I go to this gas station frequently to buy gas, drinks, snacks, a car wash and the occasional oil. I don't expect good quality service, but I certainly do not expect an attitude from the people who work there. Today I went to the gas station and I WILL NEVER GO BACK. I was standing in line; two cashiers, one lady walked up to a cashier placed a $20 on the counter and politely asked for change for the $20, the little cashier girl responded with an attitude "I don't have change!" I was a little shocked by her attitude and so was the lady because she stood there for a second STUNNED, took her money, and then slowly walked out of the store not saying a thing. I was next and so I politely asked for the premium car wash. The girl stood there with a smirk on her face and the man behind her responded, "NO you can't!"...paused.... "I'm working on the computer." It was confusing because the cashier was typing while he talked so I wasn't sure if she was taking my order and he was just kidding around especially since he had this rude tone of voice. Plus I don't know what "working on the computer" means or why it relates to the car wash. I did not know if I should swipe my card or not, so with a dumb-founded look on my face I chuckled "are you serious or are you joking?" The guy sarcastically responded with "not unless you want to be our guinea-pig."...WTF kind of response is that!... The dumb-cashier girl just stood there and not once said anything! I walked out with that dumb-founded look on my face. As I drove out the other side I then could see that the car wash was closed. No one mentioned it was broken! I know I wasn't being rude so what was up with the attitude!?
I am a customer where is the customer service!?!?!? A simple; I'm sorry miss, but unfortunately the car wash is not operational at this time, I'm sorry for the incontinence. Or even, sorry it's broken, would have been great! But instead I got this rude guy barking at me and a completely useless cashier.
Lastly I would like to also note that the other Yelp reviews are correct that the gas station is swarming with homeless people sleeping outside and sitting in front of the door asking for money. It also has a taqueria inside, but it smells like Indian food. read more