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1 year ago

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6 years ago

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Terrible Herbst

Terrible Herbst

2.5
(31 reviews)
•$$

The cashier Megan was definitely a bright spot in stopping by this location in Bullhead City. She…read moresaid Good morning with enthusiasm and cheerfulness makes us want to be returning customer's. Oh and this was at 8 am wow that's a great start for the day .

I USED to give this dump of an excuse for a gas station and convenience [IF you wanna call it…read morethat...!!!] store FIVE , but NOW, as of 06. January, 2026, 12:15 pm MST, I will only give it the "obligatory ONE , for the following reasons: I've had dealings with this specific Terrible's since 2017, when I first started coming to BHC for the autumn and winter seasons. Up until the time above, I'd NEVER had ANY negative experiences with this establishment. So, here we go-- 1.) Since 2022, I've been on Terrible's monthly unlimited car washes installment plans. Part of the plan I subscribe to, includes a complimentary 32 oz soft drink. Now the staff at the car wash are VERY FRIENDLY, like we've known each other for, like...forever. HOWEVER, when it comes to the "other half of the business", it's like "the luck of the draw": either you WILL or you WON''T get a friendly employee on your visit... 2.) This particular day, I was spending the day with a fellow military veteran, who I also sponsor when it comes to alcohol abuse recovery. We had just gotten through wiping down/drying his truck after going through the car wash. He went in to get his free 32oz soft drink. The cashier... 3.) ...as I said, the cashier-- --Female, --Brownish brunette hair, --5' 6-7", --Caucasian, --NOT very attractive-looking (looked like she was either going through withdrawal or mad because she didn't get her fix of this or that synthetic drug, whatever, --Grabbed the receipt from his hand VERY rudely, --Using a very rude tone, she told my "brother", "sodas only!!!", when he's normally allowed to have this slushee drink he usually likes (so he just got something else to drink ) & finally... --When he tried to be nice/civilized, saying, "Thank you", this BITCH of a cashier neither made eye contact OR acknowledged his courteousness.... It's not like he was asking her out on a date or anything (I mean, if I looked OR sounded as pathetic as this cashier, I'd be ashamed to be even go out in public!!!). &...oh yeah... 4.) We got my "brother" back home, because he was too upset to wanna go anywhere else. I tried calling the store, but APPARENTLY, the employee in question is too much of a COWARD to pick up the phone like ANY mature, professional employee would do!!!!!! My advice to management: Fire this BITCHY, crappy employee at your earliest, possible convenience. Because, now that I know what kinda TRASHY people you have working for your establishment, I will never... ...ever... ...Ever... ...EVER...but ANYTHING from YOUR trash dump of a store EVER AGAIN!!! Oh, I'll continue to have dealings with the car wash, and getting my free 32oz beverage, BUT... As gas as "2-for$4" heat lamp hot dogs , stale Krispy Kreme donuts , shelf junk food, etc., Etc., ETC... Never...AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Best of luck with your TRASHY, crappy employees...!!! AND to that cashier: You're THE MOST pathetic, disgusting, , despicable individual Terrible's employee I have ever had the tragic misfortune of...encountering!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Arco

Arco

1.4
(11 reviews)

I stopped in here real quick to use their bathroom & was greeted by a friendly guy who's name I…read morethink was Robert? I can't believe I've forgotten already!!! lol There were two men working the night I went in who both had the same names. It was the taller one of the two who had greeted me upon arrival. I told him I needed to use the bathroom & he gave me the key on a fabric lanyard...gross!! Their bathroom was much cleaner then the last gas station bathroom I had visited. I decided to buy some lottery tickets while in here. The other Robert (?) was very friendly too. I was the only one in the store but there was a couple of people out getting gas. Of course I had to take a few pictures while I was in here because there were none on their Yelp page. Of course I told them why I was snapping photos so they wouldn't think I was a creep!!! LOL

Reluctant to give a star! They are horrible! My sister & I went to get gas and use the bathroom…read more She went in to pay for gas. I went to use the bathroom. So I checked the bathroom door it was locked. I waited , waited and waited. I went up to the front counter asked the guy with a his black hair part receding, if anybody was in the bathroom. He said yeah someone is in there. I went back waited. My sister walks in & asked for the key to the bathrrrom. The guy said I don't know. He turns to a lady sitting behind the counter. She said, Oh we lost it!! We left & used the bathroom at the hotel where we were going to stay for the week. I'm thinking the must have a camera in that bathroom. only allowing people who are young! Just a thought!! We were paying customers! Why wouldn't a gas station allow customer to use the bathroom unless to hide something. In reading the other reviews. I'm suspicious of the owners, ripping people off.. are they prejudice of who sitting on the toilet or do they watch only certtain people. It' weird!!! NO START FOR THEM!!!!

Shell - servicestations - Updated June 2026

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