should be fired or told to have a better attitude when coming to work. I'll never go here again. read more

This gas station is always packed but it has the best prices in the area. Just don't go during peak going to or coming home from work times and you will be fine. read more

I am giving three stars for customer service. The rest of the station doesn't really deserve stars. This station is always packed. I always assumed that this was due to the low prices and that's the price you pay for cheap gas. However, the gas prices seem to have gone up since becoming part of the Ralph's rewards program. It's still a great value if you use the rewards program... if the pump will take your rewards number and it usually doesn't. I have been using the same rewards number for 11 years, the pump probably only recognizes it 4 times out of 10. It's very frustrating. You end up paying more for gas because you're already there and it's not worth searching for a new station at that point, read more

Your typical gas station. It can get packed at times. And the prices fluctuate quite a bit. I'd rather go to Costco to get gas, but I come to Shell from time to time. The only problems I've ever experienced here are with rude people trying to hit your car to get a spot at the pump but other than that, no complaints. read more

The male attendant working last night (Jul 23rd @ 10:30 pm) was very rude. He didn't want to offer any help once I informed him pump #7 was giving me problems. All he had to do was possibly reset the pump. But instead he asked me to use another pump. WORST customer service. ={ read more

The guy at the counter on 8/17 at 6pm has horrible manners. He is rude And mad at life. Avoid!

Il love this station is convenient close to me and I looked the staff on there there so nice the restrooms are so clean .

My mom and I went to purchase a plastic gas can (1 gallon) from this gas station. We asked the Indian employee if he can instruct us on how to use it and he did not have a clue? I don't understand why a gas station employs people who don't know how to help in these situations. Obviously, I am a lot smarter than him so I watched a video on it from YouTube inside the gas station and purchased it. Now let me remind you he was really rude and did not want to help. When I asked him questions about the product it was as if I was pulling his teeth out. WHAT TYPE OF CUSTOMER SERVICE IS THIS! On top of this situation it is night time and it is raining (my mom is a nurse who is on the front line of COVID-19 and has to get to work). My mom and I try to put the gas in the plastic gas can and it's not pumping gas? My mom goes inside and tells him that gas is not coming out. He tells her well you have to push the button. My mom is 64 years old and has been pumping gas more than half her life. Obviously there had to be a different way of pumping into this gas can because there has to be some type of suction. So she tells him and he doesn't want to help by saying I don't know. HOW DO YOU NOT KNOW? Blows my mind. And to top it off he tells her if you want to pump gas you have to buy it again. FRAUD I TELL YOU. What type of gas station tells you to purchase the gas again when it never came out in the first place. I will be making a complaint to the Better Business Bureau because I called the phone number to the gas station found on Google and no one answered my call, the voicemail was not set up, and I did not get a call back. I drove to the Mobil gas station up the street, the man who was working knew how to operate the plastic gas can and taught us how to pump the gas in it. Now this is the type of employee you hire who has knowledge of it and has a great customer service! In addition, I am only stating the race of the employee as there are other workers who are not Indian and this particular employee is just always rude and seems useless/clueless to what his job entails. Lastly, this is not the way you treat customers and there is no reason to employ someone who doesn't know anything about a gas station from A-Z. You can't just hire someone who knows how to push a button on a register or the pump number! read more

WORST customer service I have ever received. I went into the gas station to purchase an apple and exchange a dollar bill for quarters. I purchased the apple, and the cashier told me that he needed to check the register to see if he had enough quarters. He proceeded to show me 15-20 quarters and told me that he could not exchange my dollar bill for 4 quarters, because they are for customers only. After stating this, he asked me if I had paid for my apple yet, and he tried to get me to pay for my apple a second time! I will NOT be coming back for gas, or for any items in-store. read more

Their gas area is entirely too small! It's busy because it's right off the freeway, but there's not enough room. I suggest going elsewhere if you don't want to feel like people are going to scrape past your car. read more

OMG! Always pack! People that goes here are rude and very impatient. I got honked multiple times here!

This shell station is really nice, the snack shop is pretty huge and has a great variety of food inside. Lot is always busy, because it is right next to the free way, and the gas prices are pretty decent. read more

The air machine is essentially broken and the gas attendant is apathetic as fuck to do anything about it. I ended up coming here to try inflating my tires as other stations in the area were out of service. Paid $1.50 because the machine was labeled so, and I did not get gas. As soon as the machine powered on, I found that the cord was stuck, wouldn't budge at all. I told the attendant what's up, he told me I shouldn't have put quarters in since there's a "FREE" sign (there really wasn't) and that he could've turned on the machine himself. He ignored the whole point about the cord being stuck and thus being unable to get around to any of the tires. I told him, either help me with the cord or give me my money back. He said he can't give me a refund. I reiterated the problem with the cord, I can't fucking get to my tires with a cord that won't extend! He then called someone on the phone to authorize the refund, and begrudgingly gave me the money. This fool is gonna argue against giving my money back, knowing that the machine is clearly labeled $1.50, and that the machine is unusable??? WOW! read more

Meh I only go here because its so convenient being across the street. Their pumps are broken most if the time so you can't just press the trigger and let it fill up the tank- you gotta manually hold it pressed YET with a certain pressure because otherwise it clicks off and pumping stops...so annoying:( read more

Cheap gas for a Shell but it's cramped. It's always packed at all hours with overly aggressive drivers who will NOT wait for you to settle back into your car. read more

Gas is very reasonably priced (so 5 stars there) but the layout of the station is poor and it is hard to maneuver (2 stars there).

We were filling up our gas the entire tank at 71.00 bucks and were cleaning the windows of our car. While putting gas, the cashier Rimon who was a complete jerk said we couldn't clean the windows because they had a non toxic marker. He then said we can get a ticket which is bull! Then tells us the bathroom is broken. If the bathroom is broken maybe putting a sign saying the water is turned off. He was very confrontational about it and said he told me already when he didn't he said he told my my friend which I had no clue. He was soooooo RUDE. I never write reviews but this was definitely necessary. I have never been to a gas station where the cashier has been so rude. Coming from the customer service industry, I know customer service and his was bad. He could of been quite nicer. Maybe some retraining. read more

Maral, you would have loved them yesterday. They had 89 octane for only $1.24 a gallon. The line was around the block! Take THAT big oil companies! read more

The price is decent but it gets packed at certain times especially in the morning. Doesn't help that some of these customers are rude as hell. Can't expect less from the people of Glendale. Sometimes the workers here take their job too seriously but whatever. read more

Wow. I had a flat tire. I just needed a tire iron. Hydary is the clerk who helped me. More like did nothing to help me. Perhaps he didn't have access to a tire iron, nut then he refused to sell me a soda because I had a debit card. I made a tiny joke about a good Samaritan and he freaks out. I was smiling and joking and he was rude for no reason. Lighten up. read more

Over flow of clients because the one cashier either can't figure out how much money they need to give back to their clients or figuring out the credit card machine, what pump you ask for and the list goes on and on. Some of the people that work there are incompetent. I don't come here anymore to put gas because one time there was an incompetent cashier and I gave him $45.00 for gas. I gave him two $20.00 bill and a $5.00 bill. Next thing I knew he only charge me $25.00 for gas. I went back inside and he said I never gave him $45.00 that I only gave him $25.00. He was sure that he was right. He said to come back the next day to talk to the manager. Thankfully there was a camera there and it clearly showed there I gave him $45.00. Like I said incompetent! Never going back there again, it's ridiculous. read more

This is one of the best places to get gas. The customer service is excellent. Always friendly . You will never go wrong stopping by here.

The service worker their is rude and refuses to help a female customer struggling to get air in her tire. She asked for help because the tire was not filling up. He flat said "NO" he would not help. The lack of human decency at this gas station to assist another human being with a simple task while he stood around and did nothing. He just lost business from a household that lives just down the street and with many cars. They should be ashamed of themselves. read more